conrad.com- Logo - reviews

conrad.com
Reviews:

320 reviews in the last 12 months5,295 total reviews  

4.48
Good

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Most relevant negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for conrad.com

 Sort by  
Relevance
(31)
(15)
Reset
Sep 11, 2023
 Verified review
Initially, I was not able to order the item. On the 3rd try, it was successful and it went smoothly. The item was delivered on time.
Report review
Oct 20, 2023
 Verified review
You could tell your British customers that it comes with a two prong plug. Which doesn't fit a standard plug outlet.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, We are a German company. We therefore supply all items with an EU plug. Please contact us if you need help finding an adapter.
Mar 4, 2024
 Verified review
Order on 9/02/2024, lost by UPS, and then free replacement delivery ok ! Received 04/03/2024
Report review
Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Nov 28, 2023
 Verified review

yes the site delivery date information…

yes, the site delivery date information needs to a bit accurate than this operation!
Report review
Feb 16, 2024
 Verified review
box came in damaged and open but luckily non of the content was missing
Report review
Answer by conrad.com
Feb 25, 2024
Dear Customer, I apologise for the circumstances which were apparently caused during transport. Please contact our customer service to solve the problem.
Nov 15, 2023
 Verified review
Small item in a big box with product open and lid open?
Report review
Answer by conrad.com
Nov 16, 2023
Dear Customer, please contact sales@conrad.com with your customer number and order number to discuss the transport damage.
Feb 23, 2024
 Verified review
Received printer but none UK plug so can't use it 😢
Report review
Answer by conrad.com
Feb 25, 2024
Dear Customer, all our products are EU plug. Please contact the customer service to initiate a returns process.
EB
emile b.
luxembourg
Aug 2, 2023
 Verified review
deliver all items together if delivery is very close
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback.
Jul 17, 2023
 Verified review
Pathetic delivery service. Expensive produc9.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your feedback.
Nov 27, 2023
 Verified review
Good price and good shipping management.
Report review
Answer by conrad.com
Nov 27, 2023
Dear Customer, thank you very much for your positive feedback.
Aug 11, 2023
 Verified review
Quick delivery.
Report review
Answer by conrad.com
Nov 11, 2023
Dear Customer, thank you for your positive feedback. Please let us know how we can improve our service and reach all stars
Jan 19, 2024
 Verified review
Good service
Report review
Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Dec 19, 2023
 Verified review
das ist gut
Report review
Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Feb 3, 2024
 Verified review
Report review
Answer by conrad.com
Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Jan 31, 2024
 Verified review
Report review
Answer by conrad.com
Feb 25, 2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Jan 31, 2024
 Verified review
Report review
Answer by conrad.com
Feb 25, 2024
Dear Customer, thank you for your positive feedback. Please give us feedback so that we can achieve 5 stars.
Dec 29, 2023
 Verified review
Report review
Answer by conrad.com
Jan 11, 2024
Dear Customer, thank you for your positive feedback.
Nov 30, 2023
 Verified review
Report review
Answer by conrad.com
Mar 15, 2024
Dear Customer, thank you very much for the positive feedback. Please let us know how we can improve our service to get 5 stars.
Nov 23, 2023
 Verified review
Report review
Answer by conrad.com
Nov 27, 2023
Dear Customer, thank you very much for your positive feedback.
Sep 20, 2023
 Verified review
Report review