Review summary
Customers frequently praise the comfort of the shoes, highlighting cushioned insoles, soft materials, and suitability for long-term wear. The majority are also impressed with the high quality, craftsmanship, and durability of the shoes. Fast and reliable delivery is commonly noted, with most orders arriving quickly and customers being kept informed throughout the process. Many customers appreciate the stylish designs, wide range of options, and the shoes' visual appeal. Customer service is generally described as responsive and helpful, particularly regarding returns and exchanges. Accurate sizing and a good range of fits are also appreciated by many. Some customers experience issues with shoe sizing and fit, especially for specific foot types, such as those needing wider or narrower options or half sizes. Occasional delivery delays are reported. There are a few complaints about customer service communication and difficulty reaching support. Experiences with returns and exchanges are mixed, with some finding the process challenging due to unclear instructions or short return windows.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsmimao.eu/en-eu
(40)
(5)
(19)
(53)
(434)
Verified
I have narrow feet. So mostly all the fashion sandals are too wide.
Not the sandal from Mimas has a perfect fit.
I really like to soft sole. Not just a thick peace of leather, but a real sole, with a gel and soft layer in between.
The straps are without the annoying elastic bands, other shoe brands use for all their sandals..
The fit is perfect, and the material is really beautiful quality leather.
And the price - quality is perfect.
So I found my brand for summer shoes, who knows what winter will bring?
Verified
I am so impressed with everything about this company!🤩
The sandals, with the cork base, were incredibly comfortable from first wear, as well as stylish.
Their barefoot style lace up shoes I also incredibly comfortable and stylish.
They ship for free to the UK, which is fantastic.
They also the first return free, if we need to change the shoes,
These are both such generous policies.
The price point is also very fair for the quality.
A very happy customer in London, England, who knows the value of Spanish shoes!
Verified
De schoenen zijn geweldig. Ik heb smalle voeten, hoge wreef en ook lage voorvoet (waardoor bandjes altijd te ruim zitten) maar deze pasvorm is voor mij perfect. De kleuren en keuze in hakhoogte ook heel fijn. Levering is heel netjes; met zorg verpakt. Hoop dat jullie nog lang blijven bestaan.
Verified
Excellent quality shoe as per picture and well packaged.
The shoes are beautifully wrapped/packaged and arrived when expected. They are really well made but I had to return due to the colour not quite matching the bridesmaid dress they were to go with. Received a return label quickly after requesting - returned just waiting for refund but it did say 10 days so not expected yet.
Verified
This is insane…. I bought pink shoes model 24011!
They fit perfectly! True to size!
Comfortable? Yes! I feel like a wear slippers!
Colour perfect! Actually they look much better then on pictures!
I recommend MiMao 100%! Really 5 stars!!! Thank you.
Verified
Difficult to return for larger size
The shoes are beautiful, but have come up small.
I need to exchange them, it is very difficult to return them.
You ring A number, in SPAIN – they can’t speak English, so trying to understand the email that they want you to send to is very difficult.
Unfortunately, I do not speak Spanish, I tried German and French as well and they didn’t speak those either.
I think the returns email is clients@mimaostyle.com - TBC..!!
If it is not good luck if you get the wrong size like me! I will update progress.
Be careful, because you will have to send your shoes back to SPAIN for exchange, and it is basically very difficult to find out how to do this - in a nutshell..!
Shoes come up small- be warned.
Verified
First class products and service
I am delighted with my sandals. They are beautiful, fit perfectly and very comfortable to wear. The delivery process was second to none. I was informed every step of the way and the sandals arrived even earlier than expected. First class service.
Verified
The shoes are wonderfully comfortable and of excellent quality. The range of colours and styles means you can find anything you need. The pricing is very competitive and delivery very fast and fuss-free. I can’t ask for anything else!
Verified
Fabulous, stylish shoes that feel so comfortable! Excellent quality! This is my second pair of shoes and I’ll be buying more! They arrived within a few days, which is great considering they come from Spain.
Verified
Best shoes
This is the first time in my live, that I bought high heels sandals. The quality of the shoes is outstanding and they are comfortable and look great. The prices are fair. So I think, I will soon buy me another pair of your wonderful shoes.
Verified
Great customer service !
Great customer service for return & exchange, the employee could speak different language and help me through the paperwork for exchanging the shoe to another model and return the other model.
Was very nice to actually have a human being on the phone.
Shoes are very nice and so is customer service, I will recommend the brand to my friends !
Verified
Great experience!
Straightforward and hassle free from start to finish. The website was easy to use, communication and order status updates throughout, my order arrived on time. Excellent quality products, happy to recommend.
Verified
Service was quick and I was continually kept updated on the whereabouts of my parcel.The shoes are beautiful ,soft leather but ado not have adjustable strap and are a little too loose around my ankle ,so sadly I need to return them but will be ordering a second pair which are a different style.
Verified
Beautiful natural crafted shoes
Everything was excellent, the clear and accurate website,
the fast delivery, and above all the beautiful, comfortable shoes crafted from natural materials. Keep up the good work! Highly recommended.
Verified
Beautiful suede pink shoes , lovely design , I needed some extra height for the dress that I am wearing for my daughter’s wedding and they are very comfortable.
I was informed of the delivery date when I ordered and knew it would take 9-10 days as coming from Spain. Thank you Mimao
Verified
Very efficient service, kept me informed about delivery date. My shoes arrived a day earlier than I first thought. The shoes are a fantastic colour, emerald green, mid heel, very comfortable and true to size. I wanted them for a wedding and they are perfect.
Verified
True to size. Elegant. Better than expected.
True to size. Elegant. Soft comfy shoe. Perfect heel height for me. When shoes arrived I found them much better than expected!!! Swift transport from Spain to UK. Good communication. Only thing better would be more photos on the site or a video of them being worn /used. The shoes are prettier than shown on the site.
Verified
Beautiful shoes more than I had expected. I am a size 5 and they fit perfectly. I have broad feet and I feel they fit perfectly. The insoles are beautifully soft
Verified
excellent shoes, very comfortable, this is the second pair of Barefoot ballerinas that I buy and they are excellent value for money. The purchasing experience is very fluid and the delivery very prompt.
Verified
The order went well however I know my shoes are somewhere in the uk just not with me!!
The problem is with the courier.