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3D Prima
Reviews:

619 reviews in the last 12 months4,511 total reviews  

4.73
Excellent

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Top positive review

Mar 6, 2023
 Verified review
I ordered a new 3d printer and PLA filament. Something went wrong with my payment. Their system changed my region at the checkout and there was a currency conversion issue, so I ended up paying too much. I got the payment refunded right away and they set up a new order that I just needed to pay again. It came with a discount to make up for all the losses from the previous order. The support was fast enough, so the order wasn't even delayed. I still got it the day it said it would arrive initially.

Top negative review

Apr 21, 2023
 Verified review
Deras filament är ingen bra rullade alls, kvalitet är jo bra De borde sluta använda Budbee som frakt alternativ, beställde en produkt 13/4/23, jag har skrivit detta 21/4/23 och har inte fått en ända uppdatering på budbee app. Efter par mejl med kundservice de skulle skicka samma varann igen. Frågan är om de hade skickat paketet från början eller inte.
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Reviews for 3D Prima

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Feb 13, 2024
 Verified review
I'm their reseller. A great share of their 3D printers are discounted for the end customers but not for resellers. So, the end user will get the printer remarkably cheaper when purchasing directly from 3DPrima instead of the reseller. That makes the reseller position very difficult if not impossible. Sometimes you order items that are not in stock but you need to wait. While waiting, you're not able to add products to your order, but you need to make a new order. So, you get two (or more) deliveries and pay two (or more) freight charges.
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Jul 22, 2023
 Verified review
Kundtjänst,förmåga att lösa problem.
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Answer by 3D Prima
Jul 25, 2023
Tack för ditt omdöme, tråkigt att du inte var helt nöjd. Vi ska förbättra oss.
BL
Bengt L.
Danderyd
Jul 7, 2023
 Verified review
I think its bad that i can`t order stuff that not are in store.
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Jul 3, 2023
 Verified review
Customer service does not respond to emails
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May 28, 2023
 Verified review
Order failed to deliver on expected date, and looks like it will take extra couple of days to arrive. We've actually payed for the shipping costs. It was 3Dprima that selected the carrier, and so it's 3Dprima responsible for the delay.
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Apr 16, 2023
 Verified review
Rörig sida som olika antal hemma i lager beroende på var man kollar. Typ Any Cubic vit 1 kg resin, på söksidan 1 i lager under resin 17 i lager och det viade sej att det är noll i lager när man trycker på köpknappen
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Apr 10, 2023
 Verified review
Customer support could be better.
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Mar 31, 2023
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Mar 22, 2023
 Verified review
Ingen aning om kvalitet, väntar på reservdelar till printern, men leveransen gick bra
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MT
Mats T.
Djurås
Mar 8, 2023
 Verified review
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