Review summary
Customers consistently praise the comfort of the shoes, highlighting features such as soft insoles, cushioning, and suitability for wide or problem feet. The high quality of materials and craftsmanship, especially the leather and overall durability, is frequently mentioned. Many customers are impressed by the attractive style, unique designs, and color options, often noting that the shoes look even better in person than online. Fit and sizing generally receive positive remarks, with most finding the shoes true to size. Fast and efficient delivery is also commonly appreciated. Customer service is often described as helpful, responsive, and efficient, particularly with returns and exchanges. Some customers note issues with fit and sizing, mentioning that shoes can run small, narrow, or wide for certain individuals. Delivery, while usually fast, sometimes suffers from delays or courier-related frustrations. Experiences with returns and exchanges are mixed, as some customers encounter confusion, delays, or language barriers. A few customers also report difficulties reaching or communicating with the support team.
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How Trusted Shops prevents fake reviewsReviewsmimao.eu/en-eu
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Verified
I love the shoes I've bought for a flat shoe. Also I can't fault the service I've received. 👍I would love to see a shoe with a nice square toe like the ones I bought but with a nice little kitten heel. All the kitten heel I see seems to have pointed toes. Hopefully we will get to see some kitten heels with a square toe in the future. Thank you so much 🙋♀️
Verified
A welcome relief to have my package forwarding service accepted.
I have had my eye on these green shoes for a very long time & I was fortunate that they were still available in my size when I got around to "trying to buy them".
I say "trying to buy them" because I read somewhere that mimao.eu/en-uk caters mostly for UK customers & some select European locations, so when I came along from Australia wanting to shop with you & needing to register a freight forwarding service, I fully expected to be blocked as I have been in the past on countless other websites. So, I will remember your website for future purchases.
Regards,
B.H.
Verified
Heb voor de eerste keer deze dat ik de schoenen Chloé heb besteld en ze zitten perfect. Hou ze voor het najaar dus inlopen zal ook wel meevallen. Hele mooie kleur zoals op de site. Ups levert in België altijd heel vlot, zelfs een dagje vroeger dan gepland maar het koerier bedrijf geeft altijd goede update en ook jullie doen dat prima. Ben heel blij met de schoenen van mimao.
Verified
I have narrow feet. So mostly all the fashion sandals are too wide.
Not the sandal from Mimas has a perfect fit.
I really like to soft sole. Not just a thick peace of leather, but a real sole, with a gel and soft layer in between.
The straps are without the annoying elastic bands, other shoe brands use for all their sandals..
The fit is perfect, and the material is really beautiful quality leather.
And the price - quality is perfect.
So I found my brand for summer shoes, who knows what winter will bring?
Verified
I loved the shoes. They were exactly the right size. The delivery was smooth. I was kept updated of when my delivery would arrive. I will definitely be ordering from here again. Thank you MiMao for making great shoes, which look good and feel comfortable, especially in smaller sizes which I find really hard to find.
Verified
Excellent shoes, but courier service not great.
Great shoes, I really love them! I would strongly encourage you to stop using UPS as your courier service. Delivery in the Netherlands has been a disaster and receiving packages through UPS is often a frustrating experience. The product is excellent, but the delivery service significantly detracts from the overall customer experience.
Verified
I am so impressed with everything about this company!🤩
The sandals, with the cork base, were incredibly comfortable from first wear, as well as stylish.
Their barefoot style lace up shoes I also incredibly comfortable and stylish.
They ship for free to the UK, which is fantastic.
They also the first return free, if we need to change the shoes,
These are both such generous policies.
The price point is also very fair for the quality.
A very happy customer in London, England, who knows the value of Spanish shoes!
Verified
Great shoes. Great service. 4 pairs purchased by me and loved them all. Unfortunately the last purchase did not fit my feet well so had to be returned. Mimao organised the return promptly with labels etc. and even listed the nearest shops that would accept the returns parcel. Very impressive service.
Verified
De schoenen zijn geweldig. Ik heb smalle voeten, hoge wreef en ook lage voorvoet (waardoor bandjes altijd te ruim zitten) maar deze pasvorm is voor mij perfect. De kleuren en keuze in hakhoogte ook heel fijn. Levering is heel netjes; met zorg verpakt. Hoop dat jullie nog lang blijven bestaan.
Verified
Excellent quality shoe as per picture and well packaged.
The shoes are beautifully wrapped/packaged and arrived when expected. They are really well made but I had to return due to the colour not quite matching the bridesmaid dress they were to go with. Received a return label quickly after requesting - returned just waiting for refund but it did say 10 days so not expected yet.
Verified
This is insane…. I bought pink shoes model 24011!
They fit perfectly! True to size!
Comfortable? Yes! I feel like a wear slippers!
Colour perfect! Actually they look much better then on pictures!
I recommend MiMao 100%! Really 5 stars!!! Thank you.
Verified
Top top sandles
These are the most comfortable high'ish shoes I've ever bought the style is Judith. They are so good I've bought 4 pairs! my daughter 1 pair and a friend has also bought some cannot recommend highly enough.
Verified
Difficult to return for larger size
The shoes are beautiful, but have come up small.
I need to exchange them, it is very difficult to return them.
You ring A number, in SPAIN – they can’t speak English, so trying to understand the email that they want you to send to is very difficult.
Unfortunately, I do not speak Spanish, I tried German and French as well and they didn’t speak those either.
I think the returns email is clients@mimaostyle.com - TBC..!!
If it is not good luck if you get the wrong size like me! I will update progress.
Be careful, because you will have to send your shoes back to SPAIN for exchange, and it is basically very difficult to find out how to do this - in a nutshell..!
Shoes come up small- be warned.
Verified
Thank you so much for the most handsome, and most comfortable shoes. It's very clear that shoes made in Spain have always been superior, which is why I'm very selective in my choices. Kind regards, Sandra
Verified
First class products and service
I am delighted with my sandals. They are beautiful, fit perfectly and very comfortable to wear. The delivery process was second to none. I was informed every step of the way and the sandals arrived even earlier than expected. First class service.
Verified
The shoes are wonderfully comfortable and of excellent quality. The range of colours and styles means you can find anything you need. The pricing is very competitive and delivery very fast and fuss-free. I can’t ask for anything else!
Verified
Fabulous shoes, the cushion insoles are very comfortable, they fit perfectly. Its difficult to get a size 2 in UK. Sorry can't think of anything you could do better.
Verified
Fabulous, stylish shoes that feel so comfortable! Excellent quality! This is my second pair of shoes and I’ll be buying more! They arrived within a few days, which is great considering they come from Spain.
Verified
My shoes are beautiful- I have been looking for shoes like these for ever- patent leather pumps that are comfortable and have an extremely comfortable insole - I’m so pleased !
Verified
Best shoes
This is the first time in my live, that I bought high heels sandals. The quality of the shoes is outstanding and they are comfortable and look great. The prices are fair. So I think, I will soon buy me another pair of your wonderful shoes.