babycare.nl/en
Reviews:

39 reviews in the last 12 months1,535 total reviews  

4.87
Excellent

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Top positive review

Apr 4, 2024
 Verified review
Brilliant customer service! I contacted Baby Care over a faulty wheel on a buggy I had purchased from them and they were so helpful in arranging replacement wheels from the manufacturer. The responses to emails were quick and helpful. Couldn't rate more highly.

Top negative review

Jun 30, 2023
 Verified review
I waited about 7 days for it to be shipped. it took 10 days to have it in my hand.
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Reviews for babycare.nl/en

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Nov 4, 2023
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Thanks for the cool cooperation!
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Jan 22, 2024
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Fast shipping. Good product
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Sep 13, 2023
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Great and fast service
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Nov 13, 2023
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Thanks!
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Feb 2, 2024
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Jan 12, 2024
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Dec 20, 2023
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Oct 18, 2023
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Oct 13, 2023
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Oct 2, 2023
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Sep 28, 2023
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Sep 18, 2023
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Aug 15, 2023
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Aug 8, 2023
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Jul 28, 2023
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Jul 11, 2023
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Jun 30, 2023
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I waited about 7 days for it to be shipped. it took 10 days to have it in my hand.
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Answer by babycare.nl/en
Jul 4, 2023
Dear Bahri Erdogan, Thank you for sharing your feedback regarding your recent order from Babycare.nl. We sincerely apologize for the delay in shipping your 4x Doona IsoFix Base and the extended time it took for it to reach your hands. We understand that waiting for your purchase can be frustrating, and we regret any inconvenience this may have caused you. We would like to provide some clarification regarding the situation. Unfortunately, at the time of your order, the 4x Doona IsoFix Base was not available in our immediate stock. This would have been visible in the shopping cart a6t time of ordering as the stock information is visible there. We had an order underway with Doona so we shipped your order the moment we received new stock. Regrettably, it took a few days longer than expected for the new stock to arrive. We truly value your patience during this time, and we apologize for any inconvenience or frustration caused by the delay. We always strive to deliver orders promptly, and we regret that we fell short of your expectations on this occasion. If you have any further concerns or questions about your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your complete satisfaction. Once again, we apologize for the inconvenience caused by the delay, and we appreciate your understanding. Best regards, Erwin de Raad Babycare.nl