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Most relevant positive review
Oct 19, 2023
Verified review
Ordering process was simple and delivery as promised. All products were in good condition.
Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.
I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
One of peony plant root order was mouldy and had no eyes.
The customer support didn't try their best to to satisfy customer.
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Apr 5, 2024
Verified review
Добрый день. Ваше имя и вашу фирму очерняет ваш партнер по доставке посылок DPD . Последние 2 штуки посылок они не стали себя утруждать привозить по адресу доставки . Хотя их ждали в указанное ими время . Екатерина не пошла на работу и ждала их. Спустя несколько часов DPD отправили письмо - в котором извинились за то что не доставили посылки . Причину указали что - ЗАБЫЛИ ЗАВЕЗТИ ИХ . И попросили посылки забрать со склада . ПРичем до 5 апреля срок. В противном случае посылки будут отправлены - ОТПРАВИТЕЛЮ .
Beste ECATERINA IVANOV,
Jammer genoeg hebben we je gemist bij de levering van je pakket met pakketnummer 05212149209494 van DUTCH-BULBS.COM.
Opdat je toch zo snel mogelijk je pakket in handen zou kunnen krijgen, zal onze chauffeur het uiterlijk volgende werkdag leveren in een Pickup parcelshop in de buurt.
Zodra je pakket klaar ligt in de Pickup parcelshop ontvang je van ons nog een bevestigingsmail met het adres en de openingsuren. Vergeet niet om je identiteitskaart mee te nemen wanneer je je bestelling ophaalt.
Met vriendelijke groeten,
DPD
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client,
We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation.
We appreciate you feedback.
Kind regards,
DUTCH-BULBS.COM
Dec 12, 2023
Verified review
Purtroppo non ho ancora ricevuto i vostri bulbi.
I motivi sono dovuti all’inefficienza del corriere Bartolini che nella giornata di ieri nonostante avevano preannunciato la consegna non operavano creandomi notevoli disagi. Sul traking poi indicavano falsamente che la consegna non era andata a buon fine. Per risolvere la problematica ho chiesto al corriere di consegnare il pacco presso un punto di ritiro ma ad ora non ho ancora ricevuto alcuna conferma di deposito. Per il futuro ci consiglio di utilizzare i corrieri sda o gls che in questo territorio sono più seri ed affidabili.
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Oct 16, 2023
Verified review
Disappointed in relation to bulb size, majority I ordered were to be 28-30 best measurement I could get was 27 , others ordered 30/32 best 29.1, get the largest bulb possible & you'll get three flower stems unlikely with these bulbs., old story, see & touch what your getting and you'll make a better decision. Usually grow 20+ Amarlysis for family & friends Christmas presents, now having to re-think, probably do Hyacinth / Tete a Tete selection now with bulbs purchased locally when I can see & touch prior to purchase. Live & learn. LA