nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,564 reviews in the last 12 months14,954 total reviews  

nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,564 reviews in the last 12 months14,954 total reviews  

Review summary

Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, distinctive design, and uniqueness of the products, along with a wide selection of Scandinavian and designer homewares that encourages repeat purchases. Customer service is frequently described as responsive, helpful, and proactive, particularly in resolving issues and handling replacements. Many reviewers appreciate the fast, reliable delivery and secure packaging for most orders. Pricing is generally viewed as competitive and fair, especially during sales. Additionally, the website is widely praised for its ease of use and informative content, making the ordering process smooth. Returns and damage handling are generally efficient, with quick replacements or refunds. Some areas for improvement include occasional defects or inconsistencies in product quality, as well as reports of insufficient or poor packaging that can lead to damaged goods, especially for fragile items. A few customers experienced delays or difficulty reaching support, as well as longer waiting times for delivery, particularly around holidays or with international orders. Some mention higher or rising prices, especially for UK customers post-Brexit. There are also instances of repeat damage issues during returns and replacements.

This text was automatically created by an AI system from user reviews.

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Reviews for nordicnest.com

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Community member 
1 Reviews
Prompt service
Community member 
1 Reviews
Fabulous well made stuff. Good delivery
Community member 
2 Reviews
Nothing I can think of
Community member 
1 Reviews
some of the lamps arrived with traces on the metal and dents
Answer by nordicnest.com
We’re very sorry to hear that some of your lamps arrived with marks and dents. That’s certainly not the standard we aim for. Please contact our customer service team (info@nordicnest.com) so we can arrange a replacement or refund as quickly as possible. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
Community member 
1 Reviews
Great products, stylish and functional!
Community member 
1 Reviews
Did not even receive this order. Very bad customer service. No response for days/week. Have to double or triple email to get any answers. Have already given a review stating I never even received this item and they still keep sending me this feedback form. Maybe if I write this review someone will get back to me sooner. Lets see.
Answer by nordicnest.com
We apologise for the delay and lack of response. Please contact us directly at info@nordicnest.com with your order number so we can resolve this promptly. We are reviewing our processes to ensure this does not happen again. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
good quality
Community member 
1 Reviews
Great flexibility in my order process
Community member 
1 Reviews
I bought from this shop two times very expansive vine glases and every time was one of them broken. Unfortunately, it no longer seems like a coincidence.
Answer by nordicnest.com
We’re sorry to hear that your glasses arrived damaged on more than one occasion. This should not happen, and we will review the packaging with our warehouse team. Please contact us at info@nordicnest.com with your order details so we can arrange a replacement or refund. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
Still waiting for half My delivery
Answer by nordicnest.com
We apologise that part of your delivery has not yet arrived. Please contact our customer service team (info@nordicnest.com) with your order details so we can provide an update and ensure the remaining items are delivered promptly. Kind regards, The Nordic Nest Team
Community member 
2 Reviews
Love the design and quality🤩
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
15 Reviews
Community member 
2 Reviews
Lovely products good value good delivery and everything packed so well
Community member 
1 Reviews
all good
Community member 
5 Reviews
Always lovely quality products We have never had a bad buy from NN.
Community member 
1 Reviews
Super helpful & beautiful products