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Top positive review
Jun 12, 2023
Verified review
We picked the RSXA Clip Batyline in Seigle and it is exactly as we expected - comfortable, light, zero gravity reclining. It feels stable and secure and it's easy to ease in and get out of. We inherited an older chair (the one with laces) from a friend, which is why we wanted another one, but I was surprised by how much sturdier/solid the RSXA feels with the clipped method. TThe Seigle color is a light beigy, which fits with everything. Loving it so far! I would highly recommend.
The only downside was the FedEX delivery. Our box arrived smashed in one corner and with one of the strap binds loose/broken. I didn't let the FedEx person leave until I checked that the chair was ok. I was also surprised the chair was not wrapped in anything.
My order #LU3259 Which includes a chair and cup holder are
waaaaaay overdue. The only reason for one star is that the page
wouldn’t let me continue with none. Imagine my chagrin when I received
a “satisfaction” query…Are you kidding…I will be seeking a way to settle
this through a better business agency.
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Reviews for lafumausa.com
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Apr 3, 2024
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Customer service is the best!
I purchased an RSX Clip XL chair. Upon arrival, I was a little disappointed in the packaging. The chair was loosely placed in a box, I think at least a plastic bag around the chair would make a big difference. Either way, it arrived showing wear from tumbling around the inside of the box and one of the plastic feet were broken. I contacted customer service and they were amazing. Responded immediately and went above and beyond to make sure I was happy. Good customer service is hard to find these days and I couldn’t be happier. Thank you!
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10 days ago
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Surprised you had spare parts and sent them out quickly.Have always liked comfort and quality of folding chairs as they sit up a bit higher for ease of use by older people.
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10 days ago
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for some reason I got two different colors.Based on the website I thought I ordered the same
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17 hours ago
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Helpful , easy to find part. Relatively easy to instal , timely accurate email updates
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Apr 10, 2024
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New canvas!
I was able to replace the canvas part of my chair without having to buy a new chair!
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6 days ago
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Ordering was easy and product delivery time and receipt efficient.
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