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Reviews for Photospecialist.ie
Top positive review
Photospecialist.ie customer
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Jul 14, 2023
Verified review
The only big problem with the shop is the Irish site is not up to date. The customer service is not available on the contact number and the email address also doesn't work. I had to do a serious investigation to find a proper customer service contact for them, eventually, the info@photospecialist.co.uk email address worked and I got a decent response from their customer service and the item arrived in time in perfect condition.
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Top negative review
Photospecialist.ie customer
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Nov 25, 2022
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ordered 5 items and was sent 1 single tracking number. All supposedly packed together according to the emailed packing slip. 1 item arrived, 2 days after scheduled date, in its retail box no outer packaging just a label stuck on. boxed arrived damaged, looks like it was dropped as side ripped and crushed. No Irish power lead, only an eu one, so cannot check if item damaged. customer service contacted and no apology and blamed shipping company, while they tried they did not make any attempt to ease my frustration, offer compensation or a replacement. Not good enough.
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Reviews for Photospecialist.ie
Photospecialist.ie customer
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Apr 13, 2023
Verified review
One thing: Probably shouldn’t send 2 pin plugs products to a country that uses 3 pin plugs
Answer by Photospecialist.ie
Apr 14, 2023
It is indeed true that we send a plug with 2 pins, that's because we ship from the Netherlands. You should have received an adapter so that you can still use the plug. If not, please let me know. You may then contact us.
Reviews@kamera-express.nl.
Photospecialist.ie customer
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Apr 10, 2023
Verified review
Delivery was good but could be quicker
Answer by Photospecialist.ie
Apr 10, 2023
Sorry, we ship from the Netherlands, I fully understand that you would prefer the items to be delivered faster.
I hope you enjoy your order
Photospecialist.ie customer
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Apr 5, 2023
Verified review
Feedback
Positives: Good choice of products and speedy dispatch.
Negatives: it is not possible to edit your address and the postcode finder that you use for Ireland is not that accurate. My items are always delayed as they go to the wrong address first (you use the Irish Postal service for delivery and they don't use the postcode for delivery)
Answer by Photospecialist.ie
Apr 7, 2023
I am glad to hear that you are satisfied with the product and delivery.
Although it seems that the address goes wrong every time. I will send you an email, so we can try to sort this out, so you will not have this again.
JW
John W.
Dublin
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Mar 28, 2023
Verified review
Wide range of products and great service
A wide range of products with decent prices, fast dispatch and really good customer service when required.
Answer by Photospecialist.ie
Mar 28, 2023
We're happy to read that you're satisfied!
Photospecialist.ie customer
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Mar 25, 2023
Verified review
I had a good experience with site, the item was delivered close to the time estimated. The only problem was the format of my address ie "22 muddy road, was written as "muddy road 22" on the parcel. Perhaps the post code saved the day. I would use this site again.
Answer by Photospecialist.ie
Mar 28, 2023
Thank you for the feedback, we will forward it internally. We're happy that the package got delivered anyhow!
Photospecialist.ie customer
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Mar 20, 2023
Verified review
Good price. Bit expensive the shipping
Answer by Photospecialist.ie
Mar 20, 2023
Shipping costs are a little higher because we're based in the Netherlands, but we're happy the price was still good for you.
Photospecialist.ie customer
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Mar 14, 2023
Verified review
Photospecialist.ie customer
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Mar 7, 2023
Verified review
Found the service very good
Answer by Photospecialist.ie
Mar 8, 2023
We're happy about that!
Photospecialist.ie customer
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Feb 28, 2023
Verified review
Photospecialist.ie customer
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Feb 26, 2023
Verified review
Photospecialist.ie customer
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Feb 18, 2023
Verified review
Photospecialist.ie customer
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Feb 13, 2023
Verified review
Photospecialist.ie customer
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Feb 7, 2023
Verified review
Photospecialist.ie customer
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Feb 2, 2023
Verified review
There is a subtle bug on your website. When you browse items and have several filters to narrow the search active then sometimes the paging links at the bottom disappear, event though there is more than one page of results.
This occurs erratically, it seems.
Answer by Photospecialist.ie
Feb 3, 2023
Thank you for sharing that with us. We will look into it. Hopefully you had no problem with placing your order!
Photospecialist.ie customer
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Jan 30, 2023
Verified review
Photospecialist.ie customer
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Jan 28, 2023
Verified review
I can recommend this shop, very good customer service. They have responded wry quick. My order was dispatched a week later after purchase but wasn’t any issue.
Answer by Photospecialist.ie
Jan 29, 2023
Thanks for recommending us. We appreciate it!
Photospecialist.ie customer
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Jan 27, 2023
Verified review
Photospecialist.ie customer
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Jan 26, 2023
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Photospecialist.ie customer
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Jan 24, 2023
Verified review
Good selection
Quick service
Answer by Photospecialist.ie
Jan 25, 2023
Thank you!
Photospecialist.ie customer
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Jan 19, 2023
Verified review
My order was communicated effectively and delivered timely
Answer by Photospecialist.ie
Jan 19, 2023
Good to read this. We sure hope you enjoy it!