Photospecialist.ie

Reviews:

I’ve bought a camera 13/11/2023 and I’ve not received yet. More than 10 working days and when I bought, it was saying that the delivery would be in 4/5 working days. I would have plans with that camera, but I had to cancel. I hope to receive something for apologize because that’s happening is not good. Thank you

Package was to be delivered in 2-3 days, paid 10 euro shipping. They lost the package, they did not refund delivery costs? Did not respond when I asked why they didn't.

They respond to queries incredibly slowly

No response to issue in a eeek

Return policy is vague, I bought an incorrect item for my son and the cost to return was half the cost of the item. I could not see the return policy on the website, which meant I had to email my enquiry to get information. I know there is a cost to all businesses, but a little more transparency would be helpful. I am a returning customer as they have a wide choice of super products for photographer/videographers… it’s a shame, otherwise 5 stars would have been my rating

Long delivery tines to Ireland

Nothing special with the process irsrrvjce

Packing badly packed with one tape along the top of box only. Box was opened at my front door as tape became loose. The people in their packaging dept are pure idiots. Look at the photo and this is the way my box was left at my front door on a rainy day. Notice one piece of tape along the top edge of box. I have brought this to their attention but doubt that they will do anything to rectify this. Also they say that they price match which is a lie because they refused on two occasions with me to price match.

I am very dissatisfied with this company because its description of the product does not correspond to availability. I waited 2 weeks for a refund, 5 days. My birthday gift was spoiled. I'm very displeased. This is the most incompetent company I've ever had in my entire life.

Not based in Ireland, doesn’t have the stock they advertise.

Positives: very good price, item did arrive eventually , professional staff will call you back. Negatives: no order confirmation or shipment confirmation email, worrying. If you call and stay on hold, the call hangs up after 10 minutes, so do request a callback. My expensive binoculars were delayed by nearly a week, and did not arrive for my holiday. Update: they sent a €20 refund to compensate.

Ordered a monitor, it was great and the delivery was fast the only downside is I got the wrong plug for the monitor it didn’t come with a 3 pin plug but a 2 pin one other than that it was good

Purchase was easy and packaging also very quick. The auto-address function on the web page needs refining. After changing my address to the correct address, the online system decided this was not correct and changed to an incorrect address and town. I contacted the vendor, whom should have been able to instruct the courier to change this but told me I had to contact the courier instead and arrange to collect!! My package eventually arrived after bouncing back and forth between sorting centers. Had it not been for the Eir-code, the package would have been lost or returned to sender. The webpage is advertised as an Irish .ie website (misleading) but shipping and product are not located in Ireland. I received the product in good order and well packaged.

For some obscure reason the address on my rather expensive parcel was totally wrong, so wrong the address didn't exsist. The only element of the address that was correct was my post code and locality. Fortunately a person at my local sorting office was familiar with part of the address. The parcel was very nearly returned to sender.

every time I called the support line to find out where my package was I got an answer machine saying there's no support person to take your call. That happened many times (and not over lunch time for instance). Also the chat bot does not work I used email in the end and it took 2 days to get back to say they were looking into it.

No order confirmation received by email and my enquiry wasn't answered. The lens arrived in good time however and when I got onto the uk site, my queries were answered promptly. The Irish site needs to improve their act, but I would order again.

It was a fast delivery, unfortunately the product wasn't sealed and some items were missing from the kit (battery). The product itself is to my liking and I am in communication with photosepecialist to get the missing battery.

Ordered an Eizo CG319X from photo specialist. Price was good, delivery notifications were vague with tracking handover between DHL and An Post unclear and not specific. Mains lead supplied was inappropriate for the region.

Poor delivery, took over a week for shipment to arrive. Stuff I ordered on the same day from other suppliers arrived within three days.