lloydspharmacy.ie/

Reviews:

Dear Laura, Thank you for your feedback, and I sincerely apologise for the inconvenience you experienced with your recent order. We understand how frustrating it must have been to find out that one of the protein powders you ordered was out of stock, especially given the special offer. We strive to provide accurate stock information and ensure that our promotions run smoothly. Unfortunately, in this instance, we fell short. The demand for the protein powder exceeded our expectations, and our stock control system did not update quickly enough to reflect this. Please be assured that we are taking steps to improve our stock management to prevent situations like this in the future. Your experience is important to us, and we appreciate your understanding as we work to enhance our processes. We value your business and would like to offer you a 20% discount on your next purchase as a token of our apology. This discount code will be emailed to the email address provided while placing your order. If you have any further concerns or need assistance with anything else, please don't hesitate to reach out to our customer service team. Thank you for your understanding and continued support. Best regards, LloydsPharmacy Ireland

Dear Geraldine, Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced with the delivery time and packaging of your order. We strive to provide a seamless and satisfactory shopping experience for all our customers, and it's disheartening to hear that we fell short of meeting your expectations this time. We understand the importance of prompt delivery and secure packaging, especially for delicate items like tablets. We'll certainly review our processes to ensure that such issues are addressed promptly and effectively in the future. If there's anything else we can do to make this right or if you have any further feedback, please feel free to reach out to us. Best regards, LloydsPharmacy Ireland

Dear Cezar, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with the packaging of your order and the lack of confirmation from the courier. Ensuring that our products are properly packaged to prevent damage during transit is a top priority for us, and we're disappointed to learn that your items did not meet our usual standards in this regard. Your feedback is invaluable to us, and we'll be sure to address these issues with our packaging and delivery processes to prevent similar occurrences in the future. If there's anything we can do to make this right or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're here to help in any way we can. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Best regards, LloydsPharmacy Ireland

Dear Flaviu, Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience caused by receiving the incorrect products. We're glad to hear that our customer service team has already assisted you in resolving this issue. Ensuring you receive the correct products that meet your needs is essential to us. We appreciate your understanding and patience in this matter. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We value your feedback and the opportunity to improve our service. Thank you for choosing us, and we hope to serve you better in the future. Best regards, LloydsPharmacy Ireland

Dear Siobhan, I sincerely apologise for the delay you’ve experienced with your order. We understand how frustrating this can be and appreciate your patience. I'm pleased to inform you that your parcel is now awaiting collection at your chosen store. You should have received an email notification with the details, but if not, please check your spam or junk folder. If you need any further assistance or have any questions, feel free to contact us. We are here to help and ensure you have a smooth experience. Thank you for your understanding. Best regards, LloydsPharmacy Ireland

Dear Danijela, We sincerely apologise for the inconvenience you experienced with your broken blush upon delivery. Your satisfaction is incredibly important to us, and we're committed to resolving this matter promptly. We understand your frustration regarding the lack of response to your inquiry about the return process. Please accept our apologies for any delay in communication. To ensure we address your concerns and facilitate the replacement of your broken blush, we kindly ask you to contact us directly at info@lloydspharmacy.ie quoting your order number. Our dedicated team is ready to assist you with the return process and ensure the issue is resolved. Once again, we apologise for any inconvenience caused and appreciate your patience and understanding. We value your feedback and the opportunity to make things right. Best regards, LloydsPharmacy Ireland

Dear Mary, Thank you for sharing your feedback with us. We sincerely apologise for the inconvenience you experienced with the slow delivery and for only receiving one out of the three items you ordered. We understand how frustrating this must have been for you. We're glad to see that you were promptly refunded for the items that were out of stock. While we strive to maintain adequate stock levels, unfortunately, there are times when unforeseen circumstances lead to items being unavailable. Your feedback is valuable to us, and we will use it to improve our inventory management processes to minimize such occurrences in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. We're here to help and ensure your satisfaction with our service. Thank you for your understanding and for giving us the opportunity to address this issue. Best regards, LloydsPharmacy Ireland

Dear Gavin, Thank you for bringing this to our attention. I'm sorry to hear that you have not received your delivery. According to An Post, the package was delivered on May 8th. To assist you further, we will forward the Proof of Delivery (POD) to you shortly. In the meantime, if you have any additional details or questions, please let us know. We are committed to resolving this issue promptly for you. Thank you for your patience and understanding. Best regards, LloydsPharmacy Ireland

Dear Nigel, We're sorry to hear about the issue with your order. We apologise for any inconvenience this may have caused you. To get this matter resolved as quickly as possible, we kindly ask you to reach out to our customer service team at info@lloydspharmacy.ie, quoting your order number. They'll be more than happy to assist you in resolving the issue and ensuring that you receive the correct product. Your satisfaction is important to us, and we're committed to making things right for you. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards, LloydsPharmacy Ireland

Dear Will, Thank you for reaching out to us regarding your order. According to the An Post tracking information, your package was delivered on May 3rd. If you haven't received it, we recommend contacting our customer service team at info@lloydspharmacy.ie, quoting your order number, so we can further investigate this matter and assist you accordingly. Your satisfaction is our priority, and we're here to ensure that you receive the assistance you need. Best regards, LloydsPharmacy Ireland

Dear Fiachra, I'm sorry to see that you had a negative experience with us. Your satisfaction is very important to us, and we would like to understand what went wrong so we can make it right. Please reach out to us directly at info@lloydspharmacy.ie so we can address your concerns and work towards a resolution. Thank you for your feedback. Best regards, LloydsPharmacy Ireland

Dear Adrian, We noticed your two-star review and wanted to ensure that everything is satisfactory with your recent experience. If there are any issues or concerns you'd like us to address, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we're here to assist you in any way we can. Please feel free to contact us at info@lloydspharmacy.ie. We appreciate your feedback and look forward to the opportunity to make things right. Best regards, LloydsPharmacy Ireland

Dear Caroline, Thank you so much for your heartwarming feedback! We're truly touched to hear that you experienced a friendly and compassionate atmosphere with us. Providing a supportive and caring environment for our customers is something we deeply value, especially during times when you need it most. Your kind words mean the world to us, and we're grateful for the opportunity to assist you in any way we can. If there's ever anything else we can do to help or if you have any further feedback, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to serve you with the same level of care and compassion in the future. Best regards, LloydsPharmacy Ireland

Dear Marianna, Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our service met your expectations. Providing fast and efficient service is always our goal, and we're delighted that we could deliver on that for you. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We look forward to serving you again soon! Best regards, LloydsPharmacy Ireland

Dear Jacqueline, Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our service met your expectations. Providing fast and efficient service is always our goal, and we're delighted that we could deliver on that for you. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We look forward to serving you again soon! Best regards, LloydsPharmacy Ireland

Dear Annette, Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our service met your expectations. Providing fast and efficient service is always our goal, and we're delighted that we could deliver on that for you. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We look forward to serving you again soon! Best regards, LloydsPharmacy Ireland

Dear Miriam, Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our service met your expectations. Providing fast and efficient service is always our goal, and we're delighted that we could deliver on that for you. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to us. We look forward to serving you again soon! Best regards, LloydsPharmacy Ireland