Review summary
Customers consistently praise the chairs for their comfort, supportive design, and suitability for both relaxation and health needs. The high build quality and durability are highlighted as standout features compared to alternatives. Many appreciate the ease of finding, ordering, and installing replacement parts or cushions, which helps extend the product's lifespan. The user-friendly installation and adjustment process, as well as the appealing design and aesthetics, are also frequently commended. Fast and reliable shipping, along with positive and responsive support experiences, contribute to overall customer satisfaction. Some customers have experienced shipping delays or issues with carriers, and a few report slow or missing responses from customer support. Additionally, there is feedback requesting more color options and sleeker aesthetics in the product design.
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Verified
I made a mistake when ordering a Lafuma which I wanted sent to my son’s in KS but mistakenly kept my NH home address as I have ordered twice to my home in the last year. Lafuma staff responded to my email requesting change of address in a timely manner and corrected the issue. I have owned Lafuma products for at least 15 years. The quality of their products is unmatched! They also have a long life cycle and replacement parts can be ordered. Feel comfortable ordering from this organization!
Verified
I’ve been very pleased with my Futura air comfort XL
I’ve been very pleased with my Futura air, comfort XL chair. I’ve gone through a variety of chairs in the backyard from hammock chairs to camp chairs and this is the one that gives my the best support where you can just completely relax without having to hold any of your body.
My only knocks are that the pillow padding could be a little bit thicker. And I’ve been having problems with one of the clips at the bottom, always popping out, which is kind of a pain. No damage yet, but you do have to be careful because this seems like you could tear one up if you’re not careful.
As it seems clear how long Lafuma will stock this stuff, I went ahead and ordered a replacement canvas pad for it.
The chair is expensive, but I don’t regret paying for it.
Verified
Functional but unattractive
The functionality is perfect but the look is honestly ugly. I don’t understand how a French brand can not produce this product with a more elegant design for situations where it doesn’t need to be transportable. Imitation wood for the armrests would be nice for example. I would be willing to pay more for a classy looking lafuma chair.
Verified
Refurbishment parts available
The items I needed refurbish my 15-year-old recliners were available at a reasonable price, so my chairs are likely good now for another 15 years. FedEx shipping was a disappointment - 10 days for the package to travel from Atlanta to Denver (including sitting idle for 4 days in Olathe, KS)
Verified
Replaced my 2012 Lafuma zero gravity
I owned a Lafuma since 2012 and the frame broke. I ordered a "zero gravity" chair from Wayfair it was awful and not a zero gravity chair. I went to your website and found another Lafuma that was at an affordable price plus I saved an additional amount, too. I love my new Lafuma chair. It is so easy to adjust and so comfortable. I gave my old Lafuma to a neighbor who said he can fix the frame. He is excited about his Lafuma, too.
Verified
Long lasting and most comfortable chair!
I had my previous LaFuma chair for maybe 20 years. When my granddaughter jumped to join me in the chair, some of the rubbery connections from mesh to steel ripped. Time to get a new chair.
This time I got a nice padded one, though it's higher and stiffer than the last one, and I can barely touch the floor when sitting upright. Still, it's my favorite chair in the whole house!
Verified
Product is top quality. I think it would be nice to include a care for product sheet. I’ve left my Laguna outside for years and it has gotten a little rusty. Maybe include instructions for longevity and what to do if it gets rusty.
Verified
Sale accurately advertised, high quality
Lufuma offered a special reduction with no misleading strings attached. The chair arrived quickly and in perfect condition. The chair is very high quality and is similar to 2 Lafuma chairs I've owned for years that still look like new
Verified
Replacement parts order process was fine.
Regarding delivery, not sure why FEDEX added 2 days to delivery schedule for shipping to CT - No explanation from them - looks like package did a lot of sitting in their processing centers - not like FEDEX - USPS may have done better.
Verified
New life for our Mobilers
We are so happy to find we could get replacement slings for our futura mobilers. Love these zero gravity chairs that have sturdy frames and are of the highest quality. Prolonged the life of our fav chairs by even more years! Plus , the clips make it super simple to do the replacement.
Verified
Love my new Lafuma. We now have 2 zero gravity chairs and 2 camp chairs. All of them do well when exposed to the outdoor elements. No rust. I recommend this company's products.
Verified
Our ideal chairs
We discovered these chairs while visiting Provence and put them on our list to order when we got home. We were very happy to see we could order them in the US since they’re made in France. They’re great quality, comfortable, and stylish.
Verified
I just got my new Lafuma zero gravity chair and have only used it once, but I LOVE it! Obviously very well built and high quality, and super comfortable!
I made a great decision in buying it!
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Seat Replacement
It’s great to be able to replace the seat, rather than having to replace the whole frame. Installing the new seat was relatively easy to do after watching the video. A good product.
Verified
It is definitely a splurge, but the quality is great. It moves smoothly and is pretty easy to fold up and move around
Verified
Ordering was quick and easy. Replacement product arrived quickly.
I think the website could use a bit of editing relating to replacement product descriptions. It’s difficult to determine exactly what you’re ordering.
Verified
Quick Delivery of Great Chairs
I’m always very happy with the quality of their chairs and the customer service from Lafuma. I was especially happy to get my latest purchase on sale.
Verified
Lafuma is a true zero gravity chair and is durable and comfortable. I ordered cheap ones from Amazon and they weren’t really zero gravity.
Verified
Fantastic Product and Manufacturer
Fantastic quality. Able to repair or replace components. Excellent customer support.
Verified
Comfortable and nice looking too!
I need a zero gravity chair for post-surgery recovery. It is such a comfortable chair. Sturdy and good looking too. Thank you for making such a great chair!