Review summary
Customers consistently praise the exceptional taste, flavor, and quality of the wines, often citing them as among the best they've had. Fast and reliable delivery is frequently highlighted, with most customers receiving their orders quickly and in excellent condition. Customer service is widely regarded as friendly, helpful, and responsive, often going above and beyond to assist with orders and questions. Most customers find the ordering process user-friendly. Discounts, fair pricing, and free shipping are positively received. Many reviews fondly reference visits to the winery, describing them as memorable and enhancing their connection to the brand. Casa Emma's olive oil receives high praise for its quality and flavor, often mentioned alongside the wines as a standout product. A few customers note occasional navigation challenges on the website, and some mention that offers change too frequently.
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Verified
A Taste of Tuscany, Delivered Home
Casa Emma Winery and Olive Oil is a true Tuscan gem. Visiting the estate was unforgettable — the Chianti Classico is elegant and beautifully balanced, and the olive oil is fresh, vibrant, and alive with the flavor of the land.
What makes it even more special is that the experience didn’t end when we left. We have been getting shipments on occasion. Our recent shipment arrived, and opening those bottles brought us right back to Tuscany. The quality travels — every glass and every drizzle feels just as intentional and authentic as it did at the winery.
A place you visit… and then get to relive at home.
Reply from casaemmawines.com
Thank you so much for your kind words Natalie. Knowing that opening a bottle of Casa Emma or drizzling our olive oil can transport you back to the rolling hills of Tuscany is the greatest compliment we could receive.
Our goal is to ensure that the authenticity and "intention" of our land stay intact, no matter how many miles the bottles travel. We are thrilled to be a part of your home rituals and to help you relive your Tuscan memories one glass at a time.
We look forward to serving you again soon. Until then, we toast to you from Tuscany!
Warmly,
The Casa Emma Team
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I've had the pleasure of visiting Casa Emma and tasting their wines in Tuscany. I've also enjoyed importing Casa Emma wines to my home in the USA to share with friends and family. Each of the Casa Emma wines - Sangiovese, Super Tuscans, Chianti's and Brunellos are excellent, age worthy wines perfect for collecting and enjoying.
Reply from casaemmawines.com
Hi Thomas! Reading your review truly made our day. It’s wonderful to hear that the essence of Tuscany reached you in the States. We take great pride in the longevity of our wines, and knowing they have a place in your collection is incredibly rewarding. Thank you for being part of the Casa Emma family across the Atlantic! Cheers from Toscana 🍷
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Our visit to the winery endeared them to us. Whenever we wanted to place an order it has always been easy and efficient. Their product whether it be wines or olive oil have been excellent!
Reply from casaemmawines.com
Thank you so much for this beautiful review James! It truly warms our hearts to hear that your visit left such a lasting impression and endeared Casa Emma to you.
Knowing that you consistently enjoy the excellence of our wines and olive oil is the greatest reward for our team's hard work. We take great pride in making sure that restocking your cellar and kitchen is always seamless and efficient.
We are incredibly grateful for your continued support, and I look forward to personally preparing your next selection for you!
Warmest regards from Toscana!
Verified
Amazing wines. N preservatives. For first time I can drink reds. Love it. Olive oil and vinegars to die for. I have ordered multiple times and will continue . .
Reply from casaemmawines.com
Thank you so much for the wonderful review Lindsey!
We are absolutely thrilled that our natural approach allows you to enjoy our red wines completely care-free. Hearing that our extra virgin olive oil and balsamic vinegars hit the mark is the perfect bonus.
Thank you for your continued loyalty and for being a valued part of our community. We look forward to packing your next order!
Salute from Chianti,
Verified
Communication Marco was OUTSTANDING in helping with some difficulty in delivery but ALWAYS kept us updated
Reply from casaemmawines.com
Thank you so much Carl and Rose Marie! Deliveries can have their bumps, but you should never have to face them alone or in the dark. Keeping you updated was simply the job done right. Grazie for your patience, and salute! 🍷
Marco
Verified
Great wines at great prices. Like that tariffs and shipping is included. The shipping is a little unpredictable-- keep getting notices that it will be delivered and then is delayed, but I don't think that's Casa Emma's fault.
Reply from casaemmawines.com
Grazie mille, Christine!
We’re so glad you enjoyed the wines and our all-inclusive pricing. Thank you for your patience with the "unpredictable" delivery updates, International shipping and customs clearance can sometimes be a bit of a dance, and while we wish we could control the local couriers as well as we control our vineyards, they occasionally have a mind of their own!
