Photospecialist.ie

Reviews

Thanks, it is indeed true that we do not have a shop in Ireland. Our central warehouse is in the Netherlands. We have this information on our website. If you have any questions about this, you are of course always welcome to contact us, we are happy to help.

Thank you so for leaving this review Eugene. However calling people names is not necessary and I have explained twice to you that I will take it up with the correct deparments to improve this. I understsand that you are disappointed with us, because we can not match the price. We do not promise a low price match, we promise the best price we can give. When company's only have an online shop or maybe 3 fysical shops it is understandable they can lower their prices. And I have send you an email this morning that I would discuss this with my manager and get back to you on this. Instead of giving me the time to get back to you, you leave another review.

Thank you for taking the time to leave this review. I can imagine that this is a disapointment and I so sorry about this and I will contact you via email.

Thank you for leaving this review, Ann. I have pulled up your information and will contact you to see what we can do to make your experience better with us.

It is true that we are in the Netherlands, our address form is therefore also European, sorry that it did not go well for you. I would like to get in touch with you so that we can resolve this.

Thanks for the review, unfortunately we are experiencing problems with our mail at the moment. Sorry about this, I would like to get in touch with you so we can resolve this.

Thank you for taking the time to leave this review. I have checked your emailaddress, but I do not see any succeded orders, so I do not understand what this is about. So I will contact you via email to see what is going on.

What a disappointment to read that you think this. We are an official dealer and would never send damaged products. I am pleased to look into how this could have happened with you.

Thank you for taking the time to leave this review. I am so sorry the plug was not included. I have send it to you. We are having troubles with our emails and the chats, but we are working hard to get this fixed. I will send you an email from another emailaddress, so you can reply to that.

Thank you for taking the time to write this review. My apologies that this has gone wrong. We are having issues with this and we are trying our best to get it solved asap. I will contact you by email, so I can inform you about your order.

Hello Michael, Thank you for leaving this review. I see that you have contacted us about this issue and we arranged to made the order by hand. I will also send you an email.

Thank you for taking the time to write this review. I am so sorry to read that you had no information from us. Usually you would recieve an e-mail with the tracking, but I see that you did not recieve this from the system. There is no communication bout this issue, so I will send you an email to inform you about your order.

Hi, thank you for the review. I can see in your order that you ordered the blue one and not the pink one, of course you can return this to us. I will send you the information by email.

Thank you for taking the time to write this review. I can see your order and there was a delay with getting the item out of the store. My colleague was not clear about the reason why it was delayed. Your item was send within the 4 days, however DHL kept your package longer in their hold. I am sorry about that. This is sadly not in my control.

Sorry for this miscommunication, I grabbed the mails and see that my colleague forwarded the message but has not yet received a reply himself. I will reply to your mail.

What a shame to read that the shipping took so long, sorry about this. I'm also sorry to read that you didn't get a hold of us, unfortunately we are understaffed so we are not always available. I would of course like to apologise for all this.

We're sorry that you haven't received our e-mail. We did reply, but there was a glitch in our system. Your order had been sent, but we see that the tracking isn't updating. We're investigating this matter right now and will let you know as soon possible!

We've been in touch about your order and we have sent you a return label to return the item. Unfortunately we haven't received it till now. Our last contact was in January, already 1 month after receiving your item.

When we check your order, we see it indeed took a while longer to be received. Probably because of the new year in between. Our apologies for the delay and that you weren't able to reach us.

We're sorry to see you're not happy. If we can help you, please contact us.