Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

387 reviews in the last 12 months636 total reviews  

4.48
Good

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jan 1, 2024
 Verified review
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Jan 6, 2024
 Verified review

Dreadful

Dreadful. Ordered an item worth over €500 more than 2 weeks ago ( 2 day delivery quoted). To date no sign of the item and no one seems to know where it is . I have sent them emails and, apart from the initial contact, nothing further.
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Answer by Photospecialist.ie
Jan 8, 2024
Thank you for leaving this review. My apologies that this has gone this way. I see something has gone wrong with DHL and I have contacted you via email. Not to worry, we will get this sorted out.
Dec 12, 2023
 Verified review

Satisfied with Print Quality, but Delivery Delays

I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Answer by Photospecialist.ie
Dec 12, 2023
Thanks for the comprehensive review. Good to read that the printer shows nice results. I hope you enjoy using the printer. Sorry to read that you were not well informed about the delivery. Because the package has to travel quite a bit, it can sometimes take a bit longer, especially around this time of year. Sorry again for the inconvenience but nice to read that everything went well.
Dec 18, 2023
 Verified review

Nikon Z fc kit & 5 year Warranty

I purchased the Nikon Z fc kit and I love it, reminds me of my Pentax Super Me days with all the Manual controls and settings. Not only was the price really good, but the 5yr Warranty definitely helped me in my decision to buy this kit. This is my second purchase from this company and to tell the truth I'm also waiting for the Ftz adapter to arrive - So I say thanks to Photospecialist and if you keep up bringing out these great offers and prices you'll be around for a long time...
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Answer by Photospecialist.ie
Dec 19, 2023
Thank you so much for your lovely comprehensive review. I wish you lots of fun with the camera.
Dec 4, 2023
 Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Dec 28, 2023
 Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
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Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Dec 6, 2023
 Verified review

Excellent

Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Dec 12, 2023
 Verified review

Prompt delivery

Ordered a Godox flash for my Fujifilm camera. Priced well. Delivered promptly. Happy with service received.
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Dec 15, 2023
 Verified review
Always great value. Speedy delivery and customer service is always prompt when there’s any problem.
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Answer by Photospecialist.ie
Dec 15, 2023
Thank you so much. I am happy that you are satisfied with us.
Dec 3, 2023
 Verified review
Have always received quick and speedy delivery. Prices are very competitive.
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Dec 13, 2023
 Verified review

Great prices. Fast delivery.

Great prices. Fast shipping and well packaged. Gift so haven't opened yet.
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Dec 1, 2023
 Verified review
Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
Dec 3, 2023
Thank you so much for sharing this with us, I hope you enjoy your purchases.
Dec 4, 2023
 Verified review

Description matched product recieved

Description matched product received, excellent online service
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Dec 3, 2023
 Verified review
Good service. Quality product. Expectations met.
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Dec 6, 2023
 Verified review
great price,23 euro cheaper than a dublin shop
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Dec 21, 2023
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Canon R7 18-150

Fast delivery, better price than in Ireland
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Dec 13, 2023
 Verified review
Competitive price and great customer service
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Dec 10, 2023
 Verified review
Always fast! Very good customer service
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Dec 2, 2023
 Verified review
Excellent shop - never let me down. A+
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Dec 21, 2023
 Verified review
Easy to order and quick delivery time
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Answer by Photospecialist.ie
Dec 21, 2023
Glad to read that you were satisfied, I hope you enjoy it!