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Photospecialist.ieReviews

: 2,499Good

4.19

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with Buyer Protection

certified since: 4/11/2018
updated on: 7/5/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 4/11/2018
updated on: 7/5/2022
Photospecialist.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Photospecialist.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Photospecialist.ie

373 verified reviews in the last 12 months

2,499 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
The Webpage/prices/stock/selection of products was fantastic! Processing my order was great and fast. Unfortunately the order was shipped via UPS who are completely useless compared to other courier services. I spent the entire day waiting for my delivery where I left my job and took time off and stayed at home when it was "out for delivery" only for it to suddenly have an issue and revert to on "on the way" then status changed to needing to verify address, then status changed to "were trying to get the security access our driver needs for this delivery" UPS have my address, they have my eircode/zip code, they have my phone number and they cant deliver a camera lens to my house? Still have not received my delivery. Would love if customers had an alternative choice to get a standard delivery that was NOT UPS. I've had issues with UPS several times in the past, I've never had any issues with Fastways/DHL or other providers.
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the most relevant critical review


2 months ago
I ordered two camera batteries last week, It was supposed to be delivered this Monday but it wasn't. I have been trying to contact their customer service team, which seems to not exist. No one answers, replies the chat doesn't work. I still don't know if and when my order will be delivered..when logged in to the site I found out that my order hasn't been sent from the 2nd sender, it has to go from there to the 3rd sender and then to me.....something smells very fishy .there is no tracking info provided, in fact no information was provided regarding my order. I am still left in the dark here...wondering if I will get my order in time...this is the worst experience I have ever had... All you creative people out there if you need more stress in your life then go ahead order from here...if not... pay the extra 20 euro and get it from amazon at least then you know it will be delivered.
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Reviews for Photospecialist.ie

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(267)
(35)
 Verified review
1 month ago
Very good company to deal with. A little more care on behalf of the customer in relation to items related to main purchase in order. For example, the plug on power cord was two pins instead of the three pin version for Ireland. Also, I should have realised the bag for the camcorder was too small, however it was the correct size for another camera I have. Overall, very pleased with this company.
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 Verified review
7 days ago
Price point was very good but the communication after purchase is terrible. You spend a lot of money and you think the goods will arrive in 5 days. Your left waiting until it arrives at least 10 days from purchase. This need to improve.
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Answer by Photospecialist.ie
4 days ago
Thank you for your feedback, and we're sorry to read that it took longer to deliver the goods. We hope you still enjoy your order.
 Verified review
1 month ago
The price was fair, delivery fast, and the goods were original. This shop is based in NL but was able to deliver within a week. I am happy with the service and will not hesitate to come back next time.
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 Verified review
1 month ago
Ordered second time, everything as promised. Got delivered in Ireland in a week. That's my favourite shop from now on.
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 Verified review
1 month ago
Brilliant and very easy to find what I was looking for. Extremely helpful and knowledgeable staff.
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 Verified review
1 month ago
The item I ordered arrived in good time and perfect condition!
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 Verified review
1 month ago
Huge variety of products. Shipped very quickly.
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 Verified review
1 month ago
Excellent shop, spotless service.
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 Verified review
1 month ago
I love this shop
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 Verified review
19 days ago
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 Verified review
1 month ago
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 Verified review
1 month ago
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 Verified review
2 months ago
Ordered a few items including a DSLR and two lenses. Part of the appeal, decent prices, extended 5 year warranty on cameras/lenses. My experience has been quite good, items were delivered around the 4 days mark. A few points to note though, I didn't get a tracking number, I did get invoice and shipping note in pdf form. The site is laid out fine, however the customer service part could be better. Live chat doesn't seem to be working, email enquiries not very fast to get back. Items arrived well packaged, with 0 problems. Camera didn't have an English manual, or power lead. Just the Euro one - not a huge issue to me. Quite a good experience, yet a few things where I think they could make the experience better for the customer. I would use the company again
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 Verified review
1 month ago
Prices and assortment are very good. Got my order within a week. But customer service...hmmm there is no something like that. Didn't get an email with tracking number and try to contact the shop by phone. Good luck everyone. Probably easier to win euromillion jackpot.
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Answer by Photospecialist.ie
1 month ago
We're sorry that you weren't able to reach us. Unfortunately, we are currently short of staff. We are working hard to get this back in order. Sorry that you did not receive the track and trace. Luckily, everything else is to your satisfaction!
 Verified review
2 months ago
12378316 DJI OM 5 Sunset White My first Gimble. I am amazed at its quality-- and electronics and robotics. Very easy to setup and use. plenty of tips & operational info on youtube. My phone is Android, so I dont get the full benefits. i-Phone is needed.
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 Verified review
2 months ago
Photospecialist are great, good prices and quick postage, had a couple of issues with UPS delivering the product so they mad need to add a comment section next the address where details can be added to help with delivery.
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Answer by Photospecialist.ie
1 month ago
Thank you for the tip, we will forward it to our website developers. Glad that the rest is to your liking!
 Verified review
1 month ago
Grate Prices, parcels arived in one week to Ireland, no tracking number in first order, I was waiting two days for responce from custumer service but parcel arived in time.
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 Verified review
1 month ago
Very good communication from placing the order till the moment it is delivered. And of course the product received is brand new and accurately matches the description.
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Answer by Photospecialist.ie
1 month ago
We're happy to read that. Enjoy your product!
 Verified review
1 month ago
This was my second purchase from Photospecialist and both orders were perfect. Could not be better. Decent delivery time and products up to merchantable quality.
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Answer by Photospecialist.ie
1 month ago
Very happy to read this!
 Verified review
1 month ago
Very informative and helpful once I contacted them. One minor issue is original product ordered was out of stock and I wasn’t informed until I contacted them.
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