nordicnest.comReviews:
2,355 reviews in the last 12 months9,720 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Jan 5, 2024
Verified review
They dealt with my faulty vase and replaced it free of charges and postage without taking the faulty one back. My relative got their present in time for Christmas. With a special thank you to Zack for diligence.
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Dec 30, 2023
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Delivery takes a little while to arrive in the UK
The product took a while to get through Germany, but once it was in the UK it was delivered in a couple of days. NN were quick to answer my emails regarding the delay and very polite. Pleased with the product!
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May 26, 2023
Verified review
Fab online store
Excellent site, fab product range, delivered promptly and site displays stock levels so you’re aware of timescales. Shipping a tad pricey but on par with Royal Design and grateful at least no import fees to UK!
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Answer by nordicnest.com
Jun 2, 2023
Dear Customer,
Thank you for your feedback!
We are very happy to hear you are satisfied with your experience with us.
Kind regards,
Nordic Nest Team
Aug 11, 2023
Verified review
Excellent service!
Following receipt of my order, one of the items had been damaged in transit. My experience of the Customer service at Nordic Nest was extremely good and they sent a replacement very quickly. Excellent service!
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Nov 24, 2023
Verified review
Extra shipping costs to the UK are off putting
I like the items but the £9 surplus for shipping for each item puts me off. Even if several items are going to the same place there doesn’t seem to be away of reducing costs which are prohibitive now to the UK
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Sep 8, 2023
Verified review
Always the best with Nordic Nest
Easy to find products on the website, great variety of products, orders were processed very quickly with regular status messages on when good would arrive, and products all arrived well packaged and on time.
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Jan 12, 2024
Verified review
Great website , great products and great customer service , i queried when my parcel was going to arrive and they came back straightaway and updated me , i would totally recomend , thank you from England ☺️
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Jan 12, 2024
Verified review
Excellent service. Customer service was quick to reply and very helpful. Items are as described. Bought 3 ceiling lights from them on 2 different occasions. Would shop again and won’t hesitate to recommend.
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Jan 5, 2024
Verified review
Lovely selections of goods to choose from, and items are always well packed and speedily delivered. The Nativity candle holders I bought for myself and as a gift for a friend are really unusual and chic.
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Jul 14, 2023
Verified review
Easy to navigate website, beautifully curated items, acceptable prices and shipping. In addition, if there ever is an issue with the order, customer service is eager to help. My favorite place to shop!
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Answer by nordicnest.com
Jul 17, 2023
Dear Customer,
We thank you for your five stars! We are so happy to know you are satisfied with your experience with us!
Kind regards,
Nordic Nest Team
Dec 30, 2023
Verified review
So far service has been excellent and the products have been perfect
So far service has been excellent and the quality of the products have been very good too, I was nervous of one product from reading the reviews but when it arrived it was perfect, well worth the money
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Dec 15, 2023
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If they've something you want buy confidently
Very competitive on price, great style, very prompt service with fast delivery. item purchased was well packed and reliably delivered. All in all everything you could hope for from an online purchase.
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Oct 20, 2023
Verified review
Very much appreciate variety/quality
Very much appreciate the brands you offer! And the variety within those brands. Most of what I’ve ordered have been breakable and items have been well protected and arrived safely. All pros, no cons!
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Jan 5, 2024
Verified review
Good communication
Good communication.
To do better, when online have the facility to view all, or make page bigger as scrolling page after page is laborious and I never get further than p20 normally when browsing.
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Jul 7, 2023
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Efficent response to broken items
Nice design items, good delivery times. They replaced somne itemsa that were broken during transport, with no fuss, very efficiently, and the second batch with exzcellent packaging for fragile items
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Oct 20, 2023
Verified review
Excellent products and customer service
Excellent products and excellent customer service. I had a small issue with one of the products that were sent to me and upon contacting the customer service, they have promptly solved the problem.
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Sep 15, 2023
Verified review
Beautiful products at good prices. I like that there are no additional import charges despite delivery to the UK. I would give 5 stars but returns aren’t free (unlike other European online stores).
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Sep 1, 2023
Verified review
Bought beautiful pots for plants with saucers - cannot find anything like them anywhere.
They were packed perfectly for their journey and arrived in good time.
Lots of comments so will recommend.
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Nov 10, 2023
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Excellent Product, Service, Delivery & Website
Highest quality products; professional, courteous, and communicative service; timely shipment and delivery. What more could you ask for? Oh, yes -- excellent, appealing, and easy to use, website.
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Jul 1, 2023
Verified review
Great products and services
Great products in particular the Scandinavian products.
Great services:
Shopping from Nordicnest for 5 years in Norway and the UK, satisfied with services, safe packing, always great communicatin
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