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nordicnest.com
Reviews:

2,243 reviews in the last 12 months9,369 total reviews  

4.69
Excellent

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Top positive review

Dec 1, 2023
 Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.

Top negative review

Jan 12, 2024
 Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed. Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts. My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts. Yours sincerely, Mary Pawle
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Reviews for nordicnest.com

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Jun 9, 2023
 Verified review

Speedy

Items arrived really quickly even though they had to come to Canada. I got what I ordered and there was no damage, but all that is to be expected. What really jumped out was how quickly the order was processed and delivered.
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Nov 3, 2023
 Verified review
Product took about 5 weeks long than they initially stated to arrive and when it did arrive the table had a slight crack in it. I was initially really disappointed but they fully refunded me and allowed me to keep the table
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May 15, 2023
 Verified review
Lovely range of products difficult to find elsewhere. All arrived beautifully and safely packed. Shipping is expensive unless you are buying a few bits. I stocked up on presents and a lovely new kitchen paper holder for me!
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Answer by nordicnest.com
May 22, 2023
Dear Customer, We thank you for your five stars! It is wonderful to know you are satisfied with your experience with us! Kind regards, Nordic Nest Team
Jul 17, 2023
 Verified review
Great prices and selection of brands and products. Great support team. The availability of the items isn't always very well communicated, but was resolved for me quickly via support. Will definitely use this shop again!
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Answer by nordicnest.com
Jul 17, 2023
Dear Customer, Thank you for your feedback! We are very happy to hear you are satisfied with your experience with us. Kind regards, Nordic Nest Team
May 26, 2023
 Verified review

Beautiful selection of brands and items

Everything arrived well packed and I’m happy that Nordic Nest ships all Scandinavian brands to USA. It only takes rather long time for goods to arrive (5weeks), when it only took a few days compared to their competitor.
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May 19, 2023
 Verified review

Outstanding price and service

Fantastic experience. Item shipped from Sweden at a significant discount to price available through UK retailers. No issues at all with import from EU, and delivery was quick and easy, Great communications throughout.
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Jul 14, 2023
 Verified review
Lovely designs in lighting- very well packaged and delivery good. Customer services and email contact excellent. If returning from UK- a clearer description of necessary documents required with links to templates etc
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Oct 28, 2023
 Verified review

Reading lamps of nice quality

Reading lamps arrived quickly after ordering them. Very good products of nice quality, material and laquering perfect, not any hint of cheap workmanship - 100%ly corresponding with their description on the site.
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Aug 18, 2023
 Verified review
Ze sturen vrij regelmatig nieuwe aanbiedingen met veel variatie. Klantendienst is heel betrokken en toegankelijk. Op hun verzenddoos staan tekeningetjes van vogeltjes doe n "nestje" bouwen, grappig en toepasselijk !
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Aug 11, 2023
 Verified review
I got both products quite soon after I had ordered them (I’m based in the Republic of Ireland.) Everything was well packaged, minimal plastic and in perfect condition. My carbon steel pan is still a treat weeks on.
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Answer by nordicnest.com
Aug 17, 2023
Dear customer, Thank you very much for the review and for the photos! A customer service agent will contact you shortly. Best regards, // Your Nordic Nest
Sep 22, 2023
 Verified review

Great job from customer support!

I had great communication with customer support and got some awesome treatment with my a bit special shipping needs. The product arrived as expected and the whole experience of buying online was made most pleasant.
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May 26, 2023
 Verified review

Fab online store

Excellent site, fab product range, delivered promptly and site displays stock levels so you’re aware of timescales. Shipping a tad pricey but on par with Royal Design and grateful at least no import fees to UK!
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Answer by nordicnest.com
Jun 2, 2023
Dear Customer, Thank you for your feedback! We are very happy to hear you are satisfied with your experience with us. Kind regards, Nordic Nest Team
Apr 10, 2023
 Verified review

Schnelle Lieferung bzw. Information

Ich habe bereits diverse Bestellungen bei NN getätigt, die Sachen kamen immer schnell und gut verpackt an. Bei längeren Lieferzeiten bekomme ich regelmäßig Mails über den aktuellen Stand. Absolut empfehlenswert!
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Aug 11, 2023
 Verified review

Excellent service!

Following receipt of my order, one of the items had been damaged in transit. My experience of the Customer service at Nordic Nest was extremely good and they sent a replacement very quickly. Excellent service!
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Nov 24, 2023
 Verified review

Extra shipping costs to the UK are off putting

I like the items but the £9 surplus for shipping for each item puts me off. Even if several items are going to the same place there doesn’t seem to be away of reducing costs which are prohibitive now to the UK
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Sep 8, 2023
 Verified review

Always the best with Nordic Nest

Easy to find products on the website, great variety of products, orders were processed very quickly with regular status messages on when good would arrive, and products all arrived well packaged and on time.
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Apr 21, 2023
 Verified review

Very happy with Nordicnest.com :)

Very happy with the selection, the prices and the delivery times; the returns should be made easier and free though - I wanted to return one thing out of the 20+ I have ordered and it was a painful drama :)
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Jul 14, 2023
 Verified review
Easy to navigate website, beautifully curated items, acceptable prices and shipping. In addition, if there ever is an issue with the order, customer service is eager to help. My favorite place to shop!
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Answer by nordicnest.com
Jul 17, 2023
Dear Customer, We thank you for your five stars! We are so happy to know you are satisfied with your experience with us! Kind regards, Nordic Nest Team
May 12, 2023
 Verified review
I ordered Broste bowls and what a bargain! Over 30% cheaper them other websites. Packaged very well, although took slightly longer to arrive, but given fact of the price difference, worth the wait
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May 5, 2023
 Verified review

Large Ivory Vase.

I bought my Large Ivory Vase from Nordic Nest, I love it, it’s even better in real life.It’s worth every penny. Tha only downside is the wait.I was afraid it might have got brown or chipped but is ok.
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