Review summary
Customers frequently praise the high quality and effectiveness of the product, noting positive health impacts such as improvements to skin, hair, and overall wellbeing. Many also appreciate the fast and reliable delivery, as well as the friendly, helpful, and responsive customer service. The vegan and sustainable attributes, including the algae-based formula and animal-friendly approach, are highly valued by customers. Ordering is generally described as simple, and some find the subscription service convenient. However, some customers experience frustration with delayed or slow shipping. There are also reports of issues requiring follow-up with customer service, and several mention difficulties with the website's usability, payment process, and subscription management. Opinions about the subscription service are mixed, with some customers expressing dissatisfaction due to lack of communication or problems with orders and payments.
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How Trusted Shops prevents fake reviewsReviewsTesta-omega3.com/en
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All good except: the delivery address and the payment address on the website are the wrong way round (even though they come out correctly when the product is sent out for delivery). However I recently had a payment rejected and had to mess around on the website to resubmit (which was not an easy process, not through form design, but because of page-to-page flow) I suspect the payment was rejected because the delivery and payment addresses are the wrong way round on the website (although I don't *know* this). But fixing the address quirk on the website would help in any case. Thank you.
Reply from Testa-omega3.com/en
We will be launching a completely new website in the near future, and this issue will be resolved as part of that update. Thank you for your trust in our product and for taking the time to share this review. We truly appreciate your feedback.
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To be honest, I have no idea of the efficacy of the Omega products, but they don't repeat on me, my teens are happy taking them and they arrive when I need them.
Reply from Testa-omega3.com/en
1 capsule per dag = al voldoende voor de eerste positieve effecten op hart, hersenen en ogen. 2 capsules per dag = voor het behouden van een goede Omega-3 index en zorgt dat je bloedwaarden stabiel op een gezond niveau blijven. De Omega-3 index is het percentage EPA + DHA in je rode bloedcellen; de graadmeter voor je Omega-3 status.
8% of hoger is een optimale score. Hopelijk is het nu iets duidelijker geworden. Bedankt voor je mooie review!
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Testa gebruikt geen dieren voor de omega vetzuren. Capsules zijn makkelijk te slikken, rispen niet op.
Vriendelijke en snelle klantenservice
Reply from Testa-omega3.com/en
Dankjewel Sandra, bedankt voor je mooie review en je vertrouwen in ons product!
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I'm based in South Africa, so still waiting for my package to arrive with my mum .
However, what I can say is that the Service has been excellent!! From online ordering to delivery 💛 I bought this specific range because of the online reviews, as well the sustainability of it's packaging etc
Will give a review once I start using the product.
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I love everything about Testa Omega except the latest blister packaging
I love everything about Testa Omega , we've been buying this for 4 years now and it has had a very positive impact in our health , physical and mental.
I would rate it 5 stars, however in the latest purchase the quality of the blister was very poor, it was much better before. In the last one , whenever you take out a pill a big chunk of the foil peels off and exposes other pills leaving them susceptible to contamination or damage. Hope you can fix this soon .
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everything perfect, very happy with the response and resolution of the problem, excellent
Reply from Testa-omega3.com/en
Thank you very much for your lovely review and for your trust in our product.
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Been a customer for years. Excellent service.
Reply from Testa-omega3.com/en
Thank you for your loyalty over the years and for your kind words! We truly appreciate your trust in us and are very happy to hear that you’re satisfied with our service.
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Reliable customer service.
Excellent quality product.
Speedy delivery.
Could do better for me is only one thing.
The payment page could be with English translation also.
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Great quality
Great products, great company mission, have been using for about 6 months and I can only recommend. Also the shipping is fast even internationally.
Reply from Testa-omega3.com/en
Dear Michelle,
Thank you for your lovely review.
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Excellent product! I’ve been taking these for many years now!
Reply from Testa-omega3.com/en
So glad to hear that Marcia!
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High quality product and services !
Reply from Testa-omega3.com/en
Thank you very much for your lovely review and for your trust in our product.
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Ok
Reply from Testa-omega3.com/en
Thank you!
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Great product.
Reply from Testa-omega3.com/en
Glad to hear that Rolando!
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Fantastic service delivered very quickly.
Website difficult to negotiate change of subscription.
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