papique.com
Reviews:

150 total reviews   

4.24

Good

150 reviews since May 27, 2024

5
70 %
4
12 %
3
5 %
2
< 1 %
1
13 %
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Review summary

Customers appreciated the frequent updates and clear communication during the ordering and delivery process. Product quality was generally well received, and customer service was often praised for being responsive and helpful. However, many customers expressed frustration with slow delivery times, missing products, incorrect deliveries, and occasional issues with orders not arriving at all. Some also reported dissatisfaction with the scent or packaging of perfumes, experienced problems with refunds or exchanges, and found shipping costs to be unexpectedly high.

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Reviewspapique.com

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(83)
Community member 
1 Reviews
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Alles was in orde.
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1 Reviews
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Product arrived in secure packaging and is just as I ordered
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2 Reviews
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Great service, shipping fee was expensive
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1 Reviews
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Goods failed to be sent in timescale and did not arrive in time

Reply from papique.com

Hello Mrs Martin, we are sorry to see your review. According to the order and delivery records, your parcel was **delivered within the communicated delivery timeframe**. In addition, the shipment was handled so that **no import duties or additional taxes were charged to you upon delivery**. For this reason, we cannot reconcile the statement that the goods “failed to be sent in timescale” with the documented delivery timeline. Kind regards, **Papique Customer Service**
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Excellent service from so far away!
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2 Reviews
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My order was delivered earlier than expected
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2 Reviews
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I recieved thw product I ordered

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Papique is a curated luxury perfumery: niche fragrances, artistic maisons and rare essences, with over 48,000 references. Original products from official distributors, worldwide tracked shipping with ...

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