conrad.comReviews

Have not received any reply to my message

-Damaged package. -Missing item. -Absolutely no response from customer service. Going straight to the point: I paid for 3 items and I received only 2 in a fully damaged packages and store doesn’t respond to my emails, so what we call that? This seems to be a scam, I will escalate this case to the highest level.

I have never placed an order for this package. I have requested a quotation and there is no Purchase Order for this package. Also I have requested a quotation for a single type of Power supply and you provided a quotation for 2 and you have sent 2 items.

The items itself, is good, But u delivery is poor, u guys insert inadequate information on my shipping details. That cause delay in my delivery. Tq

Goods are so poorly packaged that the parts have been lost in transit. We ordered 22 parts and so far, we have received 2. We have emailed customer services & have received NO response.

Bad shipping package.

I didnt received the goods yet.... I was much happier with DHL.... Cheers

Slow delivery

Delivery is delayed every time.

Just got ups bill for £66.26 why? Should this be paid by you??

My Order number is 1997041523 and it should Allit 457830 "trolley box". But you shipped the wrong product (it was CPU case) to me.

I am happy with the goods. I am unhappy that on the tracking advice I was provided by UPS it was noted that I was contacted on 24th August for information when I wasn't. I was then repeatedly informed by Fuugro that the package would be delivered on 26 August (even up to 30 August I was told 26 August!). UPS held the package until 30 August before contacting me, a full week! Unhappy

The amount during the product checkout and the Final Invoice is not matching. Since the product is from another country there should not be any VAT for this product but we have charged 131 EUR for VAT. Also the product price is too costlier. Last time we have brought the same product with a price of 9-10 EUR per unit but from Conrad this is approx 20 EUR and VAT extra we have paid. Almost double.

Beste, Wij hebben nog steeds niets ontvangen. Met vriendelijke groeten Antonio Pimenta

I have not received the goods at all. How can i claim refund?

Not received goods ? Or a date when due ? Nothing at all to keep me posted

Took about 7 weeks to get the goods (arrived in badly damaged box). Two weeks until items were dispatched (about two weeks). One week after the dispatch notification from Conrad, UPS contacted me to pay the import duty which I did immediately. After that it took another 4 weeks for UPS to deliver, despite contacting them. Conrad Customer Services never replied to my email albeit receiving it.

Months of delay without any information! never again!

product was 2 months late. I followed up and were told UPS had been requesting our contact number in order to deliver and failed to do so. we had to pay an extra R2600 to get released out customs. order arrived in terrible condition. boxes ripped and heaters dented and in bad shape. we will need a full refund and you can collect your stock .

i ve paid a lot of money via your website for a smartphone case and your delivery service ask me for an additional payment equal to what i sent you! horrible