Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

324 reviews in the last 12 months655 total reviews  

4.47
Good

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Includes Buyer Protection

Certified since: Apr 11, 2018
The Trustmark indicates trustworthy online retailers.
Photospecialist.ie fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Jul 14, 2023
 Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.

Top negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Jul 16, 2023
 Verified review
Excellent pricing and service. Unfortunately the email address and phone number doesn't work
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Jul 15, 2023
 Verified review
Item was delivered as ordered. Could have had more complete details of delivery team.
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Jul 14, 2023
 Verified review

Irish customer service contacts are not available...

The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Jul 11, 2023
 Verified review

Good service and fast delivery

Good service. Didn't receive the order confirmation email, or the tracking email, but delivery was very prompt, and the support team sent on the missing info at the earliest opportunity.
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Jul 7, 2023
 Verified review
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Jul 1, 2023
 Verified review
good delivery. Difficult to track order and contact Photospecialist. That said all worked out ok
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Jun 24, 2023
 Verified review
In general a good service.
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Answer by Photospecialist.ie
Jun 26, 2023
Thank you verry much.
Jun 10, 2023
 Verified review
Long delivery time
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May 26, 2023
 Verified review
Great prices and reliable service - areas for improvement are: better communication on shipping updates and shipping speed.
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Answer by Photospecialist.ie
May 27, 2023
Thanks for the feedback, we are working hard on this!
May 5, 2023
 Verified review
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May 3, 2023
 Verified review
Good delivery and information
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Answer by Photospecialist.ie
May 6, 2023
Thank you so much! Hope to see you soon again.