conrad.comReviews:
317 reviews in the last 12 months5,389 total reviews
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Most relevant positive review
Apr 23, 2024
Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Most relevant negative review
Apr 8, 2024
Verified review
rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Reviews for conrad.com
Oct 9, 2024
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Oct 8, 2024
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Sep 19, 2024
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Quick delivery, but i missed that I couldn't buy and get an invoice. I don´t have a company credit card so I had to use my private card when I shopped to my work.
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Sep 19, 2024
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First time client all worked well.
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Sep 18, 2024
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Sep 4, 2024
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Sep 3, 2024
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Expiry date of the product
Good morning,
In the comments when ordering, I asked for the expiry date of the product.
The received goods have a warranty until October 15, 2024.
It is too short.
If the customer does not accept the goods, I will make a return.
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Aug 8, 2024
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I like a very quick delivery.
I did try to change the delivery address but I could not.
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MU
Martin U.
Neunkirchen
Jul 27, 2024
Verified review
Musste ein paar mal nachtelefonieren,Lieferung war geteilt...
ansonsten,alles in ordnung
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Aug 9, 2024
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Aug 9, 2024
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Aug 8, 2024
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Jul 26, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 17, 2024
Verified review
Thanks for the feedback.
Actually all the products are excellent but I have had problems with the shipping to my country. First because they send the order in parts and that generates additional costs when I pick up the packages at UPS, that is exactly what happened with my last order and due to UPS errors I had to pay an additional 100 dollars that I had initially considered, apart from the fact that a tool box came damaged because the grouping in boxes does not have plastic or any material that protects the products.
Thank´s Edwin
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Jul 12, 2024
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Speed of delivery
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you very much for your positive feedback.
Jul 22, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you for your positive feedback.
Jul 15, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you very much for your positive feedback.
Jul 5, 2024
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Answer by conrad.com
Sep 19, 2024
Dear Customer,
thank you very much for your positive feedback.
Apr 23, 2024
Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Answer by conrad.com
Jun 26, 2024
Dear Customer,
thank you very much for your positive feedback.
Nov 30, 2023
Verified review
Very well explained the detail on the product bought.
The information for shipping was also good.
A bit more information on the actual options.
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Answer by conrad.com
Dec 7, 2023
Dear Customer,
thank you very much for your positive feedback.