conrad.com

Reviews:

UPS is not my favourite. There are always problems with their deliveries. I was home the whole day. They do not tell, when they are coming. This time they say that nobody was at home. They did not even know the door code, so they have not been behind my door. Why cannot they send a message when they are coming and ask if they do not find the correct door. UPS net page promises, that one could change the address and redirect the package to another address, but the page assumes that you are in USA! I am satisfied with the content of the package only the delivery was a problem.

Item itself is as described. Absolutely happy with that. The problem was with delivery! I was in the process of emailing you regarding no sign of package when my neighbor informed me that she had found a parcel with my name and address on it in her garden shed!! Surely any delivery driver should have left a note in my mailbox to say where they had left item? Very disappointed in this as I have no idea how long it would have been left there. This would make me think twice now about ordering from you again. regards J. Highlands

More than happy with the service, I'm more disappointed in the courier as I really believe the delays are the fault of UPS, especially around here. So the star off is for using ups. As for the item, that's for a different review altogether...

Conrad part of order processing and communication premium level. The thrust to UPS subcontractors was Lost. Unreliable sounding names etc.

Everything arrived as expected, there were a few delays but bottom line, it was a good customer experience

Delivered to the UK as when stated when ordered. Took about a week. Only issues were with UPS where I couldn't arrange delivery to be changed to the following day via their website. Delivered two days later. Be careful as got a delivery invoice from UPS.

The good was conform to the description. But UPS delivery wasn't very good : the parcel was open (because of the delivery boy curiosity, I think). It is not professional

Excellent business and prompt delivery of goods bought!👌 Bonus coupons for returning customers have lots of room for improvement though!!🙄

Ordered 4 ea items have received 1 ea item. Is it not possible to send all items in “one go” as the cost of having the customs documentation/form made + handling fee is about 20 Eiuros (note that this has nothing to do with the VAT to be paid (24%)) so there is no misunderstanding regarding that. So having, low cost items sent 1 by 1 costs alot extra. If all would be sent in “one go” this additional cost is just paid ones (20 Euros). I often purchase items from other websites and they often do not have all iterms on stock, when ordered, and I then know thatI will wait for the “last” item to arrive on stock before all the items will ship. And that is okay as I will save by this way of “handling” the order. I also expect that this would save also for Conrad on the cost of handling+shipping. Just wanted to point this out. Something to consiter. BR Axel

Efficient service and comms , recommened.

Order arrived only after a few emails were sent, because the seller changed the order number in the pro-forma that did not match the initial order number, it was unclear which number to enter, and then due to mismatch they stopped processing the order. It took about 4 weeks to get my order (received 05.24, order paid 04.27).

Delivery & payment options "WORK" AS ADVERTISED. Has always worked well in the past, and still does. .. Thanx.

Please for my next orders you write on the parcel my mobile phone the courier could find me easier !

For the future please use national post service instead of UPS. I had to pay fees... Cheers

god product this time the transport worked fine. I hope that the web will work next time.

delay between delivery and announced, but ok!

Mi-a plăcut seriozitatea și promptitudinea dumneavoastră dar una dintre Organizatoare a avut crăpături iar pe mijloc a fost rupta o bucata, după cum se poate vedea din imagini. As dori sa menționez ca, cutia de carton, în care au fost impachetate organizatoarele, nu a fost deteriorata deloc.

Goods (transformers) where received in good shape in spite of very poor packaging (boxes arrived beaten). Prices where nice, as also was the tech support, that helped us nicely.