nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,513 reviews in the last 12 months14,900 total reviews  

nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,513 reviews in the last 12 months14,900 total reviews  

Review summary

Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, beauty, and uniqueness of the products, as well as the impressive range and availability of Scandinavian designs. Customer service is frequently described as responsive, friendly, helpful, and quick to resolve issues. Delivery is mostly fast and reliable, and the packaging is often secure and environmentally mindful. Many customers also appreciate the competitive prices, frequent sales, and the hassle-free, quick handling of returns and replacements. The website receives positive feedback for its ease of use, clarity, and helpfulness. Some customers mention occasional faults or brand inconsistencies in the products, as well as poor or inconsistent packaging leading to damaged goods. Delivery delays are reported, especially during busy seasons or with certain couriers. A few customers feel that prices are high, particularly after Brexit or for non-sale items. There are also some suggestions for improving sizing information and stock updates on the website, and a few customers are still awaiting resolution of their returns or replacements.

This text was automatically created by an AI system from user reviews.

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Reviews for nordicnest.com

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Community member 
2 Reviews
Community member 
1 Reviews
Community member 
6 Reviews
Excellent online website. Great quality products. Delivered with care.
Community member 
2 Reviews
Love all of your Nordic products!
Community member 
2 Reviews
Community member 
1 Reviews
Answer by nordicnest.com
Dear Customer, Thank you for your feedback. We’re sorry to see that your experience did not meet your expectations. We would very much like the opportunity to look into this further, so please feel free to contact us at info@nordicnest.com. Wishing you a lovely day! Best Regards, Carla Nordic Nest
Community member 
1 Reviews

Great company to deal with

Great customer service and good quality products. Would definitely recommend
Community member 
1 Reviews
No fuss
Community member 
1 Reviews
My order arrived promptly and my granddaughter was delighted with it.
Community member 
2 Reviews
Community member 
2 Reviews
Community member 
1 Reviews

Fabric

Super quick delivery. The item was really well packed and love the quality.
Community member 
1 Reviews

Kai shun

Good price, relatively quick delivery (from europe) would highly recommend
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Made a purchase and waited for ages. Originally, it's a back-order product which needs 2-3 weeks to be dispatched, which is fine; I've the patience. After 3 weeks, another email about delaying for long time. Another 2-3 weeks later, delay again. Even after it's dispatched eventually, customer service told me the parcel was sent to the wrong location, and I have to wait longer until the parcel is returned to them. Ridiculous. After more than 2 months waiting time and chaotic communications, the parcel was suddenly delivered without any prior notice or updates. The delivery message was sent only 1 hour before its delivery time, it's lucky I was at home. Terrible experience
Answer by nordicnest.com
We apologise for the repeated delays and the confusion surrounding your delivery. This should not have happened, and we are reviewing the communication issues you’ve described. Please contact our customer service team at info@nordicnest.com with your order number so we can ensure everything has been delivered correctly and assist further if needed. Kind regards, The Nordic Nest Team
Community member 
4 Reviews
Great custumer care, quick response and also good products and delivery.
Community member 
2 Reviews
A lot of good choises on the website, the delivery is fast and the package well build.
Community member 
1 Reviews
Just wish free shipping was at a lower value.
Community member 
1 Reviews
I love the throw I bought. Beautiful weave, texture and colors. Nordic Nest also provides efficient, timely service.