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Sport Conrad
Reviews:

2,162 reviews in the last 12 months2,502 total reviews  

4.83
Excellent

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Most relevant positive review

Jan 9, 2024
 Verified review
Sport Conrad is good in so many ways, but shipping is not entirely one of them. They sent out the skis I ordered very promptly (thanks for that!), much more promptly than a French company where I live, would have. Unfortunately, however, they continue to use UPS which I have consistently told them is a problem in France. I live in an apartment building (a "residence") with a coded front entry. I have given the code and my phone to Sport Conrad. However, every single time a delivery is to be made, the driver neither rings, nor leaves a failed delivery notice. I am always waiting for a call to assist the driver. A 'delivery attempt' is claimed but this is a lie. The package never comes. This time, after I saw a text about a failed delivery, my wife chased down the driver in Chamonix where we live. He claimed not to have my phone or the door entry code. This may be UPS's fault, but I've alerted Conrad to this several times so they bear co-responsibility, IMO. What I would prefer is a different carrier. Failing that, I would like a delivery option to be a UPS access point. At the very least I think Sport Conrad should follow up with UPS France about this recurring problem. I can't reschedule deliveries to other places where I go to collect, without a UPS "info notice" of failed delivery nd a new UPS number on it. I never get this as the driver never leaves anything. This time I paid for a relatively prompt delivery (so an extra charge), but the UPS rescheduled my delivery by a day for no reason at all. They often do this as well, which has nothing to do with getting inside my apartment building. This means that the object never leaves the local UPS distribution center (Annecy). Very, very annoying.

Most relevant negative review

Feb 26, 2024
 Verified review
I usually buy from Conrad and typically the service was perfect, but for this specific order unfortunately I have a complaint. The bindings were mounted not correctly. I asked for 318 mm boot length, they were shorter, about 1cm. Luckily, I was able to adjust by myself turning the screw, because luckily there was enough space for moving the rear binding back, but this was just by chance. The mounting point as a result I fear will be a little beat back vs recommended, but hope not feeling this difference just for 1 cm. I also add that it's not clear , from the website, how to raise a complaint on a specific order, you are asked to fulfill a generic form, instead of having the direct complaint link from the order.
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Reviews for Sport Conrad

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5 days ago
 Verified review
The overall experience was perfect, nothing to complain about!
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Sep 12, 2024
 Verified review

Great delivery service

International delivery experience was better than expected.
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11 days ago
 Verified review
Knowledgeable staff, great prices and prompt delivery.
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5 days ago
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Fantastic service. Will definitely return.

Great communication, quick delivery, nicely packed.
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5 days ago
 Verified review

Customer services solved issue

I got the Customer services and they solved my issue
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Sep 18, 2024
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Gran variedad de productos y entrega rápida y eficaz
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8 days ago
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Great choice!

Great choice. Good information and good price too.
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11 days ago
 Verified review

Ottimo!

Tutto perfetto! Spedizione veloce, consigliato!!!
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11 days ago
 Verified review
Sport Conrad werkt correct, naar hun klanten toe.
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Sep 12, 2024
 Verified review

Perfect service

Clear website, smooth ordering and fast delivery.
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2 days ago
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Faster than expected and precise. Everything ok.
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Sep 19, 2024
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Quick and reliable. Highly recommended seller.
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3 days ago
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Very good prices, fast delivery to Slovakia..
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Sep 11, 2024
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Superb prices for high quality equipment!
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Sep 13, 2024
 Verified review
Quick delivery. Friendly correspondence.
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5 days ago
 Verified review
Super fast, easygoing and professional
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Sep 18, 2024
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Everything absolutely perfect. Thanks!
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Sep 9, 2024
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Swift delivery, produkt as described.
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MH
Matej H.
Slovenia
10 days ago
 Verified review

Super store

super price, fast delivery, satisfied
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Sep 18, 2024
 Verified review
Always good service with Sport Conrad
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