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conrad.comReviews

: 4,624Good

4.33

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Oct 7, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Oct 7, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

842 verified reviews in the last 12 months

4,624 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
10 days ago
Tracking of the order and delivery date.
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
10 days ago 
Good prices and fast delivery time.
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We are happy that we satisfied you with our prices and delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
9 days ago
Fast delivery for good materiaal.
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Answer by conrad.com
3 days ago
Good day, thank you for this great feedback! It´s great to hear that we were able to satisfy you with our delivery and products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 9, 2022
Prompt service and delivery
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 14, 2022
Good service all in all!
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! It is great to hear that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 12, 2022
Livraison rapide. Parfait
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
8 days ago
Rapidité et efficacité.
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Answer by conrad.com
3 days ago
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery. Have a nice day, Your Conrad Customer Service Team
 Verified review
Sep 20, 2022
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Answer by conrad.com
Sep 20, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 20, 2022
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Answer by conrad.com
Sep 20, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 16, 2022
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Answer by conrad.com
Sep 19, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 15, 2022
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Answer by conrad.com
Sep 19, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
2 days ago
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 Verified review
4 days ago
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
8 days ago
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
10 days ago
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
10 days ago
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
11 days ago
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Answer by conrad.com
3 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 23, 2022
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Answer by conrad.com
12 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 23, 2022
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Answer by conrad.com
12 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 21, 2022
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Answer by conrad.com
12 days ago
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team