Sport Conrad
Reviews:

17,035 total reviews   

4.74

Excellent

17,035 reviews since Feb 8, 2023

5
87 %
4
8 %
3
2 %
2
1 %
1
3 %
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Review summary

Customers appreciate the fast and timely delivery, especially for international orders, along with attractive and competitive pricing and good discounts. Customer support is frequently highlighted as responsive, helpful, and professional, with quick issue resolution and proactive communication. The quality and condition of products generally meet expectations, and the website is considered easy to navigate and informative by most users. The returns process is smooth and efficient within Germany. Some customers experience delays due to courier partners and are dissatisfied with insufficient or damaged packaging, particularly for bulky or fragile items. There are occasional concerns about minor product defects or mismatches. Some users find the website design outdated, with slow performance and limited filtering or checkout options. International customers often find the returns process expensive or inconvenient.

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ReviewsSport Conrad

(244)
(85)
(144)
(660)
(7301)
Community member 
1 Reviews
 Verified
Great! Nice prices, good website and easy to order. Only weird thing was my Postnord app that didn’t know that my package was from SportConrad so if that would have been fixed which I don’t know if it’s their fault or yours everything would been superb.
Community member 
1 Reviews
 Verified
Easy to find what you are looking for. There is no place to reduce purchase costs when having a voucher ! I have a voucher JxZtfhN3Kd7t, that not could be used and now I am on my way buying cross country skis and like to use the voucher.
Community member 
1 Reviews
 Verified
Excellent service. I missed a delivery in the UK while on holiday, which the courier was going to return to Germany. I called Sport Conrad and a very helpful lady sorted everything and managed to rearrange delivery the following week. Skis arrived, well packaged and for a great price. Thank you!
Community member 
1 Reviews
 Verified
J'ai apprécié le choix de chaussures immédiatement disponibles, dont celles que recherchais précisément dans la marque, le modèle et la grande taille (47). Gestion de la commande, respect des délais, et qualité de l'emballage parfaits
Community member 
1 Reviews
 Verified
Delivery options via UPS was very limited - in fact no choice at all but home delivery which was fine however not always practical depending on the situation. Other than that I was very satisfied with the order = especially to have the skins cut to the skis.
Community member 
19 Reviews
 Verified

Perfect product & service, I highly recommend Sport Conrad

I can only find words to congratulate Sport Conrad, after several ski gear orders ( 3 pairs of skis + 1 ski boots) Everything works perfect from the moment you make the order Quick and safe delivery Product quality is great & prices unbeatable, with a very interesting Outlet (previous seasons stuff)
Community member 
1 Reviews
 Verified
My experience with Sport Conrad was excellent. I was shopping for ski boots and poles and found exactly what I was looking for, prices were great and the support team was great throughout. After I’d already placed and paid for my order, I decided to change the skis — swapping a pair of Nordica Enforcers for Salomon Stance Pro. I was pretty sceptical going in, since some of the reviews I’d read about their support weren’t encouraging. But I tried anyway, and after just a couple of emails they switched the skis in my order with no bureaucracy at all (both pairs were the same price). The swap was handled entirely over email, simply and quickly, which was truly impressive given what I’d been bracing for. 5 out of 5. Shipping was quick too. I placed the order on Friday, all the replacements were sorted by Monday, and the packages arrived Wednesday and Thursday. Worth noting that because of the order’s size it came in several parcels on different days — each with its own tracking link — so don’t be surprised if everything doesn’t land at once.
Community member 
1 Reviews
 Verified

