Review summary
Customers consistently praise the authenticity and quality of products received. Many express satisfaction with the overall service and recommend the shop. Packaging is frequently described as secure and protective, contributing to customer satisfaction. Regular updates and good communication about orders are also appreciated, and customers are happy to find rare or discontinued products. Some customers experience frustration over delivery delays and occasional stock shortages. A few mention a lack of clarity in communication regarding their orders.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewspapique.com
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Very happy. Thankyou
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Faster delivery. It took you i think 4 weeks to fullfill the order
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Good
Shipment's duration and tracking was good, the product was well packaged. Price was fine.
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Ordered & paid for two identical products.
Was advised only one item in stock. Full refund given for one item & received the second item with tracking details promptly.
Impressive service & email communication!
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the rapidity and the clarity of the shipping
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Estee Lauder Beautiful Belle Love Perfume
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I like the update on delivery at every point, just that it takes a bit of time to be delivered
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Parfum
Le colis bien emballé et un très bon suivi.
Produit qui sent le paradis
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Still haven’t received my order made many weeks ago
Reply from papique.com
This review is demonstrably inaccurate.
Tracking LX059729046NL shows the parcel as:
“DELIVERED - PARCEL DELIVERED SUCCESSFULLY”
on 21 May 2026 at 09:20 to the shipping address provided during checkout in Ketchum, Idaho, United States.
Publicly claiming that the order was “still not received” while the shipment is officially marked as successfully delivered is objectively misleading unless supported by formal evidence of carrier error.
No prior verifiable information was provided in the review regarding:
* a carrier dispute,
* a delivery investigation,
* a loss report,
* or any failed delivery attempt.
Papique fulfilled and shipped the order correctly, provided tracking, and the carrier confirms successful delivery.
Publishing alarmist statements without including the actual delivery status creates a false representation of the transaction for other customers reading this review.
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Reply from papique.com
Dear Suzanne Boswell,
We are sorry to see this 1-star review despite the order having been delivered approximately 15 days earlier than the maximum estimated delivery deadline provided at checkout.
Your order also benefited from a 20% discount, no import taxes upon delivery, and free Buyer Protection coverage up to €2,500 offered during checkout for additional customer security and peace of mind.
We always encourage customers to contact us directly before leaving negative feedback, especially when the order has been successfully delivered well within the expected timeframe and all contractual conditions have been respected.
Kind regards,
OneBioShop.com | The Health&Beauty Shop
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