nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,511 reviews in the last 12 months14,900 total reviews  

nordicnest.com- Logo - reviews

nordicnest.com 
Reviews:

2,511 reviews in the last 12 months14,900 total reviews  

Review summary

Reviews for nordicnest.com are consistently positive. Customers consistently praise the high quality, beauty, and uniqueness of the products, as well as the impressive range and availability of Scandinavian designs. Customer service is frequently described as responsive, friendly, helpful, and quick to resolve issues. Delivery is mostly fast and reliable, and the packaging is often secure and environmentally mindful. Many customers also appreciate the competitive prices, frequent sales, and the hassle-free, quick handling of returns and replacements. The website receives positive feedback for its ease of use, clarity, and helpfulness. Some customers mention occasional faults or brand inconsistencies in the products, as well as poor or inconsistent packaging leading to damaged goods. Delivery delays are reported, especially during busy seasons or with certain couriers. A few customers feel that prices are high, particularly after Brexit or for non-sale items. There are also some suggestions for improving sizing information and stock updates on the website, and a few customers are still awaiting resolution of their returns or replacements.

This text was automatically created by an AI system from user reviews.

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Reviews for nordicnest.com

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Nordic Nest Service

I had to contact Customer Services due to a delay in a part of my order. The member of the CS team I spoke to was extremely helpful
Community member 
2 Reviews
Excellent quality product
Community member 
1 Reviews
Answer by nordicnest.com
Hi, Thank you for your feedback. We sincerely apologize for not meeting your expectations. If there is anything specific you'd like to share regarding your experience, please feel free to contact us. We are committed to improving and would appreciate any additional information that could help us improve our customer service. Best regards, Tindra Nordic Nest
Community member 
1 Reviews
Ordered a kitchen towel holder but broken twice due to way packed, third time intact
Answer by nordicnest.com
Hi, Thank you for your feedback, and we sincerely apologize for the issues you've encountered with your kitchen towel holder. We understand how frustrating it must have been to receive a broken item twice. We're glad to hear the third one arrived intact, and we appreciate your patience. A colleague has been in touch with you regarding this matter, and we are grateful for your feedback as it helps us improve our packing processes to prevent similar issues in the future. Kind regards, Tindra Nordic Nest
Community member 
1 Reviews
Community member 
1 Reviews
Answer by nordicnest.com
We’re sorry for the frustration caused by the lack of delivery updates. We completely understand how important clear communication is, especially when you’re planning your home. Our team is reviewing how delivery times are displayed and communicated to make this clearer in future. In the meantime, please contact our customer service team (info@nordicnest.com) so we can give you a precise update on your order. Kind regards, The Nordic Nest Team
Community member 
1 Reviews
Community member 
2 Reviews

24 week delivery!!

One item I was told would take 10-12 weeks to be delivered. After 10 weeks I was told it would now be another 10-12 weeks!!!!
Answer by nordicnest.com
We apologise for the extended delay and the change to the delivery timeframe. This is understandably frustrating. Please contact our customer service team at info@nordicnest.com with your order details so we can review the situation and advise on next steps.
Community member 
1 Reviews
I'm waiting months for an order NN0007612479 and still no date as to when we might recieve it.
Answer by nordicnest.com
Hi, Thank you for your feedback. We’re sorry to hear you’ve been waiting so long and understand how frustrating that feels. According to our information, the order has been shipped and delivered, but please feel free to contact us at info@nordicnest.com if there's anything we can do to help. Wishing you a lovely day! Kind regards, Tindra Nordic Nest
Community member 
1 Reviews
Don’t use. Am trying to get a refund from my bank. No Chat online as advertised. Nobody answers their phone. Occasional emails. But they haven’t sent the goods. Avoid at all costs.
Answer by nordicnest.com
We apologise for the difficulties you’ve experienced with your order and our communication channels. Please contact our customer service team at info@nordicnest.com with your order details so we can review the situation and resolve it as quickly as possible. Kind regards, The Nordic Nest Team