Trustmark
Certified since: Apr 16, 2024Valid
Verified identity
Encrypted data transfer
Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers consistently praise the high quality, taste, and uniqueness of the wines, often highlighting specific varietals that stand out from competitors. The olive oil and other non-wine products also receive enthusiastic acclaim for their freshness and quality. Fast, reliable, and often quicker-than-expected delivery is a recurring highlight, and customers find the ordering process simple and user-friendly. Service is described as friendly, responsive, and helpful, with staff providing excellent communication and resolving issues quickly. Many appreciate the value, available discounts, included shipping or tariffs, and memorable winery visits in Tuscany, which enhance loyalty and deepen appreciation for the brand. Some customers note occasional delays in delivery, typically outside the company’s control. There are minor website navigation issues mentioned, and a few express a wish for more consistency in promotions.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewscasaemmawines.com
(0)
(1)
(0)
(3)
(122)
Verified
Great customer service and support when I called back to Italy fron From Florida. We will be a repeat customer.
Rick
Reply from casaemmawines.com
Thank you, Rick! Calling all the way from Florida and finding us at the other end of the line is exactly how we like to work. We’ll be here whenever you’re ready for the next case, and if you ever make it back to Chianti, come and see us at the winery.
Marco, Casa Emma
Verified
A Taste of Tuscany, Delivered Home
Casa Emma Winery and Olive Oil is a true Tuscan gem. Visiting the estate was unforgettable — the Chianti Classico is elegant and beautifully balanced, and the olive oil is fresh, vibrant, and alive with the flavor of the land.
What makes it even more special is that the experience didn’t end when we left. We have been getting shipments on occasion. Our recent shipment arrived, and opening those bottles brought us right back to Tuscany. The quality travels — every glass and every drizzle feels just as intentional and authentic as it did at the winery.
A place you visit… and then get to relive at home.
Reply from casaemmawines.com
Thank you so much for your kind words Natalie. Knowing that opening a bottle of Casa Emma or drizzling our olive oil can transport you back to the rolling hills of Tuscany is the greatest compliment we could receive.
Our goal is to ensure that the authenticity and "intention" of our land stay intact, no matter how many miles the bottles travel. We are thrilled to be a part of your home rituals and to help you relive your Tuscan memories one glass at a time.
We look forward to serving you again soon. Until then, we toast to you from Tuscany!
Warmly,
The Casa Emma Team
Verified
I've had the pleasure of visiting Casa Emma and tasting their wines in Tuscany. I've also enjoyed importing Casa Emma wines to my home in the USA to share with friends and family. Each of the Casa Emma wines - Sangiovese, Super Tuscans, Chianti's and Brunellos are excellent, age worthy wines perfect for collecting and enjoying.
Reply from casaemmawines.com
Hi Thomas! Reading your review truly made our day. It’s wonderful to hear that the essence of Tuscany reached you in the States. We take great pride in the longevity of our wines, and knowing they have a place in your collection is incredibly rewarding. Thank you for being part of the Casa Emma family across the Atlantic! Cheers from Toscana 🍷
Verified
Fast and easy. My husband loves the Chianti. My anniversary gift to him.
Reply from casaemmawines.com
Thank you Janice! An anniversary gift is a lovely way to meet our Chianti, happy anniversary to you both. We’re glad the order was quick and easy, and even happier that your husband is enjoying the wine. Here’s to many more bottles shared together.
Marco, Casa Emma
Verified
Fabulous, fabulous wine and the balsamic is outta this world. We’ll keep coming back for more.
Reply from casaemmawines.com
Fabulous words for fabulous taste, Jim! The balsamic has that effect on people, once you try it, there's no going back. We'll be here every time the bottles run low. Grazie! 🍷
— Marco, Casa Emma
Verified
Great communication and service. Fabulous wine!
Reply from casaemmawines.com
Grazie mille Curtis! Great wine deserves great service, glad we delivered on both! Grazie, and I’ll be here for the next bottle. 🍷
— Marco, Casa Emma
Verified
Ordering was easy and wine was delivered faster then expected.
Reply from casaemmawines.com
Thank you for the 5 stars, Diana! So glad the experience, from browsing to unboxing, was a smooth one. That's exactly what we aim for. Looking forward to your next order. Cheers from Toscana! 🍷
— Marco, Casa Emma
Verified
Verified
Verified
Our visit to the winery endeared them to us. Whenever we wanted to place an order it has always been easy and efficient. Their product whether it be wines or olive oil have been excellent!
Reply from casaemmawines.com
Thank you so much for this beautiful review James! It truly warms our hearts to hear that your visit left such a lasting impression and endeared Casa Emma to you.
Knowing that you consistently enjoy the excellence of our wines and olive oil is the greatest reward for our team's hard work. We take great pride in making sure that restocking your cellar and kitchen is always seamless and efficient.
We are incredibly grateful for your continued support, and I look forward to personally preparing your next selection for you!
Warmest regards from Toscana!
Verified
Verified
Verified
Verified
Verified
Amazing wines. N preservatives. For first time I can drink reds. Love it. Olive oil and vinegars to die for. I have ordered multiple times and will continue . .
Reply from casaemmawines.com
Thank you so much for the wonderful review Lindsey!
We are absolutely thrilled that our natural approach allows you to enjoy our red wines completely care-free. Hearing that our extra virgin olive oil and balsamic vinegars hit the mark is the perfect bonus.
Thank you for your continued loyalty and for being a valued part of our community. We look forward to packing your next order!
Salute from Chianti,
Verified
Verified
Verified
Communication Marco was OUTSTANDING in helping with some difficulty in delivery but ALWAYS kept us updated
Reply from casaemmawines.com
Thank you so much Carl and Rose Marie! Deliveries can have their bumps, but you should never have to face them alone or in the dark. Keeping you updated was simply the job done right. Grazie for your patience, and salute! 🍷
Marco
Verified
Verified
I really appreciated the prompt response and service that Marco provided. Had some delivery issues with UPS but that is not Casa Emma’s fault.
Reply from casaemmawines.com
Thank you so much for your review and for taking the time to share your experience! We are delighted to hear that Marco was able to assist you promptly and provide great service. We are very sorry for the inconvenience caused by UPS, but we truly appreciate your understanding that delivery delays were beyond our control. We hope you enjoy your Casa Emma wines and look forward to serving you again soon!
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- casaemmawines.com
- info@casaemma.com
- Barberino Tavarnelle (Firenze), ITA
About
Nestled in the heart of Tuscany's Chianti Classico region, Casa Emma Winery marries tradition with innovation. Our centuries-old vineyards cultivate Sangiovese, the iconic grape of Chianti, basking in...
