Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

270 reviews in the last 12 months655 total reviews  

4.48
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Most relevant positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Most relevant negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Mar 5, 2024
 Verified review
Product range is very good. Delivery time is longer than one would expect from an "ie" website.
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Answer by Photospecialist.ie
Mar 5, 2024
We ship from the Netherlands, hence the delivery time is slightly longer. Great to read that it is a good product, I wish you lots of fun with it!
Jul 14, 2023
 Verified review

Irish customer service contacts are not available...

The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Aug 18, 2023
 Verified review
Items arrived in perfect condition. I was supposed to receive a confirmation but got none. Would have felt more comfortable had I received one, especially as it's stated on the site when you place the order. Prices were more competitive than any other website and overall, would be happy to shop here again.
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Feb 17, 2024
 Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
Feb 19, 2024
I am so sorry to read this. Thank you for taking the time to let us know, so we can improve our services.
Jul 11, 2023
 Verified review

Good service and fast delivery

Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Sep 25, 2023
 Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment! Of course, I understand and will send you an email about this.
Jul 1, 2023
 Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Oct 24, 2023
 Verified review
Lowest prices, shipping could be faster, but always gets here - also tracking is non-existant.
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Jul 16, 2023
 Verified review
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
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Sep 28, 2023
 Verified review
Great on price, but after allowing me to choose a delivery date, you were a day late
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Jul 15, 2023
 Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
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Jul 18, 2023
 Verified review
As soon as purchase is done u need to let customer know it's done
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Aug 11, 2023
 Verified review
Received the goods promptly, pleased with them.
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Oct 19, 2023
 Verified review
Awsome product great value
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Answer by Photospecialist.ie
Oct 20, 2023
Thank you so much!
Jun 24, 2023
 Verified review
In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Sep 1, 2023
 Verified review
Good prices
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Jan 16, 2024
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Jan 14, 2024
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Jan 13, 2024
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Dec 25, 2023
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