tennispro.eu

Reviews:

I placed the order on April 8th, and today, April 16th, I still haven't received an email with the tracking number. My order is taking too long

It took 3 days to process my order after I paid. It has been 3 days the status is shipped, but didn’t leave the origin country. I would not have bought if I knew it takes so long to deliver.

I paid 50 euro for shipping within the EU and after a whole week the package has not arrived. I was not kept updated with shipping and the progress of my order until I enquired via email.

I placed an order 1 week ago and have heard nothing since. I had hoped to have my purchases by now but I’ve had no tracking or delivery notifications at all. I’ve had zero

Could not add discount V. on EUR 10,- Customer service stated that the item was send, which was not right

Slow delivery and found out that tennnispoint is cheaper

It’s been a week now and I have not received any information about my order. Still in ”processing” status and no idea when or IF I even get my order. Claiming fast deliveries and nothing happening for a week so it starts to feel like a scam. Got my money and then nothing happening. The only reason I ordered from tennispro is that it was supposed to be fast delivery. I’ve now missed two games without my racquet that I ordered and soon it’ll be plenty more unless it arrives soon. I feel so scammed right now.

13.03 je narocen lopar in placan. Do zdaj nimam nobene informacije o poteku nakupa.

The delivery did not include all the items I purchased.

Isporuka narudžbe kasni

String they made is not in a right way and After send them email and pictures no further reply

I haven’t revived my parcel

I bought a pair of shoes and some overgrips. I made a return for a bigger size, the same model. Today I did receive a pair of shoes with one fault on it, marked with an arrow sticker. This is my 3rd order at tennis pro and didn't know that they do such "moves". Not cool, tennis pro, not cool. One star for your awful move.

Tennispro Black super tacky pro over grip is not tacky at all. I bought 30 grips. Dont need them. And i Lost my money.

Until i had to restring a raquet it was all ok. I bought many things and 2 raquets (RF Pro staff) When i send tye first one for restringing it came back wrong (oposite cross&main) i paid 78€+15€postage. Then i bought a second raquet and menrioned to be stringed “right” and not to have it wrong again,their customer service reply ofcourse we will. note this and they apologise for the previous mistake.I received the raquet and again was wrong stringed (gut on crosses luxilon on mains, i requested the oposite)Then i complained again they accepted their 2nd mistake (on expensive set of strings champions choice duo ) and they asked me what i would like to get as compensation. Then i asked a free restringing (parts and labour) for their second mistake because the raquet is new and unused. and on my next order i would apreciate if i would be charged only for the parts (strings etc) and that they should cover the labour . The reply i got was that they can offer me a 10% discount on my next order. This is a joke because i paid for a new raquet nearly 400 euro and for a previous wrong stringing and i demanded to speak to a higher position representative…after 2 days i got no reply to my email and here is my review. So conclusion :If you want to buy things they are ok , If you want to have a “professional” restringing then sorry but No.

My order was damaged. I returned it and asked for an exchange for an undamaged product. I communicated with Berryll who is very unprofessional. The goods were returned to the manufacturer for comment, still no response. From Berryll's communication, it seems that tennisproeu has distanced itself from the defective product, despite having sold it to me. The defective product is clearly visible according to the photo. Berryll did not even reply to my last email. the worst expierence ever.SHAME!