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Top positive review
Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
- the item I ordered was never delivered because it went missing apparently
- I had to chase your reps for updates as I had no idea where the parcel was after 7 days
- I had to follow up after reaching out first for a second update.
All in all very very disappointing experience, never to order anything from you
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
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Jul 15, 2023
Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
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Jul 14, 2023
Verified review
Irish customer service contacts are not available...
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Jul 11, 2023
Verified review
Good service and fast delivery
Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Jul 7, 2023
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Jul 1, 2023
Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Jun 24, 2023
Verified review
In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Jun 10, 2023
Verified review
Long delivery time
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May 26, 2023
Verified review
Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.
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Answer by Photospecialist.ie
May 27, 2023
Thanks for the feedback, we are working hard on this!
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