Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

718 reviews in the last 12 months1,081 total reviews  

4.74
Excellent

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Most relevant positive review

Oct 19, 2023
 Verified review
Ordering process was simple and delivery as promised. All products were in good condition. Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.

Most relevant negative review

Nov 7, 2023
 Verified review
One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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12 days ago
 Verified review

Poor bulbs

I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Jul 1, 2024
 Verified review
Not receive an order. by tracking information it's as delivered, seems for fake service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jul 2, 2024
Dear Client, W eare sorry to hear that you are not satisfied with our products or delivery. Please send us an email and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Jun 29, 2024
 Verified review
Some of the bulbs were soft. Not great quality.
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Jun 26, 2024
 Verified review
I paid for home delivery. The courier didn’t even bother to try to deliver the parcel. I received an update to say the parcel was out for delivery, then at the end of the day another message to say they weren’t able to deliver it. We were at home! Then I received another message the next day to say the parcel was out for delivery but then it was taken to a pick up point. So my husband had to go and collect it! After he picked it up I received another message to say my package had been delivered. This was completely untrue because we had to make the additional journey to pick it up. What is the point of offering home delivery if I have to collect the package from a pick up point. I have had no issues with delivery before and this experience has been very disappointing.
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Jun 25, 2024
 Verified review

Poor bulbs

Hi, ordered a lot of lily bulbs in sale, including 30 mixed 16-18 size double lilies, they supplied size 14-16, of which at least 50% had broken shoots, so won’t flower this year, assuming the bulb was big enough to flower anyway. Also many other bulbs had broken shoots. Not a good investment, not recommended
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jul 2, 2024
Dear Client, W eare sorry to hear that you are not satisfied with our products or delivery. Please send us an email and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Jun 17, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 20, 2024
Dear Sir/Madam, We will contact you directly with an update on your order. Kind regards, DUTCH-BULBS.COM
Jun 5, 2024
 Verified review
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Jun 4, 2024
 Verified review
So far I have NOT received my order. It may be the services that DB employs, or it may be DB itself. Either way, the communications are very poor. This was my first ever purchase with DB and any future purchases will depend on how this gets resolved.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 13, 2024
Dear Client, We are sorry to hear that you have not received your order. We will contact DPD to investigate where your package is and send you an email. Kind regards, DUTCH-BULBS.COM
May 31, 2024
 Verified review
Quality not good , old stuff very dry
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
May 27, 2024
 Verified review
Sine of the Bulls was dried out
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
May 20, 2024
 Verified review
Order failed to arrive
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
May 16, 2024
 Verified review
Out of 15 small orienpet bulbs , only 7 will grow this year.. the 8 were broken the stem , and will not grow this year
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
May 16, 2024
 Verified review
I have yet not received my latest order or news when I can expect to have it. Yes shame to wait for so long and that the delivery check-up does not function.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
May 13, 2024
 Verified review

Così così

Alcuni bulbi erano sani altri ammuffiti e marci.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
PV
May 8, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
May 13, 2024
Dear Client, We are sorry to hear that you are not satisfied with our service and product. Could you please send us an email (INFO@DUTCH-BULBS.COM) and we will provide a solution. Kind regards, DUTCH-BULBS.COM
May 3, 2024
 Verified review

Did not get all I paid for

One of the backs contained less bulbs that it should
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
May 13, 2024
Dear Client, We are sorry to hear that you are not satisfied with our service and product. Could you please send us an email (INFO@DUTCH-BULBS.COM) and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Apr 17, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
May 13, 2024
Dear Client, We are sorry to hear that you are not satisfied with our service and product. Could you please send us an email (INFO@DUTCH-BULBS.COM) and we will provide a solution. Kind regards, DUTCH-BULBS.COM
NN
N N.
Frankfurt
Apr 12, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 12, 2024
 Verified review
The hydrangeas are very small. Some damage occurred in route of the shipping.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 10, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM