Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

554 reviews in the last 12 months608 total reviews  

4.75
Excellent

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Certified since: Jan 19, 2023
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Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Mar 24, 2023
 Verified review
I ordered peony plants and received the package in promised time. The quality of the product was immaculate. The plants were health and in god order. The packing, though, was done s a ver big box, much bigger that the content self. There was no paper in between the peony plants, and, of course they were moving during transportation. So so of the roots were broken. The delivery company brought the parcel to the storage place far away from our residence address (in the past all our packages were delivered to us properly - left in the mailbox or handed over to the consierge). As it was weekend already we were able to collect the parcel only after two days after delivery on Monday. This was disappointing. But I would like to say that I am satisfied with the quality on the peony plants and, in general, with the bulbs offered by the Dutch-Bulbs company, and I am planning to continue ordering from this company.

Top negative review

Nov 7, 2023
 Verified review
One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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Jan 23, 2024
 Verified review

Tulip and hippeastrum bulbs arrived covered in mold

This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client, We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family. To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support. We appreciate your understanding and hope to regain your trust. Best regards, DUTCH-BULBS.COM
Dec 4, 2023
 Verified review
Small bulbs
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We are sorry to hear that you are not satistied with the size of our bulbs. We will contact you via email to provide compensation. Kind regards, DUTCH-BULBS.COM
Dec 4, 2023
 Verified review
I have not received order number 28466 Very disappointed. Communication not good. I love the bulbs. But when I pay for something I expect better service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We will contact you directly to update you on the situation and provide a solution. Kind regards, DUTCH-BULBS.COM
Oct 13, 2023
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 14, 2023
Dear Client, We are sorry to hear that you are not completely satisfied with our products. We will email you with the compensation offer. Kind regards, DUTCH-BULBS.COM
Jun 27, 2023
 Verified review
the bulbs arrived quickly and I admit that it was a bit late to be ordering dahlia bulbs but none of them have come up which is very disappointing.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client, We are sorry to hear that dahlias did not come up. We will email you directly to offer compensation. Kind regards, DUTCH-BULBS.COM
Jun 26, 2023
 Verified review
In the previous purchase, several packages of lamps were not sent at all without notice, or the amount of each package was not correct . In this purchase, I got several broken bulbs in each package. It just came today and I am planting the bulbs .
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 30, 2023
Dear Client, We are sorry to hear that dahlias did not come up. We will email you directly to offer compensation. Kind regards, DUTCH-BULBS.COM
Mar 14, 2023
 Verified review
Bad delivery, bad quality
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