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Top positive review
Feb 14, 2024
Verified review
Had an issue with an old device not working with the latest update. Contacted tech support and they were awesome! So much so, they modified the last update to include a "patch" for older devices and Google play store errors with the software!!!
First-rate company, and their gps map app is fantastic with all the right extra bits, including BT obdii support!
Doubt I'll ever need to try another mapping program for my travels!
I recently wrote regarding the Thork DMD 12mm AMPS Bracket SE I purchased, informing that one of the 4 bolts quickly broke in half during installation and further, that the provided holes/slots for the AMPS fitting were extremely small and had to be drilled to allow for the bolt size needed to accommodate the Carpe Iter cradle. I have received no reply or response whatsoever, not great customer service for someone who has spent extensively on your products.
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Reviews for Thork Racing
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Feb 26, 2024
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Feb 23, 2024
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Feb 20, 2024
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Feb 20, 2024
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Mar 12, 2024
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On Their Way Up! Great shop--just a little behind on development/stock
Typical Portuguese enthusiasm! I have their tablet using DMD2 and awaiting my DMD Remote1. I love shops like this that are there because they love riding bikes. Who wouldn't in Portugal?! It's obvious from their incredible tablet and nav software that they are leading edge--although still under development, the T865 makes an XT2 look like a paperweight--I have both. They also sell great quality gear--although it seems that, of the orders I've made, their stock seems a little sparse. I don't mind sacrificing a little for a shop that is doing everything to get better.
When I ordered every item was shown available, 6 days later I asked about the status and was told that they were waiting on one product and the farmers strike wasn't helping. Another week later I asked for the status again - no response but an information of (planned) shipment - still no answer.
Talk to your customers and answer if they ask!
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Feb 25, 2024
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Do not describe a product you are selling as "in stock-delivered in three days" while it is not: I ordered your device two weeks ago and it is not even shipped.
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Mar 18, 2024
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I still have not received my order, but the rating is already requested.
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Mar 16, 2024
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Get back to me when I ask a question
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Mar 5, 2024
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Feb 22, 2024
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Feb 14, 2024
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Fantastic tech support!
Had an issue with an old device not working with the latest update. Contacted tech support and they were awesome! So much so, they modified the last update to include a "patch" for older devices and Google play store errors with the software!!!
First-rate company, and their gps map app is fantastic with all the right extra bits, including BT obdii support!
Doubt I'll ever need to try another mapping program for my travels!
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Jan 24, 2024
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Thork Racing is a serious and professional website.
But you must wait a little bit before to receive a response from them and sometimes it is necessary to write 2 or 3 times.
what it could do better ....packaging of items (I received 2 which were broken). You sent a screen protector without wet screen to clean the screen. It's only detail but you ask me what you can do better, so....
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Jan 20, 2024
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Loving the development pace of the DMD2 app incorporating feedback and suggestions from the riding community.
The hardware development has been not so great unfortunately and I have wasted some money on controllers that turned out to be dead ends.
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Feb 4, 2024
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The protection bars I ordered are beautiful… they fit perfectly and they are light (aluminum).
The shipping was steep and it took a fair time… but they were worth it. My Tuareg likes them too…
Bike Domestique
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