Review summary
Customers consistently highlight the comfort of the shoes, noting their softness, suitability for foot issues, and especially appreciating the spacious toe box and overall width. The high quality and durability of the shoes are often praised, with many reporting long-lasting wear and excellent materials. The vegan and eco-friendly nature of the shoes is also highly valued, as customers appreciate the use of sustainable, non-leather materials. Furthermore, the speed and reliability of delivery, as well as generally responsive and helpful customer service, are frequently mentioned as positive aspects. However, there are some areas for improvement, including sizing and fit issues such as the need to size up, lack of standardization across models, and fit variations between styles. Some customers find the fit either too narrow or too wide for their needs, and a few mention that the shoes could be improved for different foot volumes. Additionally, international customers express frustration over high import duties and shipping costs, and a minority have experienced impersonal or generic responses from customer service.
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