Review summary
Customers consistently praise the comfort of the shoes, often highlighting their ability to wear them all day without discomfort. The high quality and craftsmanship of the shoes are also frequently mentioned, with many describing them as beautiful, well-made, and durable. Fast and efficient delivery is appreciated, with prompt shipping and timely updates noted by many. The attractive designs, wide variety of colors, and elegant appearance make the shoes popular for special occasions. Customer service is generally viewed as responsive and helpful regarding returns, exchanges, and communication. Some customers report issues with sizing, with a notable minority experiencing shoes that are either too small, too large, or inconsistent between styles. Additionally, the returns and exchange process receives mixed feedback—while some find it efficient and helpful, others struggle with language barriers, unclear instructions, or restrictive return windows.
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How Trusted Shops prevents fake reviewsReviewsmimao.eu/en-eu
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Verified
I am so impressed with everything about this company!🤩
The sandals, with the cork base, were incredibly comfortable from first wear, as well as stylish.
Their barefoot style lace up shoes I also incredibly comfortable and stylish.
They ship for free to the UK, which is fantastic.
They also the first return free, if we need to change the shoes,
These are both such generous policies.
The price point is also very fair for the quality.
A very happy customer in London, England, who knows the value of Spanish shoes!
Verified
Excellent quality shoe as per picture and well packaged.
The shoes are beautifully wrapped/packaged and arrived when expected. They are really well made but I had to return due to the colour not quite matching the bridesmaid dress they were to go with. Received a return label quickly after requesting - returned just waiting for refund but it did say 10 days so not expected yet.
Verified
Difficult to return for larger size
The shoes are beautiful, but have come up small.
I need to exchange them, it is very difficult to return them.
You ring A number, in SPAIN – they can’t speak English, so trying to understand the email that they want you to send to is very difficult.
Unfortunately, I do not speak Spanish, I tried German and French as well and they didn’t speak those either.
I think the returns email is clients@mimaostyle.com - TBC..!!
If it is not good luck if you get the wrong size like me! I will update progress.
Be careful, because you will have to send your shoes back to SPAIN for exchange, and it is basically very difficult to find out how to do this - in a nutshell..!
Shoes come up small- be warned.
Verified
Great customer service !
Great customer service for return & exchange, the employee could speak different language and help me through the paperwork for exchanging the shoe to another model and return the other model.
Was very nice to actually have a human being on the phone.
Shoes are very nice and so is customer service, I will recommend the brand to my friends !
Verified
Beautiful suede pink shoes , lovely design , I needed some extra height for the dress that I am wearing for my daughter’s wedding and they are very comfortable.
I was informed of the delivery date when I ordered and knew it would take 9-10 days as coming from Spain. Thank you Mimao
Verified
Service was quick and I was continually kept updated on the whereabouts of my parcel.The shoes are beautiful ,soft leather but ado not have adjustable strap and are a little too loose around my ankle ,so sadly I need to return them but will be ordering a second pair which are a different style.
Verified
Very efficient service, kept me informed about delivery date. My shoes arrived a day earlier than I first thought. The shoes are a fantastic colour, emerald green, mid heel, very comfortable and true to size. I wanted them for a wedding and they are perfect.
Verified
True to size. Elegant. Better than expected.
True to size. Elegant. Soft comfy shoe. Perfect heel height for me. When shoes arrived I found them much better than expected!!! Swift transport from Spain to UK. Good communication. Only thing better would be more photos on the site or a video of them being worn /used. The shoes are prettier than shown on the site.
Verified
excellent shoes, very comfortable, this is the second pair of Barefoot ballerinas that I buy and they are excellent value for money. The purchasing experience is very fluid and the delivery very prompt.
Verified
Having sent 5 pairs of shoes back because of fitting issues I am so pleased with the item I bought from your company. They not only look good but they fit my wide foot perfectly. Will certainly buy from you again.
Verified
Even difficult feet get better With mimao
I have been wearing Mimao shoes for years and years, no more problems with my feet, no more calluses on the soles of my feet, I wear them all day long. My friends ask me if I wear Mimao shoes all day long... yes. Recently, I bought the slippers and I walk on clouds in my flat. I recommend Mimao to everyone; even difficult feet get better with Mimao.
Verified
Absolutely gorgeous shoes, bought for my sons wedding in the south of France, very delicate gold colour perfect hight and heel shape, bit of a platform and super compy. I couldn't be happier 💃
Verified
Red ballerina shoes not as expected.
I collected my two orders today and red ballerina shoes. The red campanilla ballerine shoes are a deep red with a bright red bow and ribbon. This combination of the two different reds is jarring, not attractive and not what I expected. I expected the bow and ribbon to match the shoes in bright red. I wish to return the red ballerine shoes. Please inform me how I do t
His as I cannot find any instructions of return address on my invoice of £138.00 Thank you
Verified
Lovely shoes for the price! Sad that what you call "navy" is a very light shade, more a "French navy". A bit misleading when you were hoping to match it up with something.
Verified
Divine!
The espadrilles are divine … fabulous design and oh so comfortable. A little more than I’d normally pay but on reflection we’ll worth it.
Prompt delivery too!
Verified
Not the best 1st experience.
After a not good experience with my first order I decided to try again. The 2nd order was good. You kept me informed and delivery was much speedier, thank you.
Verified
The quality of the shoes (leather) is excellent; delivery times are met and are even very quick.
One minor downside is that not all styles fit the same: I ordered three pairs in size 38, and one style is too big
Verified
Supersnelle levering. Mooie schoenen. Helaas voor mij te wijd. Heel jammer.
Na retour aangevraagd te hebben snel een verzendlabel gekregen. Dus het komt helemaal goed.
Verified
AMAPOLA - SCHWARZE FLACHE BALLERINAS
Versand: Blitzschnell.
Qualität:
Top-Verarbeitung, wirkt sehr hochwertig.
Tragekomfort:
Super bequem, man läuft wie auf Wolken.
Absolut empfehlenswert!
Verified
I like the shoes, exactly as pictured but delivery was much longer than that advertised.
I wanted to wear them at a wedding and shoes arrived the day before which was a panic