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So many problems. Especially with freight forwarder. They announced to deliver and did not twice and then delivered unannounced.
Table still missing some parts. Will never use this shop again. Beyond poor and customer service line very slow and unhelpful.
Reply from ambientedirect.com/en/
Dear Customer,
Thank you for sharing your experience.
We are very sorry to hear about the repeated delivery issues with the freight forwarder and that your table arrived incomplete. We understand how frustrating this must be, especially combined with slow and unhelpful customer service.
Your feedback is taken seriously and will help us improve our logistics and support processes. We sincerely apologize for the inconvenience caused.
Your AmbienteDirect Team
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We are design pioneers – in the online world. In 1998, AmbienteDirect became the first German retailer to launch as an online provider of design furniture, lighting, and accessories. On a daily basis,...
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