nordicnest.comReviews:
2,349 reviews in the last 12 months9,565 total reviews
Excellent
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Top positive review
Dec 1, 2023
Verified review
While the shipping was efficient, a faster delivery could influence me to purchase more products. I've noticed that the pricing in the Americas is significantly higher than in Europe and Asia, with limited discounts. The external packaging arrived quite damaged, but thankfully, the original packaging for the lamp inside was sturdy and well-designed. Despite these logistical issues, the product itself is highly satisfactory, be it the texture or color—flawless in every aspect.
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Top negative review
Jan 12, 2024
Verified review
I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
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Reviews for nordicnest.com
Jul 7, 2023
Verified review
Efficent response to broken items
Nice design items, good delivery times. They replaced somne itemsa that were broken during transport, with no fuss, very efficiently, and the second batch with exzcellent packaging for fragile items
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Oct 20, 2023
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Excellent products and customer service
Excellent products and excellent customer service. I had a small issue with one of the products that were sent to me and upon contacting the customer service, they have promptly solved the problem.
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Sep 15, 2023
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Beautiful products at good prices. I like that there are no additional import charges despite delivery to the UK. I would give 5 stars but returns aren’t free (unlike other European online stores).
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Sep 1, 2023
Verified review
Bought beautiful pots for plants with saucers - cannot find anything like them anywhere.
They were packed perfectly for their journey and arrived in good time.
Lots of comments so will recommend.
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Nov 10, 2023
Verified review
Excellent Product, Service, Delivery & Website
Highest quality products; professional, courteous, and communicative service; timely shipment and delivery. What more could you ask for? Oh, yes -- excellent, appealing, and easy to use, website.
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Jul 1, 2023
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Great products and services
Great products in particular the Scandinavian products.
Great services:
Shopping from Nordicnest for 5 years in Norway and the UK, satisfied with services, safe packing, always great communicatin
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Nov 27, 2023
Verified review
Excellent service and products. Good quality and a very good selection. I would only suggest to provide an expedited delivery for orders as mine took 3 weeks to arrive to Cyprus via normal post.
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May 26, 2023
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I like the quality of the products and the clear and efficient way the orders can be placed. I also liked the fact that the order arrived quickly and carefully packaged (it was a ceramic vase).
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Oct 13, 2023
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Beautiful products delivered to Spain without a hitch. Good communication throughout the purchase. I have bought products delivered to Spain and the UK previously and the dervice has been great.
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May 21, 2023
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service and delivery was all good , but the colour and description was not good , so had to return product. We ordered Arctic White placemats and they were grey , they were not remotely white
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Answer by nordicnest.com
May 22, 2023
Dear customer, thank you for your feedback.
We are sorry to hear there was an issue with the color! Of course, if you ever receive an item which does not meet your expectations or differs from the description, you are always welcome to contact our customer service and we will be more than happy to assist you! Our main goal is that you are happy with the products and your experience with us.
Kind regards,
Nordic Nest Team
Aug 18, 2023
Verified review
The item ordered wasn't exactly like the picture - it was more 'gold' than 'brass' in colour, which was disappointing. Also, delivery could have been a little faster. Otherwise very happy.
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May 6, 2023
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I was delighted with my experience shopping online. It couldn’t have been easier, the price of my items was better than on other websites and they arrived speedily and really well packaged.
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Answer by nordicnest.com
May 6, 2023
Dear Customer, thank you for your lovely feedback!
We are so happy to hear you are satisfied with your shopping experience with us. We think those flowerpots are lovely too!
Kind regards,
Nordic Nest Team
Sep 29, 2023
Verified review
Great client service
They sold me a product that their supplier was. It able to deliver, but after that the proactive client service was excellent in terms of keeping me up to date and resolving the order issue
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Jun 30, 2023
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Goods as described
Item arrived as described, but as imported the notification of despatch wasn’t any guide as to when I could expect delivery - which fortunately was in time to be given as the intended gift!
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Jul 10, 2023
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Very happy with the rug
Everything went smoothly, and I am very happy with the rug I bought. It’s great quality.
This is the first time I have bought goods from Nordic Nest, so it’s hard to give more than 4 *s.
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Jun 9, 2023
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I love the Broste Copenhagen pottery. Excellent quality products and great value. They took a little while to arrive but was well worth the wait. I ordered three lots I liked it so much.
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Oct 6, 2023
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10/10
In total, i have over 15 orders from nordic nest and my experience have been amazing so far. I will definetily shop more here in the future! Fast delievery, And amazing customer service.
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Aug 11, 2023
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PRODUCTS QUALITY AND WELL PRICED BUT EXTRA FEE FOR VAT
PRODUCTS ARE QUALITY AND WELL PRICED. MY ONLY RESERVATION IS IF SENDING PRODUCTS TO UNITED STATES THERE IS AN HIGH FEE FOR VAT-ALSO ON RETURNS. NEVER HAD THAT VAT FROM ANY OTHER COMPANY.
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DA
Debi A.
London
May 26, 2023
Verified review
I love everything I've ever bought. A beautifully curated collection and a go to shop when I need something special. The little bird on the emails makes me smile every time I see it.. ;)
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Answer by nordicnest.com
Jun 2, 2023
Dear Customer,
Thank you for your five stars!
We are so happy to hear you love our products and our little Nordic Nest bird!
Kind regards,
Nordic Nest Team
Nov 3, 2023
Verified review
Please notify me when a delivery is due
I would like to receive email to tell me when to expect delivery. I don’t need a time slot but would like to know when a parcel is on the way.
I am pleased with the items I have bought.
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