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conrad.comReviews

: 4,716Good

4.30

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with Buyer Protection

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Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Dec 3, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Dec 3, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

745 verified reviews in the last 12 months

4,716 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(67)
 Verified review
2 days ago
Efficent
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 Verified review
Nov 16, 2022
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 Verified review
Nov 2, 2022
problem invoice TVA
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Answer by conrad.com
Nov 3, 2022
Good day, thank you for your review. Unfortunately we are not able to tend to this issue on this platform, so please send us an email to sales@conrad.com. Thank you in advance. Your Conrad Customer Service Team
 Verified review
Oct 18, 2022
Things can take a while to arrive, and there was a missing mantle in the delivery of a pressure lamp that I ordered.
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Answer by conrad.com
Oct 21, 2022
Good day, thank you for your feedback! We apologize that your order was incomplete. In case you still haven't received the missing item, please send us a mail to sales@conrad.com. We hope to convince you of our improvements in the near future and wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 10, 2022
Conrad did well. Unfortunately, UPS were completely incompetent, and were unable to find my address for nine days, despite repeated calls to them. In desperation, I contacted Conrad's customer service about this , and they very promptly tried to help by contacting UPS, for which I am grateful.
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for your feedback! We are glad that any occurring issues with UPS could be solved to your satisfaction. Your critique will be forwarded to our quality management team. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Oct 6, 2022
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Answer by conrad.com
Oct 11, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 29, 2022
Nice bit of apparatus and love the sound
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Answer by conrad.com
Oct 5, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with the delivered product. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 26, 2022
Passed my initial try. I still have to try it with different devices. Delivery was prompt and package excellent.
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Answer by conrad.com
Sep 26, 2022
Good day, thank you for this great feedback! We are happy that you are satisfied with our products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 21, 2022
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Answer by conrad.com
Sep 26, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 20, 2022
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Answer by conrad.com
Sep 20, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 20, 2022
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Answer by conrad.com
Sep 20, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 16, 2022
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Answer by conrad.com
Sep 19, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 15, 2022
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Answer by conrad.com
Sep 19, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 7, 2022
The parcel is delivered Probably missorted and UPS had put it in my neighbours box. Regards Petet Stillberg
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this update. We apologize that the parcel was delivered to the wrong address. This will be forwarded to our quality management team. Hopefully we will be able to convince you of our improvements soon. Your Conrad Customer Service Team
 Verified review
Aug 26, 2022
bonjour la piece est parfaite mais j ai pense que le prix de la livraison est trop chere et l emballage est surdimentioné par rapport a la piece une simple envelope aurait suffit merci
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Answer by conrad.com
Aug 31, 2022
Good day, thank you for your feedback! We apologize that the packaging of your order was too big. Your critique will be forwarded to our quality management team. We hope to convince you of our improvements in the near future and wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 23, 2022
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Answer by conrad.com
Aug 26, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 18, 2022
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Answer by conrad.com
Aug 19, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 17, 2022 
Тhere is no recipient phone number on the package label, this creates a delivery problem.
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Answer by conrad.com
Aug 19, 2022
Good day, thank you for your feedback! We apologize that there were problems concerning the delivery. Your critique will be forwarded to our quality management team. Hopefully we will be able to convince you of our improvements in the near future. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 1, 2022
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Answer by conrad.com
Aug 4, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jul 29, 2022
Avialaibilty item (AZK 35) is long time about 4 months
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Answer by conrad.com
Aug 4, 2022
Good day, thank you for your feedback! We are sorry that the delivery time for the product you are interested in is in the far future. Due to the current pandemic, longer waiting times can unfortunately occur. We hope to convince you of our improvements in the future and wish you all the best! Your Conrad Customer Service Team