Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

389 reviews in the last 12 months634 total reviews  

4.48
Good

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jan 14, 2024
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Answer by Photospecialist.ie
Jan 15, 2024
Thank you!
Jan 14, 2024
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Jan 13, 2024
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Jan 11, 2024
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Jan 2, 2024
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Answer by Photospecialist.ie
Jan 3, 2024
Thanks for the 5 stars, we are happy with this!
Jan 1, 2024
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Dec 29, 2023
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Dec 12, 2023
 Verified review

Satisfied with Print Quality, but Delivery Delays

I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.
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Answer by Photospecialist.ie
Dec 12, 2023
Thanks for the comprehensive review. Good to read that the printer shows nice results. I hope you enjoy using the printer. Sorry to read that you were not well informed about the delivery. Because the package has to travel quite a bit, it can sometimes take a bit longer, especially around this time of year. Sorry again for the inconvenience but nice to read that everything went well.
Dec 18, 2023
 Verified review

Nikon Z fc kit & 5 year Warranty

I purchased the Nikon Z fc kit and I love it, reminds me of my Pentax Super Me days with all the Manual controls and settings. Not only was the price really good, but the 5yr Warranty definitely helped me in my decision to buy this kit. This is my second purchase from this company and to tell the truth I'm also waiting for the Ftz adapter to arrive - So I say thanks to Photospecialist and if you keep up bringing out these great offers and prices you'll be around for a long time...
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Answer by Photospecialist.ie
Dec 19, 2023
Thank you so much for your lovely comprehensive review. I wish you lots of fun with the camera.
Dec 14, 2023
 Verified review
When I entered my postal code on their website my adress came up wrong and wouldn't let me change it which caused loads of complications with delivery including me having to go to a postal depot to collect my parcel. Apart from that I found it decent possibly could include an invoice inside the parcel for future orders but apart from that it's great
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Answer by Photospecialist.ie
Dec 15, 2023
Thank you for your trust. I will let the correct people know to handle this. For environmental reasons, no invoices or packing slips are sent with the order.
Dec 4, 2023
 Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Dec 6, 2023
 Verified review

Excellent

Price very good, speed of delivery is very good. In fact, everything is excellent, so why change it? Great business sense. Thank you.
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Nov 29, 2023
 Verified review

Excellent service

I've ordered several items from Photospecialist.ie over the past couple of years and I've found the service to be excellent.
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Answer by Photospecialist.ie
Nov 29, 2023
Thank you so much for your compliment! I am happy to read that you are a happy customer and a returning one. Thank you for your trust.
Nov 27, 2023
 Verified review
Product arrived as promised ,within a few days , haven't used it yet but all reports from friends say its a great product.
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Answer by Photospecialist.ie
Nov 28, 2023
Good to read that the item arrived neatly and quickly. I hope you enjoy it.
Dec 12, 2023
 Verified review

Prompt delivery

Ordered a Godox flash for my Fujifilm camera. Priced well. Delivered promptly. Happy with service received.
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Dec 15, 2023
 Verified review
Always great value. Speedy delivery and customer service is always prompt when there’s any problem.
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Answer by Photospecialist.ie
Dec 15, 2023
Thank you so much. I am happy that you are satisfied with us.
Dec 3, 2023
 Verified review
Have always received quick and speedy delivery. Prices are very competitive.
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Dec 13, 2023
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Great prices. Fast delivery.

Great prices. Fast shipping and well packaged. Gift so haven't opened yet.
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Dec 13, 2023
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Failing to reply to my email about a discount code that was not working.
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Dec 1, 2023
 Verified review
Simple and easy to purchase and deliver! No issues. Great service
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Answer by Photospecialist.ie
Dec 3, 2023
Thank you so much for sharing this with us, I hope you enjoy your purchases.