Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
May 28, 2023
Verified review
Second chance thai constellation
Ordered 3 top cuttings plants, (3leaves) with minor aesthetic damage, currently each plant is pushing out a new leaf, the baby leaf that hardened a bit has amazing sectorial variegation, the other two are still in unfurling process, all together in one planter with 800 gr of warm castings 3 sustee humidity meter stick! Once the three leave are ready and hard i will shop off three leaves showing aesthetic damage !
Result: huge thai with second and third fenestrations, 12 leaves, 3 growth points as they are three of them top cutting! For 165 euros sent home. That is “beyond”good deal, usually you get a baby thai 3 micro leaves for 100 euros / market price!
If you lucky you get to check the sales on time as they are sold out in matter of hours, so you should check the emails you dont know what surprise you might find with a micro price! Gd job! Oh
The communication, they way they deal with costumers and also my package never arrived home at the time and never did.
I asked a full refund and after many mails and insisting, they made the refund.
Scammers after all.
Azienda seria prodotti ottimi qualità prezzo anche poco comunicativi e spedizione un po' lenta per il resto niente da eccepire aspetto di essere spedito il secondo ordine
Report review
Mar 19, 2023
Verified review
Serious shipping issues
Took three attempts to place my order for 4 plants as the website wouldn't take my AMEX. Eventually got it placed via PayPal. $300 USD including shipping. 2 1/2 weeks after I ordered, UPS started up my sidewalk with the box. He scanned the label, then turned around and went back to his truck with the box. My plants were then sent to another city, and
UPS tells me a couple days later my package was delivered, and it was, but to someone else in another state. The detailed UPS tracking showed that seller placed a hold on the package, but seller said they didn't ask for the hold.
I filed a lost package claim and provided UPS with a copy of the original invoice, as requested, and they sent the package back to the seller.
Unfortunately, three werks passed, with no replacement plants being shipped. When I contacted the seller, he advised it would be another week and a half before my new box of plants would be sent. I'm guessing after reviewing the website it was because the plants I originally ordered were no longer available. I asked seller for a refund and it was issued immediately.
Altogether, a very frustrating experience that took seven weeks and ended with no plants, but a full refund. Still, 7 weeks of frustration without ever having a clear explanation as to what caused the problem to happen.
Report review
May 4, 2023
Verified review
Received wrong plant and incl. pest, but good service, received full refund
Although I bought a "get what you see" plant, I received another one and a second plant full of pest. After contacting the service, I got offered a discount. After I explained I wanted to send the plants back, I received a return lable and after the plants arrived I received my full refund. So no good experience regarding the plants, but good service.
Report review
Mar 18, 2023
Verified review
Better and multiple pictures of the plants would be nice. Perhaps a picture so you can deduce the size of the plant
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.