Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, beauty, and uniqueness of the products, as well as the impressive range and availability of Scandinavian designs. Customer service is frequently described as responsive, friendly, helpful, and quick to resolve issues. Delivery is mostly fast and reliable, and the packaging is often secure and environmentally mindful. Many customers also appreciate the competitive prices, frequent sales, and the hassle-free, quick handling of returns and replacements. The website receives positive feedback for its ease of use, clarity, and helpfulness.
Some customers mention occasional faults or brand inconsistencies in the products, as well as poor or inconsistent packaging leading to damaged goods. Delivery delays are reported, especially during busy seasons or with certain couriers. A few customers feel that prices are high, particularly after Brexit or for non-sale items. There are also some suggestions for improving sizing information and stock updates on the website, and a few customers are still awaiting resolution of their returns or replacements.
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Reviews for nordicnest.com
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Community member
1 Reviews
So difficult (and slow) to receive a nice piece of furniture
What I liked:
1. design
2. overall quality of product (few details with possibility for improvement considering price)
3. packaging and easy assembly
4. periodic information on order status
What I disliked:
1. 3-4 weeks delivery turned into 3-4 months
2. the updates on the order status gave information systematically disrespected, letting me think that I had been subject to a fraud.
Overall level or recommendation (NPS) : 7
Answer by nordicnest.com
This is not the experience we aim to provide. Please contact our customer service team at info@nordicnest.com with your order details so we can review this and assist further.
Kind regards,
The Nordic Nest Team
Community member
1 Reviews
The item is lovely and very happy with it. However, the push back date for delivery kept changing and get later and later which was frustrating.
Community member
2 Reviews
Excellent customer service, great products, great communications.
Community member
1 Reviews
I ordered the mugs and they were very nice.
Community member
1 Reviews
High quality product.
But please next time be aware of use a proper packaging. The product was just literally I side a box without any other protection
Community member
1 Reviews
Quality branded products with detailed descriptions and images.
Community member
1 Reviews
Very pleased with my wooden waders, nice quality and look great.
Community member
1 Reviews
The glasses I have purchased are beautiful and fabulous quality. Customer service is excellent. I will definitely purchase from them again.
Community member
2 Reviews
Could offer better discounts
In recent years not as much good deals as previously (only minor discounts on overpriced items). Also the return process is cumbersome and way too expensive.
Answer by nordicnest.com
Dear Customer, Thank you for your review. We’re sorry to hear that you feel the deals haven’t been as great as in previous years. We truly appreciate your feedback and will take it into consideration. We also understand your concerns about the return process and its cost. Your input is important to us, and we’ll certainly review these aspects to make improvements.
If you have any further questions or need assistance, please don’t hesitate to contact us at info@nordicnest.com.
Wishing you a lovely day!
Best Regards,
Carla
Nordic Nest
Community member
1 Reviews
You had a hard to find item. The items were packed exceptionally well (I really liket your packaging design).
Community member
2 Reviews
Great shop.
Great products, correct prices, and a good customer service experience when an item arrived damaged.
Very stylish products at excellent prices . Thank you .
Community member
1 Reviews
Great products, Fast reliable delivery
Community member
2 Reviews
After years of buying salt and pepper grinders, and being very dissatisfied, we have eventually found a marvellous pair of grinders. They live up to all that was promised with an unusual design, and lovely colour which adds interest to the table.
We are more than happy to pass on recommend them.
Community member
1 Reviews
Sophisticated design items, good price, quick delivery on a resonable price, great customer service
Community member
2 Reviews
Good quality. But expensive and lengthy delivery, plus tax.
Community member
1 Reviews
Great product (bowl)
Postage could be a tad quicker!
Community member
2 Reviews
They sell a lovely range of products - of all types, thoughtfully curated and at competitive prices.
Community member
1 Reviews
Efficient service and communication.
Great designs too!
Community member
1 Reviews
Excellent product, excellent service, thank you
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