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3dprima.comReviews

: 3,070Excellent

4.83

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certified since: 9/12/2014
updated on: 8/14/2022
3dprima.com is checked and certified according to the Trusted Shops quality criteria
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certified since: 9/12/2014
updated on: 8/14/2022
3dprima.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At 3dprima.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for 3dprima.com

662 verified reviews in the last 12 months

3,070 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Store contains a LOT of items to modify, repair and tinker with your printer, as well as material to use for them, this makes it my Go-To store for filament etc. Support is nice and friendly, but unfortunately they don't seem to know the products too well, where "compatible" products might not work, nor is there a common knowledge on repairs of products, but they make due and assist as much as possible, to the end of replacing a device if it turns up damaged (like mine did).
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the most relevant critical review


8 months ago
I have always been satisfied with their products and services. however this time, items are missing and the delivery location has not been respected. I am told that the products were sent only if the package is not damaged ... they do not know. and it stops there. there is controversy over delivery but in the meantime I'm missing some material ...
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Reviews for 3dprima.com

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(7)
 Verified review
5 days ago
Medium material at a premium material price
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1 month ago
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 Verified review
4 months ago
The delivery on the website said 2-3 days, but it took 10, which was slightly annoying. But the motor slotted straight in and I now have a working printer again, so job done.
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4 months ago
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4 months ago
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8 months ago
I have always been satisfied with their products and services. however this time, items are missing and the delivery location has not been respected. I am told that the products were sent only if the package is not damaged ... they do not know. and it stops there. there is controversy over delivery but in the meantime I'm missing some material ...
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 Verified review
10 months ago
Fast delivery, but no after sales support. We got referred to a web form for support and we were told we could not talk to a support engineer, and no engineer could call us. We had to buy other 3rd party software to get it to work properly. We had to figure that out ourselves.
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 Verified review
5 months ago
I payed a 24hour shippment via UPS, i got it en 48 hours, wich is the normal free shippment
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 Verified review
6 months ago 
One problem is that i can`t booked articels who not are in stock.
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 Verified review
1 year ago 
by Me S.
The shipping was late, communication slow and not very polite
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 Verified review
10 months ago
I have not received my product yet, :(
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Answer by 3dprima.com
10 months ago
Seems like you have not been home when they tried to deliver your package so that is why you have not received your package. I have sent you the information you need to pick it up to your email.
 Verified review
1 year ago
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 Verified review
5 months ago
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Answer by 3dprima.com
5 months ago
May we know the reason you gave us a bad review? As the only conversation from you I can find in our system is 28 Mar 2022 where you thank us for our quick response?
 Verified review
7 months ago
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Answer by 3dprima.com
7 months ago
Hi! May we know why you give us a bad review on a order that is not been shipped to you as you have not paid the invoice yet?
 Verified review
7 months ago
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 Verified review
9 months ago
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Answer by 3dprima.com
9 months ago
May we know why you are not satisfied with us? I can't find any communication from you, or your company in our email. The order you have reviewed is in status "waiting for payment" so that has not been sent yet as it you have not paid for it yet. So please let us know what is wrong and why you think we deserve 1 star in review?