Dear E, Thank you for your feedback. We work very hard — often until morning — to provide some of the most effective food supplements available, and we are always here to help whenever there is a shipping issue. It hurts us to receive a low review when we have done our best and no mistake was made on our side. Please note that all carriers, including UPS, count transit days as business days only. They do not include weekends, as they do not operate then. This is why we clearly state on our website that Express shipping in Europe takes 1–3 business days: https://www.mcsformulas.com/en/shipping-information/. Counting from the time your order was placed: - Monday is the first business day, - Tuesday the second, - and Wednesday the third. This means your order is still within the promised delivery time frame, as today is Tuesday morning. If, however, the order does not arrive within this period, we will of course take full responsibility. We will refund your shipping costs and do everything possible to make up for any delay. Thank you for your understanding and patience. We truly value you as a customer and are always here to support you. Kind regards, The MCS Formulas Team

Thank you very much for your feedback. We would like to kindly share that our products are developed with great care, focusing on providing high-quality ingredients and generous amounts of active compounds — not on maximizing profits. If you calculate the price per milligram of active ingredient, you will often find that our products offer excellent value compared to others on the market (for example, in the case of Curcumin C3, AKBA, Honokiol, Sulforaphane, Thymoquinone, and more). Additionally, we often upgrade shipping at no extra cost to improve the customer experience. We truly appreciate your support and are grateful for the opportunity to serve customers who value both quality and service. Kind regards, The MCS Formulas Team