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Most relevant positive review
Dec 12, 2023
Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase.
Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks.
However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023.
In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
Packing badly packed with one tape along the top of box only. Box was opened at my front door as tape became loose. The people in their packaging dept are pure idiots. Look at the photo and this is the way my box was left at my front door on a rainy day. Notice one piece of tape along the top edge of box. I have brought this to their attention but doubt that they will do anything to rectify this. Also they say that they price match which is a lie because they refused on two occasions with me to price match.
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely.
I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much!
I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Sep 27, 2023
Verified review
Amazing service!
It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Dec 4, 2023
Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Feb 27, 2024
Verified review
A brilliant service, had a wedding album & calendars made for Christmas, very happy with both, quality was excellent & all arrived in the post at time promised.
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Answer by Photospecialist.ie
Feb 28, 2024
I am so happy to read this.
Thank you.
Dec 28, 2023
Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
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Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Feb 26, 2024
Verified review
The shop itself is great but Manfrotto leveling plate 338 I bought there is terrible. The leveling knobs are very hard to turn. Big disappointment.
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Answer by Photospecialist.ie
Feb 26, 2024
Thank you for the review.
I am so sorry to read this and I will contact you to see how I can assist with this.
Nov 9, 2023
Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust.
I am happy to read that you came back.
Nov 6, 2023
Verified review
Excellent seller
Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Oct 26, 2023
Verified review
Great product selection, fantastic support
They have a vast selection of products at very keen prices
They offer great pre sales and after sales support
Items ship relatively quickly
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Jan 29, 2024
Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
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Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Oct 26, 2023
Verified review
Product arrived quickly. I did experience an issue with the website but customer services were responsive and resolved the issue quickly.
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Nov 11, 2023
Verified review
Ordered a printer and it arrived on time. Not much else to say, obviously didn't need to contact customer service so can't review that
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Dec 6, 2023
Verified review
Excellent
Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Nov 4, 2023
Verified review
Great experience ordered at weekend and received to my home in Ireland following Thursday can't ask for better service than that
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Answer by Photospecialist.ie
Nov 5, 2023
How nice to read! Thank you so much for this lovely review.
Nov 29, 2023
Verified review
Excellent service
I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
Nov 27, 2023
Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
Nov 28, 2023
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
Nov 24, 2023
Verified review
Always have the right gear, competitive prices and good customer care. Have had gear replaced or repaired in the past.
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Answer by Photospecialist.ie
Nov 25, 2023
Thank you so much for this wonderful compliment!
I am happy to read that you are a returning customer. Thank you.
Dec 12, 2023
Verified review
Prompt delivery
Ordered a Godox flash for my Fujifilm camera. Priced well. Delivered promptly. Happy with service received.
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Jan 6, 2024
Verified review
Always an excellent experience.
Keen pricing.
First class comms and products alway sent quickly.
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Answer by Photospecialist.ie
Jan 8, 2024
Thank you so much.
I am happy to read you are a returning customer.
Dec 15, 2023
Verified review
Always great value. Speedy delivery and customer service is always prompt when there’s any problem.
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Answer by Photospecialist.ie
Dec 15, 2023
Thank you so much. I am happy that you are satisfied with us.