Photospecialist.ieReviews:
482 reviews in the last 12 months544 total reviews
Good
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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Jan 13, 2023
Verified review
This company displays a ".IE" web address denoting the Republic of Ireland, whereas they are actually based in the Netherlands. This is misleading. My order took two weeks to arrive...far longer than the promised 4 - 5 working days. This was exacerbated by an incomplete name and address on the delivery label which meant I had to retrieve my package from the mail parcel holding depot, as it was held up.
Furthermore, the delivery tracking facility never updated from the time of the order was processed, leaving me in the dark as to the status and progress of my order.
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Reviews for Photospecialist.ie
Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Nov 11, 2023
Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
5 days ago
Verified review
Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
5 days ago
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
6 days ago
Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
6 days ago
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
10 days ago
Verified review
Always have the right gear, competitive prices and good customer care. Have had gear replaced or repaired in the past.
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Answer by Photospecialist.ie
9 days ago
Thank you so much for this wonderful compliment!
I am happy to read that you are a returning customer. Thank you.
2 days ago
Verified review
Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
7 hours ago
Thank you so much for sharing this with us, I hope you enjoy your purchases.
Nov 16, 2023
Verified review
Best place to purchase your photo gear.
Great prices, great selection, great service.
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Answer by Photospecialist.ie
Nov 16, 2023
Thank you very much for your kind review, untill next time!
2 days ago
Verified review
Excellent shop - never let me down. A+
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Nov 20, 2023
Verified review
Competitive prices. Fast delivery. Excellent customer support
As in title nothing less nothing more.
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5 days ago
Verified review
Very prompt delivery. Good value.
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Answer by Photospecialist.ie
4 days ago
Thank you verry much! We really appreciate that you wanted to share your opinion with us.
8 days ago
Verified review
Good price and prompt delivery
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Nov 14, 2023
Verified review
Great service, quick delivery.
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6 days ago
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12 days ago
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Nov 19, 2023
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Answer by Photospecialist.ie
Nov 20, 2023
Thank you for the 5 star rating!
Nov 19, 2023
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Nov 6, 2023
Verified review
Total garbage website. Product was not in stock as listed. Tried to order another product today and the payment software they use keeps rejecting my payment even though my bank has approved it. Total schlock.
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Answer by Photospecialist.ie
Nov 8, 2023
Thank you for taking the time to leave this review.
I am so sorry to hear this. I will send you an email so I can solve this for you.
7 days ago
Verified review
Bad delivery
I’ve bought a camera 13/11/2023 and I’ve not received yet. More than 10 working days and when I bought, it was saying that the delivery would be in 4/5 working days. I would have plans with that camera, but I had to cancel.
I hope to receive something for apologize because that’s happening is not good.
Thank you
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Answer by Photospecialist.ie
7 days ago
Sorry to read that the package has not yet been delivered. I can see from the tracking code that the parcel is delayed which is obviously very frustrating. I will contact you so that we can take the next step.