Smooth delivery - a pair of skis

Ordered a pair of skis. For bulky packages I expected to add some complexity to international delivery, but everything went smooth. On the site I got accurate description how it is going to work, packaging was beyond what I could expect, and the overall price was great.
Community member 
1 Reviews
 Verified
everything good as i expected, i ordered skis with bindings mounted and everything was as i ordered, one little issue is that they placed “sport conrad” sticker on each of my skis, but it’s not much of a problem it easily comes of. i would reccomend this store.:)
Community member 
1 Reviews
 Verified
All the site is efficient, works well and clear. The orders are treated fast and quickly sent. Good choice of products and often discounted. So only positive words to say…. Maybe just the delivery should be free for a purchase of 600€…but DHL works well also.
Community member 
1 Reviews
 Verified
Ihr Web-Shop hat ganz hervorragend funktioniert. Meine neuen Hanwag Grünten wurden püncktlich an meiner Adresse geliefert. Vielen herzlichen Dank. Mit freundlichen Grüssen Holger Fabian-Jessing
Community member 
2 Reviews
 Verified
I am writing to share my exceptional experience regarding my recent ski boot purchase. While the boots arrived quickly and exactly as described, I particularly wanted to highlight the follow-up service I received. The team was incredibly helpful in providing the specific boot length measurements I needed for a binding fitting prior to the delivery. Most unexpected for an online order. Thank you again for the excellent support.
Community member 
1 Reviews
 Verified

Rapidez

La ayuda on line para elegir el producto adecuado es muy buena. El plazo en la entrega ha sido muy rápido , únicamente preferiría que hubiera sido en un solo envío. Como mejora contar con algun descuento o promoción especial.
Community member 
1 Reviews
 Verified

Shipping improvements needed, otherwise a good experience

I like the variety of products and the possibility to find all i need in one place at a stor I trust. However, I think you could improve your delivery in the following way: Offer free delivery after purchase reaches a certain limit. Your packaging should improve!! This is the second time (in a row) I receive delivery in a broken cardboard box. Fortunately this time noting was missing. The box itself as well as the tape you use does not seem to be good enough as parts of it was broke when I recieved the package. I don't want to worry about if future deliveries might not come with all articles I order, and I certainly don't want to worry about the hassle it means to follow up on missing articles. Last time I was offered money back but still had to find the article somewhere else which took time. Time i was hoping I would not need to spend. MfG / Sven-Roland
Community member 
3 Reviews
 Verified
Extremely fast handling- mounting bindings, trimming skins and shipping across Europe in less than a week is truly amazing. Very helpful and fast replies to questions as well.
Community member 
2 Reviews
 Verified

I recommend it 100% ;)

I needed new shoes quickly. I ordered Scarpa Mescalitos for Poland. The good price tempted me to buy them. The shoes arrived in a flash. 2-3 days and they arrived. Your service is a real blitzkrieg. I recommend this store to everyone, for their speed and quality of service.
Community member 
1 Reviews
 Verified

Swix Triac 4.0

Dear ConradSport, your professionalism and reliability are excellent. Everything was perfect: the service, the shipping, the prompt delivery, the quality of the products, and the competitive prices make you a go-to shop. Thank you. Massimo
Community member 
2 Reviews
 Verified
Fast delivery to Sweden nice prices and a large stock of products. The only thing that annoys me is the pricetag in the shoes which you have placed inside on the inner sole, it's very difficult ro remove it's sticks really hard and some of it is still left on the inner sole maybe you should change to pricetags with another glue that makes it easier to remove.
Community member 
1 Reviews
 Verified
Quick service and product (alpine skis) arrived in good condition. The packaging was quite basic but worked. Better than what a competitor used for another pair the week before and the box had broken open.
Community member 
1 Reviews
 Verified

unfair fees

I really don't like the hypocritical fee for bulk items: if I buy one pair of cross country skies, two or three, the packaging is pretty much the same, it's unfair to have to pay a double (or higher) fee; therefore, I bought one pair only and I hope there'll be an offer soon or later: I really don't want to waste 45 euros in shipping cost! All that has nothing to do with the environment. Actually, it's damaging for the environment because this system doesn't encourage the customer to buy in a unique order.

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Huge sports equipment range & expert advice at Sport Conrad. For over 125 years, Sport Conrad has been supplying mountain sports enthusiasts from all over the world with equipment, clothing and know-h...

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