Review summary
Customers consistently praise the high quality, comfort, and fabric of the clothing, often describing items as well-made and durable. Customer service is frequently commended for being prompt, helpful, and personal, with staff often going out of their way to resolve issues. Delivery is generally described as fast and reliable. Customers are enthusiastic about the unique, stylish, and timeless designs, expressing loyalty and pride in wearing the brand. Sizing is a recurring concern, with multiple customers noting that items run large and requesting more petite or smaller size options. The return process, while generally smooth, is sometimes hampered by high return postage costs and occasional lack of support. Additionally, some customers find the clothing and shipping costs expensive, which can deter repeat purchases. Delivery issues with certain couriers or lack of tracking information have also been reported.
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