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Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
Compared to other Irish webshops they do have the items on stock they show on their webshop and the shipment from the Netherlands is even faster then all the, so called, domestic Irish shops.
Answer by Photospecialist.ie
Jan 2, 2023
Super that we could deliver faster than the stores in Ireland. Sometimes it really doesn't matter where you order from!
Photospecialist.ie customer
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Apr 14, 2023
Verified review
Lens hood very quickly delivered and reasonably priced
I ordered a lens hood, which I couldn't find in any other online store, it was very reasonably priced and was delivered very quickly. Photo Specialist.ie are an excellent online shop.
Answer by Photospecialist.ie
Apr 17, 2023
Thank you verry much for this nice review.
Photospecialist.ie customer
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Mar 14, 2023
Verified review
Great Value & Fast Delivery
The product was 20% cheaper than anywhere else, €456 instead of €570
It was delivered quicker than they forecast
I've dealt with them many times and will continue to do so
Answer by Photospecialist.ie
Mar 14, 2023
Glad we could offer you the best price and that you dealt with us several times!
Photospecialist.ie customer
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Feb 10, 2023
Verified review
Great shop
My go to for all things photo and video. Good selection of products at reasonable prices. Easy to order and relatively fast delivery. Overall a great customer experience.
Answer by Photospecialist.ie
Feb 14, 2023
Thanks for shopping with us!
Photospecialist.ie customer
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Oct 23, 2022
Verified review
Great service and communication
Great service. I really appreciated the quality of the communication and your service from beginning to end ensuring that I received my order in time for my shoot.
Answer by Photospecialist.ie
Oct 25, 2022
Always happy to help. Good to read that your order was in time for your shoot!
Photospecialist.ie customer
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Feb 9, 2023
Verified review
My first time placing an order with this supplier.
It was an easy seamless transaction with very fast delivery. I will place further orders with this Company.
Answer by Photospecialist.ie
Feb 9, 2023
Thank you for trusting us with your order!
Photospecialist.ie customer
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Nov 18, 2022
Verified review
LG 27UN880 4K
Excellent customer service via email. And fast delivery.
I would only recommend mentioning on the website that the screen does not come with a UK plug.
Answer by Photospecialist.ie
Nov 24, 2022
Sorry that it didn't came with UK plug. Normally when shipping to the UK we send it with the order. If you still need one, please let us know.
Photospecialist.ie customer
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Dec 1, 2022
Verified review
Henry Kol
Great company, good goods, good prices, fast delivery for Ireland good customer service, I've bought from them several times and I recommend them.
Answer by Photospecialist.ie
Dec 2, 2022
Thank you for buying with us several times, we really appreciate that!
Photospecialist.ie customer
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Dec 25, 2022
Verified review
Good price and service. While a film was not included in an order this was rectified immediately and sent out on the same day. Excellent service.
Answer by Photospecialist.ie
Dec 27, 2022
Always happy to help!
Photospecialist.ie customer
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Feb 3, 2023
Verified review
Good price and quick delivery
The purchase was smooth and the product was shipped and delivery very fast. Nothing to complain and definitely would buy from the shop again.
Answer by Photospecialist.ie
Feb 3, 2023
We're happy that everything came in fast. Thank you for recommending us!
Photospecialist.ie customer
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Mar 29, 2023
Verified review
Expensive delivery charges
Poor delivery, took over a week for shipment to arrive. Stuff I ordered on the same day from other suppliers arrived within three days.
Answer by Photospecialist.ie
Mar 30, 2023
Sorry it took a little longer. We're shipping from the Netherlands, so unfortunately sometimes it happens.
Photospecialist.ie customer
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Nov 24, 2022
Verified review
Ordered a lens coupled with DHLdelivered from Rotterdam to Southern Irelandin less than 7 days Can't ask for better service than that
Answer by Photospecialist.ie
Nov 26, 2022
Glad it went so quickly! Thanks for sharing your experience with us.
Photospecialist.ie customer
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Dec 15, 2022
Verified review
Good products, price and service
Ordered two products for a good price, got to select a delivery day, didn't pay anything extra and everything worked out perfectly.
Answer by Photospecialist.ie
Dec 15, 2022
Happy to read that everything was to your liking. Enjoy your order!
Photospecialist.ie customer
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Mar 16, 2023
Verified review
Excellent selection of products and very reasonable prices! Delivery is always prompt too. My go to camera store!
Answer by Photospecialist.ie
Mar 16, 2023
Happy to read we're you go to camera store, thank you!
Photospecialist.ie customer
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Mar 23, 2023
Verified review
Quick delivery and package was easy to track. Item was cheaper than advertised on other sites (Godox Lux Senior)
Answer by Photospecialist.ie
Mar 28, 2023
Very nice we could offer the best price for you!
Photospecialist.ie customer
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Mar 9, 2023
Verified review
Happy
All liked it. Cheap price, quality product, shipment and delivery as promised, all on time. Purchase pleases.
Answer by Photospecialist.ie
Mar 14, 2023
We're very happy to read that everything was to your liking!
Photospecialist.ie customer
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Dec 13, 2022
Verified review
Great products at good prices. Thanks for not overcharging for rarer items. Its why we go to you. Appreciated!
Answer by Photospecialist.ie
Dec 13, 2022
We always try to have the best prices, so no overcharging! Thank you for coming to us.
Photospecialist.ie customer
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Nov 3, 2022
Verified review
Fast shipping, fast delivery, everything in excellent condition. Package properly packed. I really recommend.
Answer by Photospecialist.ie
Nov 4, 2022
Thank you verry much, I hope you enjoy it!
Photospecialist.ie customer
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Nov 11, 2022
Verified review
Bought two DJI batteries , excellent value . Shipped straight away and arrived on the day they were due to .
Answer by Photospecialist.ie
Nov 11, 2022
Great to read! Enjoy your order.
Photospecialist.ie customer
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Oct 21, 2022
Verified review
Great company to deal with. I have purchased from them a few times, and have always been more than satisfied.
Answer by Photospecialist.ie
Oct 25, 2022
Thank you for shopping with us several times now. We're happy to read everything is to your liking.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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