nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,564 reviews in the last 12 months14,954 total reviews  

nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,564 reviews in the last 12 months14,954 total reviews  

Review summary

Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, distinctive design, and uniqueness of the products, along with a wide selection of Scandinavian and designer homewares that encourages repeat purchases. Customer service is frequently described as responsive, helpful, and proactive, particularly in resolving issues and handling replacements. Many reviewers appreciate the fast, reliable delivery and secure packaging for most orders. Pricing is generally viewed as competitive and fair, especially during sales. Additionally, the website is widely praised for its ease of use and informative content, making the ordering process smooth. Returns and damage handling are generally efficient, with quick replacements or refunds. Some areas for improvement include occasional defects or inconsistencies in product quality, as well as reports of insufficient or poor packaging that can lead to damaged goods, especially for fragile items. A few customers experienced delays or difficulty reaching support, as well as longer waiting times for delivery, particularly around holidays or with international orders. Some mention higher or rising prices, especially for UK customers post-Brexit. There are also instances of repeat damage issues during returns and replacements.

This text was automatically created by an AI system from user reviews.

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Reviews for nordicnest.com

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Community member 
2 Reviews
Excellent range of products. Good website, easy ordering.
Community member 
2 Reviews
Community member 
1 Reviews
Good selection of curated design items that you can’t get in the UK easily.
Community member 
1 Reviews
I wanted to return my purchase as it didn’t fit my lamp. The process was extremely difficult to the point where it was impossible for me to do. So I lost my money and am left with a lampshade I can’t use
Answer by nordicnest.com
We’re sorry to hear that the returns process was difficult and that you’ve been left with an item you cannot use. Please contact our customer service team at info@nordicnest.com with your order details so we can review this and help find a solution. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
4 Reviews
RR
Rordana R.
4 Reviews
To expensive returns!
Community member 
1 Reviews
I've been trying to get a refund for an order I placed in September, because of unusually high tariffs. It's been six weeks. No one answers my emails, or if you do, it's weeks after I've contacted you and your answer does not solve my issue.
Answer by nordicnest.com
We apologise for the delay in resolving your refund and any delayed communication you’ve experienced. Please contact our customer service team at info@nordicnest.com with your order number so we can review your case and process the refund as quickly as possible. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
I had to use customer service once due to a slightly faulty item and the response was over and above what I could have hoped.
Community member 
3 Reviews
Community member 
2 Reviews
Love my purchases and fast delivery
Community member 
2 Reviews
Good service, great selection, good prices. Free returns would be a big boost.
Community member 
1 Reviews
Perfect shop- wide range and good discounts!
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
6 Reviews
Community member 
2 Reviews
Community member 
1 Reviews