Review summary
Customers consistently praise the fast and prompt delivery, competitive pricing with appreciated discounts and bonus systems, and the overall product quality. Many find the website user-friendly and commend the wide variety of products and brands available. Product availability and stock generally meet expectations, and customer service is often described as helpful and responsive. Additionally, the reliability and consistency of the service have led to many long-term positive experiences. Some customers, however, experienced delivery delays and reported issues with unavailable or delayed products. There are also mentions of customer service lacking transparency or providing slow responses in problematic situations.
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How Trusted Shops prevents fake reviewsReviewswww.perfecthair.ch/en
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PerfectHair ist wirklich hammer…
PerfectHair ist wirklich ein hammer online Shop. Die Produkte sind viel günstiger als im Laden und die Lieferung ist super schnell. Eine meiner Cremes war schon fast leer und als ich die Bestellung gemacht habe, habe ich dies vermerkt. Die Creme kam wenige Tage danach an, obwohl eines meiner bestellten Produkte noch nicht lieferbar war. Ich hatte also die Creme genau an dem Tag, an dem meine leer wurde und das Produkt das nicht lieferbar war wurde dann später nachgeschickt. Das habe ich wirklich wahnsninnig geschätzt:)
Reply from www.perfecthair.ch/en
Guten Tag,
Danke für die 5-Sterne -Bewertung! Wir freuen uns sehr darüber, dass du mit unserem Service zufrieden bist und wir dich happy machen konnten.
HAIRZliche Grüsse
Dein PerfectHair.ch Team
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Good service overall, although they occasionally miss parts of the order. However, customer support responds quickly and resolves issues promptly.
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Delivery was fast!
I've forget to write my House number but i wrote email and the customer service was helpfuj.
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great prices, prompt delivery, variety of brands. And based in Wallisellen, ZH
I like the great prices, the bonus system, the fact that it is a Swiss company based in Wallisellen. The prompt delivery. The possibility to pick up from their store without cost. And the variety of brands.
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
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Gutes Produkt - schnelle Lieferung
Gutes Produkt -schnelle Lieferung
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Sehr Gut ab ich warte noch auf meine bestelle.
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Schlechte Erfahrung
Auch nach 10 Tagen keine Lieferung – und erst nach zwei Anfragen wurde reagiert. Nach meiner zweiten Anfrage wurde nur ein Teil versandt – ich weiss immer noch nicht, wann der Rest ankommt. Keine Transparenz und mangelhafter Kundenservice. Ich werde hier nicht mehr bestellen.
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Quick service and easy to find products
Reply from www.perfecthair.ch/en
Hello,
Thank you for your review. We are very pleased with your positive feedback and wish you a wonderful day.
Kind regards
Your PerfectHair.ch Team
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Perfect timing. There is always stock
Reply from www.perfecthair.ch/en
Hello,
Thank you for your amazing review! We are very happy that you are satisfied with our service. See you next time.
Kind regards
Your PerfectHair.ch Team
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Loved the OrellFüssli voucher and the perfume sample! Such a kind gesture!
Reply from www.perfecthair.ch/en
Hello,
Thank you for your review. We are very pleased with your positive feedback and wish you a wonderful day.
Kind regards
Your PerfectHair.ch Team