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conrad.comReviews

: 4,620Good

4.34

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certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

842 verified reviews in the last 12 months

4,620 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(38)
 Verified review
Nov 19, 2021
Hello i want to buy now "Détecteur d'occupation des voies, x4 TRAIN MODULES 26301" but conrad .fr don't show it and i suppose that my register on conrad.com is not working in other selling points best regards abel paiva
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 Verified review
Oct 18, 2021
I rated Good for the goods were delivered without the certificate of conformance. I still need a copy of this document. Can you send it to me by email at arnaud.steichen@cae-aviation.com? Many thanks for your assistance.
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 Verified review
Mar 20, 2022
An excellent experience in all respects, only my observation in the free field for the address was not enough to write the full address, which led to a delay in the shipment for a short period. Thank you so much
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 Verified review
May 10, 2022
Package was damaged on arrival but the components were ok. Initally setting up shipping to channel islands seemed diffcult, but it worked out ok in the end. Hopefully future orders will be easier.
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Answer by conrad.com
May 12, 2022
Good day, thank you for your honest feedback! We are sorry that the packaging of your order was damaged. Thankfully the product itself was unharmed. We will gladly forward your critique to our quality management team and hope to convince you of our improvements in the future. All the best, Your Conrad Customer Service Team
 Verified review
Mar 31, 2022
Fine, but I would like to have known approximate the hour of the day when the delivery would take place. So far a good product, and I will tell you in ten years time if the quality is good....
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Answer by conrad.com
Apr 22, 2022
Good day, thank you for your review. We are sorry that you were not notified about the delivery time in advance. We hope to convince you of our improvements in the future and wish you all the best. Your Conrad Customer Service Team
 Verified review
Dec 3, 2021 
The order arrived fairly quickly and the driver was extremely pleasant but the box was badly damaged and the driver was extremely apologetic luckily the wheels were OK so no problems.
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 Verified review
Jan 19, 2022
Good selection of items, shipping time was a bit slow. Items packed very poor, items were visual dagmaged during shipment. All over, not impressed by this first purchase from Conrad.
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 Verified review
Jan 18, 2022
I am very happy with your service. Received the item quickly. I am sorry to inform you that the packing was sub standard. I would love to have good quality packaging for next order.
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 Verified review
Apr 29, 2022
My shopping experience was ruined by klarna. Payment: klarna has taken a double fee. Klarna prevents communication:klarna povides login code, klarna does not accept it.
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Answer by conrad.com
May 3, 2022
Good day, thank you for your review. We apologize, that Klarna spoiled your shopping experience. Unfortunately we cannot tend to your issue on this platform, so please send us an e-mail to sales@conrad.com, so we can look into it. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Mar 1, 2022
Thank you, it was my first online purchase on your site, but I have been to your physical store many times when I am working in Austria. Best regards, Manuel
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 Verified review
Feb 25, 2022
The invoice I received is without VAT which is correct. My business credit card is charged with VAT. This doesn't make business buys attractive.
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 Verified review
Nov 2, 2021
products and deliverece from Germany is OK, UPS is a lousy transporter in PT. Please next time use another transporter , DHL ?
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 Verified review
Dec 19, 2021
As of now, I received only the USB part of my order. I will change my rating when the whole purchased package arrives.
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 Verified review
Mar 17, 2022
You had the parts I needed and I like that I get to order online. And when I had a question it was answered by email.
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 Verified review
Jan 17, 2022
Delivery failed over the weekend and the delivery company lied about the reason - nobody home. We were home all day.
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Answer by conrad.com
Jan 20, 2022
Dear customer, Thank you for your feedback. Our service team is always motivated to help our customers and we regret that our transport service provider could not satisfy you in this case. We are constantly working to further improve the quality of our services. We are therefore very grateful when our customers take the time to provide constructive feedback.
 Verified review
Oct 26, 2021 
WHERE IS THE REST OF MY ORRDER ? item : Wera Zyklop Metal 8003 A 05004003001 when placed order it was in stock.
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 Verified review
Jan 13, 2022
If I receive the material waiting for delivery, I grant you five out of five. Conrad is a reliable supplier.
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 Verified review
Jan 2, 2022
The repeater is good, but there the power adapter has an European plug only, so not compatible to Australia
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 Verified review
Apr 19, 2022
5* excellent service and delivery. Thank you.
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Answer by conrad.com
Apr 22, 2022
Good day, thank you very much for your positive review. We are happy to hear that we were able to satisfy you with our delivery and hope to welcome you back soon. Your Conrad Customer Service Team
 Verified review
Oct 8, 2021
the packaging was partly ripped open and wet when it arrived. fortunately the goods inside were ok.
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