nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,511 reviews in the last 12 months14,900 total reviews  

nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,511 reviews in the last 12 months14,900 total reviews  

Review summary

Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, beauty, and uniqueness of the products, as well as the impressive range and availability of Scandinavian designs. Customer service is frequently described as responsive, friendly, helpful, and quick to resolve issues. Delivery is mostly fast and reliable, and the packaging is often secure and environmentally mindful. Many customers also appreciate the competitive prices, frequent sales, and the hassle-free, quick handling of returns and replacements. The website receives positive feedback for its ease of use, clarity, and helpfulness. Some customers mention occasional faults or brand inconsistencies in the products, as well as poor or inconsistent packaging leading to damaged goods. Delivery delays are reported, especially during busy seasons or with certain couriers. A few customers feel that prices are high, particularly after Brexit or for non-sale items. There are also some suggestions for improving sizing information and stock updates on the website, and a few customers are still awaiting resolution of their returns or replacements.

This text was automatically created by an AI system from user reviews.

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Reviews for nordicnest.com

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1 Reviews
Thank you for the quality product and delivery. The only thing is, please send step-by-step assembly instructions with your order.
Community member 
2 Reviews
Love the scandi designs❤️
Community member 
1 Reviews
Fabulous saucepans delivered in a timely manner - packaged well too!
Community member 
1 Reviews
I am disappointed not to rate you 5 because 5 is my original experience with you! But my last order was sent to Canada via USA, whereas your website says you ship to Canada. I incurred tariffs but the shipping itself left a bad feeling of being misled. My experience with Scandinavia and Nordic nations is not that! And I love your products. But I can't purchase again until I know you'll send directly to me in Ontario. Tack!
Community member 
1 Reviews
Reply to refund requests. Don't ignore the fact thet you packed the bowl like it was never going to break with no padding.
Answer by nordicnest.com
Hi, thank you for your feedback. We're truly sorry to hear about the damaged bowl, and understand your frustration. One of our colleagues has already replied to your refund request and confirmed the refund process. We apologize for the packing error and will review our procedures to prevent this from happening in the future. We appreciate your understanding and your feedback. Best regards, Tindra Nordic Nest
Community member 
1 Reviews

There was a problem with my delivery

There was a problem with my delivery You tryed to help but in the end after 2 atempts I gave up. Fedex were very disapointing
Answer by nordicnest.com
Hi, Thank you for your feedback, and we’re truly sorry to hear about the issues with your delivery. We understand how frustrating it must have been, especially after multiple attempts. We’re committed to improving our shipping process and appreciate your patience throughout. We hope to offer you a better experience in the future. Wishing you a great day! Best regards, Tindra Nordic Nest
Community member 
1 Reviews

Excellent communication and products

I am very happy with the product that I purchased. I also needed to write to customer service and everything went extremely smooth. The team is proffesional and customer oriented. Thank you!
Community member 
1 Reviews
Easier return policy
Answer by nordicnest.com
Thank you for your feedback. We’re reviewing our returns process to make it easier for customers. Please contact our customer service team at info@nordicnest.com with your order details if you need assistance with a return. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
Great quality products