Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

718 reviews in the last 12 months1,081 total reviews  

4.74
Excellent

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Most relevant positive review

Oct 19, 2023
 Verified review
Ordering process was simple and delivery as promised. All products were in good condition. Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.

Most relevant negative review

Nov 7, 2023
 Verified review
One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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Mar 27, 2024
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Mar 27, 2024
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Mar 27, 2024
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Feb 20, 2024
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Dec 30, 2023
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Dec 26, 2023
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Dec 19, 2023
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Dec 15, 2023
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UK
Uwe, K.
Embsen
Oct 9, 2023
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Oct 4, 2023
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Nov 7, 2023
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Mouldy peony root order & a poor customer support

One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Jun 26, 2024
 Verified review
I paid for home delivery. The courier didn’t even bother to try to deliver the parcel. I received an update to say the parcel was out for delivery, then at the end of the day another message to say they weren’t able to deliver it. We were at home! Then I received another message the next day to say the parcel was out for delivery but then it was taken to a pick up point. So my husband had to go and collect it! After he picked it up I received another message to say my package had been delivered. This was completely untrue because we had to make the additional journey to pick it up. What is the point of offering home delivery if I have to collect the package from a pick up point. I have had no issues with delivery before and this experience has been very disappointing.
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Dec 12, 2023
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Purtroppo non ho ancora ricevuto i vostri bulbi. I motivi sono dovuti all’inefficienza del corriere Bartolini che nella giornata di ieri nonostante avevano preannunciato la consegna non operavano creandomi notevoli disagi. Sul traking poi indicavano falsamente che la consegna non era andata a buon fine. Per risolvere la problematica ho chiesto al corriere di consegnare il pacco presso un punto di ritiro ma ad ora non ho ancora ricevuto alcuna conferma di deposito. Per il futuro ci consiglio di utilizzare i corrieri sda o gls che in questo territorio sono più seri ed affidabili.
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Oct 16, 2023
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Disappointed in relation to bulb size, majority I ordered were to be 28-30 best measurement I could get was 27 , others ordered 30/32 best 29.1, get the largest bulb possible & you'll get three flower stems unlikely with these bulbs., old story, see & touch what your getting and you'll make a better decision. Usually grow 20+ Amarlysis for family & friends Christmas presents, now having to re-think, probably do Hyacinth / Tete a Tete selection now with bulbs purchased locally when I can see & touch prior to purchase. Live & learn. LA
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Oct 25, 2023
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Meiklokjes en Muscari

We bestelden Meiklokjes en dat leek me ok en Muscari en deze vond ik eerder duur en de kwaliteit is vergelijkbaar met wat we hier in België in de winkels kunnen kopen en dit aan aanzienlijk lagere prijs. Bovendien moet je 2 weken wachten op de bloembollen wat ik echt in deze tijd erg lang vind voor een online shop. Dus wat mij betreft geen aanrader. We bestelden omdat er maar weinig plaatsen zijn waar er meiklokjes te koop zijn. Voor bloembollen zijn er betere en goedkopere alternatieven.
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Oct 12, 2023
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Stop being so mean with the plant sizes !

I am finding that the size of plants delivered is getting smaller and smaller resulting in the plants not coming into flower in the next season. They almost all look as though they need potting on and further development before being planted out in the garden. This may be OK for you younger gardeners who have time to wait but I am now a pensioner and next season is never guaranteed at my age !!
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 16, 2023
Dear Client, Thank you for your feedback. We will discuss this with our farmer and try to improve the size of plants. Kind regards, DUTCH-BULBS.COM
Jan 23, 2024
 Verified review

Tulip and hippeastrum bulbs arrived covered in mold

This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client, We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family. To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support. We appreciate your understanding and hope to regain your trust. Best regards, DUTCH-BULBS.COM
Nov 9, 2023
 Verified review

Initial review

Items arrived apparently ok and undamaged, although I have mot yet checked sizes. I do however think that although the cardbosrd box is relatively strong, it is not indestructible and there should be a packaging around the bags to protect from potential crushing or other damage. I am unable to give a full review as first order with no experience of any issues at flowering.
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Dec 14, 2023
 Verified review
The product looks great online but as yet do not know if it was recieved. I have sent WhatsApp message yesterday morning but no replace. No up to date info o courier site
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Dec 4, 2023
 Verified review
I have not received order number 28466 Very disappointed. Communication not good. I love the bulbs. But when I pay for something I expect better service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We will contact you directly to update you on the situation and provide a solution. Kind regards, DUTCH-BULBS.COM