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certified since: Apr 11, 2018
updated on: Apr 1, 2023
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
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Reviews for Photospecialist.ie
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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the most relevant critical review
Nov 25, 2022
ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Verified review
A wide range of products with decent prices, fast dispatch and really good customer service when required.
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Answer by Photospecialist.ie
5 days ago
We're happy to read that you're satisfied!
Verified review
7 days ago
I had a good experience with site, the item was delivered close to the time estimated. The only problem was the format of my address ie "22 muddy road, was written as "muddy road 22" on the parcel. Perhaps the post code saved the day. I would use this site again.
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Answer by Photospecialist.ie
5 days ago
Thank you for the feedback, we will forward it internally. We're happy that the package got delivered anyhow!
Verified review
13 days ago
Good price. Bit expensive the shipping
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Answer by Photospecialist.ie
12 days ago
Shipping costs are a little higher because we're based in the Netherlands, but we're happy the price was still good for you.
Verified review
Mar 14, 2023
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Verified review
Mar 7, 2023
Found the service very good
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Answer by Photospecialist.ie
Mar 8, 2023
We're happy about that!
Verified review
Feb 28, 2023
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Verified review
Feb 26, 2023
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Verified review
Feb 18, 2023
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Verified review
Feb 13, 2023
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Verified review
Feb 7, 2023
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Verified review
Feb 2, 2023
There is a subtle bug on your website. When you browse items and have several filters to narrow the search active then sometimes the paging links at the bottom disappear, event though there is more than one page of results.
This occurs erratically, it seems.
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Answer by Photospecialist.ie
Feb 3, 2023
Thank you for sharing that with us. We will look into it. Hopefully you had no problem with placing your order!
Verified review
Jan 30, 2023
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Verified review
Jan 28, 2023
I can recommend this shop, very good customer service. They have responded wry quick. My order was dispatched a week later after purchase but wasn’t any issue.
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Answer by Photospecialist.ie
Jan 29, 2023
Thanks for recommending us. We appreciate it!
Verified review
Jan 27, 2023
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Verified review
Jan 26, 2023
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Verified review
Jan 24, 2023
Good selection
Quick service
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Answer by Photospecialist.ie
Jan 25, 2023
Thank you!
Verified review
Jan 19, 2023
My order was communicated effectively and delivered timely
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Answer by Photospecialist.ie
Jan 19, 2023
Good to read this. We sure hope you enjoy it!
Verified review
Jan 18, 2023
Delivery was a bit slow. I expected just a few days. My three products were split over three deliveries. That was also not expected. In the end, all of my products arrived and when I queried my order, the staff were more than helpful and responded quickly. Overall, would use them again but will allow more time for delivery... I would otherwise have given 5 starts, but... 4 ain't bad either :)
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Answer by Photospecialist.ie
Jan 19, 2023
Sorry it took a bit longer, we see that there was a delay at DHL. Luckily you're still satisfied with your products. We will look into why everything was delivered seperately, because that's not the standard way. Ofcourse, 4 stars ain't bad either, but we still strive for the 5!
Verified review
Jan 14, 2023
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Verified review
Jan 14, 2023
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