conrad.com
Reviews:

6,001 total reviews   287 reviews in the last 12 months

4.50

Excellent

6,001 total reviews
287 reviews in the last 12 months

5
78 %
4
9 %
3
4 %
2
3 %
1
6 %

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Review summary

Customers frequently praised the fast, prompt, and timely delivery of their orders. Many reviews highlighted clear, consistent communication and updates about orders. Customer service is widely regarded as responsive, helpful, and professional. Products are generally described as high quality, meeting expectations and being accurately described. Ordering is typically seen as smooth and easy, with a user-friendly website and payment system. A few customers experienced delivery delays or courier issues, with numerous customers expressing dissatisfaction with third-party couriers, especially UPS, citing delivery problems, lack of communication, or damaged packages. Some reviews noted lapses or lack of tracking details in communication. Additionally, a few customers encountered unhelpful or inflexible responses from customer service.

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Reviewsconrad.com

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(224)
Community member 
1 Reviews
 Verified
I ordered a product that was shown to be in stock, a small replacement battery for my dx7 synth. Since it was only a couple euros I ordered more things. Turns out the battery was no in stock and not delivered, I wasn‘t actively informed about this and only found out once I opened the package. Then UPS was horrific to work with, I took the day off when the package was supposed to arrive, was on the balcony when ups arrived and saw them walking up to the house, but they didn‘t ring (I would have heard that I‘m 99% sure) but just left a note they couldn‘t reach me. On the note it told me to register online to change the delivery, but the UPS website is a noghtmare, at first it wouldn‘t let me change the country from UK to switzerland, despite not using a vpn, profile set to switzlerand language and country settings switzerland - english. I gave up after an hour because I couldn‘t get it to work and I build fullstack web solutions for a living. So I worked from home the next day and luckily it worked then but as mentioned, the one product I was waiting for wasn‘t even in the package. Why don‘t you work with the swiss post like most other international suppliers? I think this is the last time I ordered from conrad…
Community member 
1 Reviews
 Verified

Good product and fast delivery

Very happy with product and how quickly they delivered it to Ireland,I will definitely use the company again
Community member 
1 Reviews
 Verified
Quick answer and delivery
Community member 
2 Reviews
 Verified
quick and cheap
Community member 
5 Reviews
 Verified
Conrad Production are good as always, just UPS did not delivered non of 3 parcels at home
Community member 
1 Reviews
 Verified
Это был приятный опыт работы с вами быстрая доставка без вопросов и проблем.постоянная связь в процессе.а очень доволен спасибо большое
Community member 
2 Reviews
 Verified

Belle entreprise

Du matériel électronique très spécifique, vendu par pièce. De quoi permettre les projets à dimension personnelle. Une documentation technique de chaque produit pour faire le bon choix. Une entreprise à taille humaine !
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified

The garden tool I needed

Just what I needed delivered in a reasonable time at a reasonable price and process transacted in a professional manner
Community member 
1 Reviews
 Verified
Prompt and efficient service. Product great. Thank you
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
All good
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Had the goods I wanted and these were delivered promptly and in good condition, with updates as to their progress
Community member 
8 Reviews
 Verified
Goods arrived as ordered in excellent condition. The info regarding the arrival date of the order was not correct
Community member 
1 Reviews
 Verified
Great communication and fantastic delivery service . Very prompt service keeping me updated on shipment and delivery times Excellent product Thank you
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Good selection and really fast delivery.
Community member 
1 Reviews
 Verified
Fast Delivery to CY! many thanks for excellent service A-Z.
Community member 
1 Reviews
 Verified
Ordering was easy. I had a problem with the VAT registration as an european customer that they could solve quickly. Transport was a little problematic as they used UPS that is one of the worst couriers and nearly impossible to contact . They didn't find my address and finally through Facebook I could contact them but it was a long process. So all in all Conrad was good but their transport choice not so much

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About

conrad.com

Tekkie since 1923 - Conrad is one of Europe's leading electronics mail order retailers. Conrad has become a synonym for Electronics and Technology across Europe.