Photospecialist.ie- Logo - reviews

Photospecialist.ie
Reviews:

268 reviews in the last 12 months691 total reviews  

4.56
Excellent

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Most relevant positive review

Dec 12, 2023
 Verified review
I purchased the Epson EcoTank ET8550 printer on October 28, 2023, and I would like to share my experience with this purchase. Firstly, regarding the printer itself, I am extremely satisfied. The print quality, especially for photos, exceeded my expectations – the colors are vibrant, and the details are sharp. The automatic double-sided printing feature is an additional benefit that greatly facilitates work. The printer perfectly fits my needs, both for home use and for small office tasks. However, I must mention an aspect that was a source of stress. Namely, the order fulfillment time. I expected the delivery to take up to 4 business days, but on the fifth business day, not having received the printer yet, I contacted the store. The response came from an Irish customer service address, informing me that a reply might take up to 3 business days. This caused me concerns about whether I would receive the printer before the holidays. Eventually, the printer arrived on December 11, 2023. In summary, despite some issues with the delivery time, I am very satisfied with the purchase. The Epson EcoTank ET8550 meets all my expectations in terms of quality and functionality. I would recommend it to others, but I would also advise the store to work on improving communication and predictability of delivery times.

Most relevant negative review

Dec 7, 2023
 Verified review
- the item I ordered was never delivered because it went missing apparently - I had to chase your reps for updates as I had no idea where the parcel was after 7 days - I had to follow up after reaching out first for a second update. All in all very very disappointing experience, never to order anything from you
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Reviews for Photospecialist.ie

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Aug 18, 2023
 Verified review
Items arrived in perfect condition. I was supposed to receive a confirmation but got none. Would have felt more comfortable had I received one, especially as it's stated on the site when you place the order. Prices were more competitive than any other website and overall, would be happy to shop here again.
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Feb 12, 2024
 Verified review
Overall great experiences with them, and I’ve bought quite a few items from them. I do wish they had sent Irish, (three pin/UK), adaptors with my last purchase, as I know have to go out and buy them, but other than that, fast delivery, great communication, a positive experience.
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Answer by Photospecialist.ie
Feb 12, 2024
Glad to hear that you're having a good experience with us! Sorry to read that you didn't recieve a UK adaptor, I will make sure that one gets send to you ASAP!
Aug 6, 2023
 Verified review
Delivered when they said they would. Support response is quick. Need to change your address system as Leixlip in Kildare Ireland defaults to Naas which is a completely different place. I was reluctant to order 3 cameras because of this error in your address system. Thanks
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Aug 10, 2023
 Verified review
I have purchased a number of products over the months with a varied price range from €0s to €000s. Every item was competitively priced, excellent value and best quality, delivered at reasonable cost and speed. A perfect site for this photographer.
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Mar 3, 2024
 Verified review

Fantastic service

I ordered product online. I was given priority delivery and received the first part of the order on the date advised. I submitted one delivery query which was answered promptly. Product was packed securely and arrived as described.
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Answer by Photospecialist.ie
Mar 4, 2024
Thanks for the lovely review, enjoy your order.
Oct 1, 2023
 Verified review
They gave an excellent service. Delivery was incredibly fast and the lens was well packed and arrived safely. I was very happy with their service and will be using them again for other items of photographic equipment.
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Answer by Photospecialist.ie
Oct 2, 2023
Thank you so much! I am happy to read that we could help you, you can always contact us, even for advice. Hope to 'see' you again soon.
Aug 15, 2023
 Verified review
Item was perfect it was everything as stated on the website. Swift and easy service, delivery arrived on day chosen. The parcel was left on the door step though, me my wife daughter and 4 dogs all were home to.
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Sep 27, 2023
 Verified review

Amazing service!

It so happened that during shipment the transport company lost my parcel. After contacting the photospecialist, they immediately resent my order. and I received it very quickly. They are professionals.
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Answer by Photospecialist.ie
Sep 28, 2023
Thanks for your lovely review! Glad we could help you in this way.
Dec 4, 2023
 Verified review
All great, thanks! Only thing I would add is the information about delivery date wasn't clear during the ordering process. Not crucial in my case, but I expected to receive it couple of days earlier.
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Feb 17, 2024
 Verified review
Great service and prompt delivery. Communication's could be improved. I purchased an item two weeks ago on special order but I haven’t received any update. I will have to cancel the order.
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Answer by Photospecialist.ie
Feb 19, 2024
I am so sorry to read this. Thank you for taking the time to let us know, so we can improve our services.
Sep 25, 2023
 Verified review
Have ordered from them before and satisfied and am waiting on order to arrive now but no tracking on due time,only flaw i found with this shop.Would be nice to know arrival time.
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Answer by Photospecialist.ie
Sep 25, 2023
Thank you for your compliment! Of course, I understand and will send you an email about this.
Jul 29, 2023
 Verified review
Item received was perfectly packaged and in great working order, delivered on actual specified date, very smooth transaction, happy days. Would purchase again from this company.
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Feb 27, 2024
 Verified review
A brilliant service, had a wedding album & calendars made for Christmas, very happy with both, quality was excellent & all arrived in the post at time promised.
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Answer by Photospecialist.ie
Feb 28, 2024
I am so happy to read this. Thank you.
Dec 28, 2023
 Verified review
Ordered an item and had it delivered very fast, package came in perfect condition and I was so happy with my item, I would recommend and shop from them again
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Answer by Photospecialist.ie
Dec 28, 2023
How nice to read! Thank you so much for the lovely review! I hope you enjoy your order.
Feb 26, 2024
 Verified review
The shop itself is great but Manfrotto leveling plate 338 I bought there is terrible. The leveling knobs are very hard to turn. Big disappointment.
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Answer by Photospecialist.ie
Feb 26, 2024
Thank you for the review. I am so sorry to read this and I will contact you to see how I can assist with this.
Nov 9, 2023
 Verified review
I have shopped with yourselves photospecialist a few times now and have always been happy with the quality of your products. Thank you.
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Answer by Photospecialist.ie
Nov 10, 2023
Thank you so much for your trust. I am happy to read that you came back.
Nov 6, 2023
 Verified review

Excellent seller

Good website, easy to find products and order. The delivery was quick and the items were well packaged. I'm happy to recommend this seller.
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Answer by Photospecialist.ie
Nov 6, 2023
Thank you so much! I am happy to read that you are satisfied with us.
Oct 26, 2023
 Verified review

Great product selection, fantastic support

They have a vast selection of products at very keen prices They offer great pre sales and after sales support Items ship relatively quickly
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Jan 29, 2024
 Verified review
the best customer service ever. Fast shipping and good prices. Highly recomened. My review is based on over 20 orders in the last 2 years!
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Answer by Photospecialist.ie
Jan 30, 2024
Thank you verry much!
Oct 26, 2023
 Verified review
Product arrived quickly. I did experience an issue with the website but customer services were responsive and resolved the issue quickly.
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