Salute from Toscana! 🍷
Verified
Everything was perfect. Easy to email and make changes even after I placed my order.
Reply from casaemmawines.com
Thank you so much Pam! "Easy to email" is exactly the experience we work for, a real person answers, even after checkout. Grazie for noticing, and salute from Toscana! 🍷
Marco
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Excellent wine and easy to order and quick to deliver
Reply from casaemmawines.com
Grazie mille Brian! Excellent wine, easy ordering, quick delivery: that's the promise, and we're delighted it was kept. Salute from Toscana! 🍷 Marco
Verified
Great communication, friendly service and amazing wine!!
Reply from casaemmawines.com
Thank you so much for the kind words Tara! It was a pleasure taking care of your order, so glad you enjoyed the wine. I look forward to serving you again soon! Cheers from Toscana🍷 Marco
Verified
Casa Emma continues to shine! We have been purchasing Casa Emma's wine for several years now and will continue to do so. Seeing the smiles on the faces of Family and friends when enjoying the wines at dinner, get togethers, and special occasions, one realizes how wonderful Casa Emma's wines are. Looking forward to our next visit to the winery...Many thanks to all who strive to make Casa Emma the very best!
Reply from casaemmawines.com
That is absolutely wonderful to hear! Thank you so much for your kind words and for being such a loyal customer over the years, it truly means the world to everyone here at Casa Emma.
There's no greater compliment than knowing our wines are a part of the special moments you share with your family and friends. Seeing those smiles is exactly why we do what we do!
We are very much looking forward to welcoming you back to the winery on your next visit. In the meantime, thank you again for your incredible support and appreciation!
Verified
Great service , improve on your ordering sometimes hard to get to products
Reply from casaemmawines.com
Thank you so much for the 5-star review and for your feedback Vincent! We are thrilled to hear you enjoyed our service.
We appreciate you pointing out the difficulty in navigating our product selection. We are currently working on optimizing our online store to make browsing and ordering much smoother and more intuitive for you in the future.
We look forward to serving you again soon!
Warmest regards from Chianti🍷
Verified
Wonderful winery!
We love Casa Emma wines as do all of our children whom we gift it to. It takes a little while to arrive in the US but it is worth the wait! I don’t think there is anything you could do better. We appreciate that the prices did not go up because of the tariffs. Thank you for absorbing that cost.
Reply from casaemmawines.com
5 stars! We love that our wines are a family favorite. We appreciate your patience with US delivery—please note any delays are due to customs clearance, which is outside our control. We are happy to absorb the tariff costs to keep prices fair for our loyal customers. Cheers from Toscana! 🍷
Verified
I loved how easy it was to order our favorite wine and I love your discounts for new customers. We tried you wine at a friends house and fell in love. We had to order it for ourselves. It’s that good!
Reply from casaemmawines.com
Thank you so much for the amazing 5-star review Elizabeth ⭐️
We absolutely love hearing that you discovered us at a friend’s house, that might be our favorite way for new wine lovers to find us! There’s nothing better than falling in love with a bottle and then getting to enjoy it again at home.
We’re so glad the ordering process was easy and that you took advantage of the new customer discount, cheers to that! 🥂 And even happier that the wine lived up to the hype.
Thank you for bringing us to your table. We can’t wait to be part of your next glass! 🍷
Verified
I love the wines and the service
Reply from casaemmawines.com
Thank you so much Andres! Wines and service come from the same place, a family estate that cares. We'll keep both worthy of your five stars. Salute, and see you at the next bottle! 🍷
Marco
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Great customer service and great wines! I would highly recommend a visit if you are ever in Tuscany!!
Reply from casaemmawines.com
Grazie mille for the 5-star review Roy!
We are so happy to hear you enjoyed both our wines and the customer service. It was a pleasure having you at the estate, and we truly appreciate the recommendation to fellow Tuscany travelers.
We hope to see you back at Casa Emma again soon, there will always be a glass waiting for you!
Salute 🍷
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I couldn’t be happier with my experience ordering from Casa Emma Wines! The wines are truly exceptional. Elegant, well-balanced, and full of character. Delivery was quick and perfectly packaged to keep everything safe. On top of that, Marco was so kind and attentive, answering all my questions right away. Highly recommended for anyone who appreciates quality wines and genuine care!
Reply from casaemmawines.com
Thank you so much for your wonderful words! 🌟 We’re delighted to hear that you enjoyed the wines and that everything, from the delivery to the packaging, met your expectations. It was truly a pleasure assisting you, and I’m glad I could help make your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to sharing more special bottles with you in the future. Cheers from all of us at Casa Emma! 🍷