conrad.com- Logo - reviews

conrad.comReviews

: 4,620Good

4.34

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Oct 4, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

842 verified reviews in the last 12 months

4,620 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
Report review

Show all positive reviews

the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
Report review

Show all critical reviews

Reviews for conrad.com

Filter 
 Sort by Relevance 
(80)
(38)
 Verified review
Mar 15, 2022
The box arrived torn and repaired by someone.
Report review
 Verified review
Dec 23, 2021
The delivery came earlier. Very impressive.
Report review
 Verified review
Feb 3, 2022
Good products, communication is average !
Report review
 Verified review
Feb 15, 2022 
As always; Prompt delivery of goods
Report review
 Verified review
Oct 7, 2021
I am so satisfied with my package
Report review
 Verified review
Oct 20, 2021 
Good product Ups deliver poor of
Report review
 Verified review
Apr 12, 2022 
Frais d'expédition trop chères!
Report review
Answer by conrad.com
Apr 22, 2022
Good day, thank you for your feedback! We are sorry to hear that you are not happy with the price of our shipping fees and hope to convince you of our improvements in the future. Your Conrad Customer Service Team
 Verified review
Feb 24, 2022
Big box for small part 😁
Report review
 Verified review
Oct 24, 2021 
very good experience
Report review
 Verified review
Jan 20, 2022
Geen opmerkingen
Report review
 Verified review
Mar 3, 2022
Fast and simple
Report review
 Verified review
Feb 11, 2022
perfect
Report review
 Verified review
May 25, 2022
Report review
Answer by conrad.com
May 27, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
May 24, 2022
Report review
Answer by conrad.com
May 24, 2022
Good day, thank you for taking the time to review us. Your Conrad Customer Service Team
 Verified review
May 16, 2022
Report review
Answer by conrad.com
May 18, 2022
Good day, thank you for taking the time to give us this great review. We wish you all the best! Your Conrad Customer Service Team
 Verified review
May 9, 2022
Report review
Answer by conrad.com
May 10, 2022
Good day, thank you for taking the time to review us. All the best, Your Conrad Customer Service Team
 Verified review
May 4, 2022 
Report review
Answer by conrad.com
May 5, 2022
Good day, thank your for taking the time to review us! We wish you all the best! Your Conrad Customer Service Team
 Verified review
May 4, 2022
Report review
Answer by conrad.com
May 4, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Apr 29, 2022
Report review
Answer by conrad.com
May 3, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Apr 28, 2022
Report review
Answer by conrad.com
May 3, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team